“We enjoyed our stay at Brandon Hall Hotel and Spa. On the first day, our room was quiet and comfortable, and the hotel staff we met were all pleasant and very helpful. The spa facilities were good, with the pool, sauna and steam room adding to the enjoyment, though the lockers could use attention.
The second day was less relaxing, as a large event caused corridor noise late into the evening. Our pool visit was also disappointing due to disruptive behaviour from leisure members, which the staff...
“We had an amazing stay, gorgeous shepherds huts in a lovely location. So nice to have the pub nearby! We stayed during the heatwave and our hut was particularly hot, the staff were so nice to prepare another more shaded hut for us for our second night, we really appreciated the gesture! Highly recommend!”
“The staff went above and beyond for our group and I am so very grateful. We even managed to get an early check in which saved the day. The property is incredibly beautiful and everything was clean and efficient, and the staff was super friendly and attentive. Would absolutely stay here again.”
“Lovely friendly helpful staff. Accommodated my late check in. Room was clean, bed was comfy. Tea and coffee in room. Breakfast was a nice touch. Location was good, very near town centre but still fairly quiet. Parking on site.”
“Nice location , price and ambiance BUT I had three simple questions when I checked in. The receptionist knew the answer to none of them ( had to check ) : would there be coffee in the morning ? Answer No, not til the restaurant opened at 830 am !!!( Old COFFEE Inn ?!? ). Was the restaurant still open ( closing at 8pm ...didn't know what they were serving ). Would the 8pm World Cup match be shown ? ( Mind you there was a sign out front advertising it ). NO, they only put the TV on for England...