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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, near Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Exterior
Free daily buffet breakfast
Seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Quality Inn West Springfield, near Olympia Ice Center, offers a free breakfast buffet and Asian dining at Tokyo Asian Cuisine Resta. Enjoy golf, ziplining, or relax by the seasonal outdoor pool. The property features in-room WiFi, on-site shopping, and attentive staff service.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
The current price is ₩121,103
₩138,602 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(54 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(77 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

Hotel near Big E
Located close to Olympia Ice Center and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course, and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and 3 meeting rooms
  • A vending machine, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of Sep 22, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Oct 5, 2025 start from ₩121,103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center and within 3 mi (5 km) of Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1025 reviews
Rating 8 - Good. 246 out of 1025 reviews
Rating 6 - Okay. 204 out of 1025 reviews
Rating 4 - Poor. 131 out of 1025 reviews
Rating 2 - Terrible. 126 out of 1025 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while my son was at an overnight visit at Springfield College
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness
Staff very nice and professional
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility next to the interstate. Reasonable rates, solid amenities. Easy accessibility to downtown Springfield.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and the kids said it was perfect for their overnight stay after visiting Six Flags.
Stayed 1 night in Aug 2025

6/10 Okay

Tawny

Convenient to where I needed to be.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean beds, great AC in room, good breakfast, pool was perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely spotless, the staff was perfect, the breakfast was OK. The only drawback is being right next the highway. The noise from the passing vehicles prevented a good night's sleep. This is of no fault of the hotel or the staff but it is something to take into consideration.
Stayed 3 nights in Sep 2025

6/10 Okay

kena

It was good for the price
Stayed 2 nights in Aug 2025

10/10 Excellent

filomeno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The price was right
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close ti the places i beed to go convinience
Stayed 5 nights in Jul 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service
Everything is fine
Stayed 2 nights in Aug 2025

6/10 Okay

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great, the pool was so clean, the room was so clean, the breakfast was great also. The only thing that I have to complain about is my car got stolen the first night we stayed in the parking lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2025

4/10 Poor

Daniel Molev

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was ok for one night but felt dirty and sketchy.
Stayed 1 night in Aug 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
The price was okay. Very noisy. The sink was clogged. The place is old and out of date
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great.
Stayed 3 nights in Jun 2025

4/10 Poor

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
The property is dirty and I got sick from eating the breakfast. could not wait to get out of there and would not recommend.
Stayed 2 nights in Aug 2025

4/10 Poor

Deborah L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for some place to lay your head. The walls are very thin. You can hear everyone having conversation in their rooms. The hotel needs a good upgrade. There was trash everywhere outside. They do not take pride in their hotel appearance. The positive side is that the hotel is very close to the Big E and it is very easy to get to and from the fair. Also there is a big plaza right across the street from the hotel that if you need anything at all from shopping to groceries to some place to eat, it is all right there.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff went above and beyond. I will continue to rebook the room. Great price and super easy access from I91
Stayed 1 night in Jul 2025

8/10 Good

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great staff. When checking out I realized I left my iPad in the room. Hours later I called and they found it! They held it for me until I picked it up. I was so relieved! Thanks!
Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice-everything was clean.
Stayed 1 night in May 2025