“This was, by far, the worst hotel experience I have ever had. We arrived late because of traffic and upon arrival found out they sold our 6 person suite to someone else. The people on staff at the table then proceeded to spend the next HOUR scolding me for booking through Expedia saying that it doesn’t guarantee the room that I chose. Then they went on and on that the room they list as sleeping 6 could not have slept 6 even if they still had it. Their suggestion was to leave half of my family in...
“This was, by far, the worst hotel experience I have ever had. We arrived late because of traffic and upon arrival found out they sold our 6 person suite to someone else. The people on staff at the table then proceeded to spend the next HOUR scolding me for booking through Expedia saying that it doesn’t guarantee the room that I chose. Then they went on and on that the room they list as sleeping 6 could not have slept 6 even if they still had it. Their suggestion was to leave half of my family in...
Christie