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아메리카스 베스트 밸류 인 & 스위트 세인트 클라우드 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 & 스위트 세인트 클라우드
520 Highway 10 S, St Cloud, MN

이용 후기

5.4
평점 10 - 훌륭해요. 1002개 이용 후기 중 223개" "
평점 8 - 좋아요. 1002개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 131개" "
평점 4 - 별로예요. 1002개 이용 후기 중 190개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 359개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Abdi

This place not qualify to stay. The rooms are stinky with dog pee and poop. Bed sheets and towels are all stinky. I supposed stay 3 nights but I have to abandon my money because of my health. The old woman( manager) was also rude and disrespectful. Expedia should refund me. This was the worst experience
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Michelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was sweltering! It was about 78° in the room and I felt like I walked into a furnace. I tried turning the "cool" setting on, but the system blew out more hot air. I went to the front desk to ask for another room or to fix the a/c. I was told they don't turn on the a/c units until "summer". I had only been there 15 minutes and decided to ask for a refund so I can leave & was told "no". Horrendous! Do not stay unless you love sleeping in a hot, sticky room. They suckered me big time! Even asked to talk to Management and all the front desk person gave me was a phone number.
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 30일
Dear Michelle, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. The A/C does not work while the heating system is on, just as when the A/C is on the heat does not work. The thermostat could have been turned to the off position and this would have prevented the continuous heat flow Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 - 너무 별로예요

Rachael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged us for a double bed even though we asked for a long and they were out. No breakfast, the back "patio" door didn't work- had to lock with chain and the key card part was totally ripped off.
2024년 4월에 2박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 22일
Dear Rachael, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. The room that you reserved was a double and charged according. We do have complimentary items in the lobby from 7 am - 11 am. (Danishes, Muffins, Granola bars, Rice Krispy bars, Coffee Cake). The door facing the parking lot of the room that you were in, is an exit door only. There is a dead bolt on the door that you need to turn to secure it. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF

4/10 - 별로예요

Marlan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was under construction. It might be nice again in the future from the look of some of the updates, but mostly it is still very old and in disrepair. Highway construction didn't help. the staff was accommodating.
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 24일
Dear Marlan, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Yes, we are doing some and have done a lot of improvements inside and outside the building. Unfortunately, we, at the Hotel cannot control MnDot construction schedule. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 - 너무 별로예요

Arnold Benedict

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ice- machine doesn't work front desk won't help u get charged for the vending machine.
2024년 4월에 2박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 21일
Dear Arnold,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. The ice machine is broken because everyone fills up their coolers with ice. Also, there is a change machine right next to the vending machines. The front desk needs their change for guests when they check-in. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 - 좋아요

steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
due to construction very hard to get into
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 19일
Dear Steve, Thank you for your feedback! We hope to host you again! There is signage indicating how to get to the hotel, with arrows. Unfortunately, we do not have anything to do with the road construction, that is all MnDot.ABVI STAFF

4/10 - 별로예요

Bryan

I was surprised, that none of the other guests at the hotel, tried to sell me drugs.
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 15일
Dear Bryan, I am not sure what hotels you prefer to stay at that offer you illegal items. We work really hard to provide a great, clean affordable options to our guests. Still not sure why you scored us so low, not sure what kind of options you are looking for at this price point.

6/10 - 괜찮아요

Mai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
After checking in, I had to go to the front desk twice due to the keycard not working. The person at the desk was rude and implied it was my fault that the keycard wasnt working. They eventually tried the key themselves and had to switch out my keycard. Overall it was fine.
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 10일
Dear Mai, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태
They showed a swimming pool and a hot tub on their ad. Either one not was working. This is why I give it a low rating. The bed was worn out no AC in room. The hell was really nice.
2024년 4월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 7일
Dear Richard,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Unfortunately, we do not have control over when things break down and we are top of getting this fixed as soon as possible Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 - 너무 별로예요

Anne

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty room. Urine in toilet seat and hair on sheets. Obviously not cleaned. Moved to different room. On ground floor and the locks in the windows were broken.
2024년 3월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 3월 31일
Dear Anne,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. We do have monthly pest control that comes in and sprays for bugs. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 - 훌륭해요

nicole

2024년 3월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 4월 14일
Dear Nicole, Thank you for your feedback! We hope to host you again!ABVI Staff

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was friendly, and was a good value. Not the easiest to get to with the road construction near the property. I'd stay there again.
2024년 3월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 3월 10일
Dear Brad, Thank you for your feedback! We hope to host you again!ABVI Staff

6/10 - 괜찮아요

RYAN

연인과의 여행
Wasn't a fan of the barking dogs. Facility isn't really dirty but it isn't clean either. It's a good place to stay when traveling through with the guys but not the wife.
2024년 2월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 2월 13일
Dear Ryan,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do apologize for the disruption that the dog barking caused you, just curious if you let the Front Desk know of this disturbance. We are a Budget Hotel and everything is cleaned daily and shampooing is done monthly. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was very smooth. The guy at the counter was very good!
2024년 2월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 2월 9일
Dear Donna, Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 - 너무 별로예요

Micah

별로예요: 편의 시설/서비스
Change price once I got there started asking for deposit and I’m from out of town needed a place to stay for the night had to sleep in my car outside until I left the next morning will not recommend unless you wanna pay a deposit plus how Eva much the room is
2024년 1월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 2월 6일
Dear Micah, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Every reservation is required to pay a deposit, it is right on the reservation sites when you go book the reservation that a deposit is required. Nowadays, every Hotel charges a deposit and some are much are much higher than the 60.00 deposit that is required here at this . Thank you for your helpful feedback and all the best to you.ABVI STAFF

4/10 - 별로예요

Melody

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Bathroom floor was sticky, whole place smelled of smoke or something. Bed was not comfortable. But, it still beats camping!
2024년 2월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 2월 4일
Dear Melody, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. The bathroom floors have just been remodeled and the beds were replaced last year. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, clean, homey atmosphere, affordable and respectful employees - I will be staying here again.
2023년 11월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 2월 2일
Dear Michelle, Thank you for your feedback! We hope to host you again!ABVI Staff

8/10 - 좋아요

daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel stay in st. cloud
the dryer said it was commercial it should have dryer my load of cloths in a 60 minute cycle but it barely did it in 120 minutes they always had coffee all day which was nice. they also had treats for breakfast which was something.
2024년 1월에 5박 숙박함
답변 제공: ABVI Staff 님, 2024년 1월 31일
Dear Daryl, Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 - 너무 별로예요

Diane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hall smelled like urine. There were bugs in the bathroom, there was hair left in the shower. The toilet was unclean. Didn't dare take off our shoes. The room itself had an air freshener scent (bad air freshner) that was so strong and bad. It permeated our sinuses and clothing. When we left- our clothes and everything felt dirty and smelled like the room.
2024년 1월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 1월 31일
Dear Diane, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do have monthly pest service done each month. We did speak to the housekeeper that cleaned the room and action has been done to get this matter corrected. While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay there every time we come to St Cloud Mn
2024년 1월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 1월 17일
Dear Scott, Thank your for your feedback! We hope to host your again!ABVI Staff

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: ABVI Staff 님, 2024년 1월 12일
Dear Megan,Thank you for your feedback! We hope to host you again!ABVI Staff

4/10 - 별로예요

Nick

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 12월 31일
Dear Nick,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not a place for a vacation, but perfect if you just want a clean bed for the night. We got what we paid for. It was fairly clean, but aged paint and grout, etc. Bedspread had pulled threads, but was clean. The staff was extremely friendly and helpful. We were fully satisfied.
2023년 11월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 11월 20일
DearLaurie,Thank you for your feedback. We hope to host you again.ABVI Staff

8/10 - 좋아요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value
2023년 11월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 11월 19일
Dear Bruce,Thank you for your feedback. We hope to host you again.ABVI Staff

6/10 - 괜찮아요

Mariel

2023년 11월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 11월 19일
Dear Mariel,Thank you for your feedback. We hope to host you again.ABVI Staff

6/10 - 괜찮아요

Richard

별로예요: 객실의 편안함
One can ruin an experience.
Cheap accommodations you get what you pay for, night staff is very nice and friendly. Front desk woman can be unnecessarily aggressive when dealing with guests. Do not call my phone and ask if I’m going to rebook a room if I choose to I will. Do not bark at my wife when she asks for housekeeping services. Most hotels offer that daily and if your hotel doesn’t then that information should be vastly posted.
2023년 11월에 8박 숙박함
답변 제공: ABVI Staff 님, 2023년 11월 14일
Dear Richard,While it was nice to host you, we are distressed that you did not enjoy your stay. There was no phone call inquiring if you would like to rebook the room, also no one barked at anyone. It was simple stated to her that we do not do daily housekeeping and if she wanted housekeeping, it can be added to the next day cleaning list, as the housekeepers had already left for the day and your wife walked away . We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 - 훌륭해요

Gregorg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Americas Best Value Inn St Cloud Staff 님, 2023년 11월 16일
Dear Gregorg,We appreciate your feedback and hope to host you again, next time you visit the Saint Cloud area.

6/10 - 괜찮아요

Sherilyn 님, Elk River

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a dated property, but for the price, it was fine. It was vey clean, I will say that.
2023년 11월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 11월 5일
Dear Sherilyn,Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 - 너무 별로예요

Whitney

가족 여행
The toilet didn’t work or the heat. Also saw cockroaches. On my paper it said in Large print “Non-Refundable “, so I knew they were aware of the issues and aren’t worried about it.
2023년 10월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 10월 29일
Dear Witney,We apologize for the toilet we will have maintenance look at it right away. We had guest wanting us the turn the heat off so I am not sure what the issue was there. You reservation was non refundable because you paid expedia as non refundable. Please do not make accusations, we have a licensed pest control company that does preventative maintenance here.

2/10 - 너무 별로예요

Heidi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: REVIEW 님, 2023년 10월 27일
Dear Heidi,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 - 너무 별로예요

Cherise

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
horrible
The hotel, the rooms stinks!!!!!!!! Can control the room temperature and it’s was hot as you know what in there. the management( lack there of) was unapologetic and uncaring! i will never, ever stay or recommend the piece of garbage to anyone!!! take it off the list!
2023년 10월에 3박 숙박함
답변 제공: review 님, 2023년 10월 24일
Dear Cherise,While it was nice to host you, we are distressed that you did not enjoy your stay. There is a thermostat on the wall between the vanity area and the bed that you can control the heat, you just need to move the temperature knob. Nothing was brought to the attention of the front desk as far as this concern. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: REVIEW 님, 2023년 10월 19일
Dear Dean,Thank you for your feedback! We hope to host you again!ABVI Staff

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean and pretty big. Bed was comfortable and tv was Dish Network. I had eggs and sausage and coffee from the dining room for breakfast and it was great! Staff was laid back and nice. I had no problem getting a later checkout time.
2023년 10월에 1박 숙박함
답변 제공: Review 님, 2023년 10월 9일
Dear Jennifer,Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 - 너무 별로예요

Abbie

연인과의 여행
Building smelled so bad I couldn’t even stay there
2023년 9월에 1박 숙박함
답변 제공: Review 님, 2023년 10월 8일
Dear Abbie,While it was nice to host you, we are distressed that you did not enjoy your stay. I did find your check in slip (signed & dated), along with make/model of your vehicle and a copy of ID's on file for when you stayed here. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 - 너무 별로예요

Vanessa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
One of the most disgusting hotels I have stayed in by far. The room was so dirty and the heating/ ac didn't work in the room. So when we arrived it was a sauna in the room and smelled horrible when asked for a different room was told by the front desk that they where fully booked (there where a total of 5 cars there all night) and to just open the window. They didn't have a breakfast like advertised just overall a disappointed and disgusted with it and would NEVER stay again.
2023년 10월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 10월 7일
Dear Vanessa,Clearly you dont read when you do things. Where on your booking does it say we offer free breakfast? Please dont lie on your reviews. We offer coffee and other complimentary items, but no where on our websites does it state that we offer breakfast. Our building heating/cooling system is seasonal. We do not need your business you can pay twice as much and find what suits you. But do not lie about things.

4/10 - 별로예요

Amber

2023년 10월에 1박 숙박함
답변 제공: REVIEW 님, 2023년 10월 26일
Dear Amber,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 - 괜찮아요

Matthew

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: REVIEW 님, 2023년 10월 6일
Dear Matthew,Thank you for your feedback! We hope to host you again!ABVI Staff

4/10 - 별로예요

Wyatt

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty room and hotel
1. Place stinks 2. The bed was made however it was made with dirty sheets. 3. Hair all over the seat of the stool 4. Hair and nasty goo? Stuck to the bathroom door top to bottom. 5. Overall for $60 I got what was paid for.
2023년 9월에 1박 숙박함
답변 제공: Review 님, 2023년 9월 27일
Dear Wyatt,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 - 좋아요

Artemy

출장 여행
I would not note good cleanliness and convenience. There were problems with charging gadgets due to ancient electrical outlets. The TV didn't work. And to hell with it!
2023년 7월에 1박 숙박함
답변 제공: REVIEW 님, 2023년 9월 25일
Dear Artemy,Thank you for your feedback! We hope to host you again!ABVI Staff

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Review 님, 2023년 9월 19일
Dear Frank,Thank you for your feedback! We hope to host you again!ABVI Staff

6/10 - 괜찮아요

Julie

단체 여행
별로예요: 편의 시설/서비스
Shower was great. Rooms were clean. But, the marijuana smoking was horrible. The hallway was hazy it was so thick. We ended up laying wet towels under the doorway to block the smoke from coming in.
2023년 9월에 2박 숙박함
답변 제공: REVIEW 님, 2023년 10월 27일
Dear Julie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

4/10 - 별로예요

Lexi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air quality in the hotel room was horrible; smoky and stale. Bathroom floor was slippery from products used for attempting to clean. The carpet was sticky and musty. Pillows didn’t have pillow cases but over washed pilly duvet covers. Front staff did not make a warm welcome. Definitely a hotel that you get what you pay for. 1/10 wouldn’t recommend.
2023년 9월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 9월 11일
Lexi,Air Quality? Wow we hope you find the accommodation you are looking for. Our hotel works very hard to provide a clean budget option for our guest. We most definitely have pillow cases and yes we clean our bathrooms after every stay. We just washed the entire building's carpet 2 months ago.

2/10 - 너무 별로예요

Andre

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lights was out in the hotel majority of your stay so……. Yeah
2023년 9월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 9월 5일
Dear Andre, We apologize for the experience you had. As we mentioned to you there was a Xcel Energy outage in the area that impacted the east side of Saint Cloud not just us. We hope to improve on your next visit.

6/10 - 괜찮아요

jose

별로예요: 숙박 시설 상태 및 시설
My bed looked like someone had been sleeping in it and there were dirty towels in the shower.
2023년 8월에 2박 숙박함
답변 제공: ABVI STAFF 님, 2023년 9월 5일
Dear Jose, We appreciate your feedback. We apologize for your experience and can promise you that will not be the case in the future.

2/10 - 너무 별로예요

Vickie

2023년 8월에 1박 숙박함
답변 제공: Response 님, 2023년 9월 17일
Dear Vickie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFFABVI Staff

8/10 - 좋아요

Robert

2023년 8월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 9월 12일
Dear Robert,Thank you for your feedback! We hope to host you again!ABVI Staff

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed an easy check in. We had to wait in line as two others were also checking in. No problems. Comfortable bed, nice shower, quiet location and coffee in the morning. What else can you ask for?
2023년 8월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 9월 5일
Dear Patricia, We appreciate your feedback! We hope to make the next stay even better!

10/10 - 훌륭해요

Julie 님, Sauk Rapids

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Many updates & improvements. Very clean...
2023년 8월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 9월 5일
Dear Julie,Thank you for recognizing the positives the property is doing. We have made several updates and hope to continue to make many more.

2/10 - 너무 별로예요

waqas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: ABVI Staff 님, 2023년 9월 12일
Dear Waqas,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place
2023년 7월에 1박 숙박함
답변 제공: ABVI STAFF 님, 2023년 9월 12일
Dear Sheila,Thank you for your feedback! We hope to host you again!ABVI Staff