외관

아메리카스 베스트 인 앤 스위트 여행 후기

2 out of 5
아메리카스 베스트 인 앤 스위트
245 North Red Cliffs Dr, St. George, UT

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 297개" "
평점 8 - 좋아요. 1001개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 188개" "
평점 4 - 별로예요. 1001개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 58개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was less than appetizing.
2024년 4월에 3박 숙박함

8/10 - 좋아요

David 님, Salt Lake City

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 5박 숙박함
답변 제공: Sunny 님, 2024년 4월 23일
Thank you for staying with us.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Night clerk was fantastic and friendly!
2024년 4월에 1박 숙박함
답변 제공: SUnny 님, 2024년 4월 19일
Diane, We're delighted to hear that you had a fantastic and friendly experience with our night clerk! Thank you for your positive feedback.

8/10 - 좋아요

greg

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sunny 님, 2024년 4월 19일
Thank you for staying with us.

4/10 - 별로예요

Shelli

가족 여행
별로예요: 숙박 시설 상태 및 시설
The table was dirty as well as the shower
2024년 4월에 2박 숙박함
답변 제공: Sunny 님, 2024년 4월 8일
Shelli, We apologize for the cleanliness issues you encountered and appreciate your feedback. We'll address these concerns promptly to ensure a more pleasant experience for our guests in the future.

4/10 - 별로예요

Brenda

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and the walls are paper thin. The room above had someone running across the floor (our ceiling) through the entire night. This is definitely not a hotel we will visit again.
2024년 4월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 8일
Brenda, We apologize for the cleanliness issues and noise disturbances you experienced during your stay. Your feedback is valuable, and we'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing it to our attention.

2/10 - 너무 별로예요

Stephaney

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom had black mold everywhere, people screaming in the pool, people upstairs sounded like elephants all night, the green sheet on the bed had stains all over it. We will not be staying here again
2024년 4월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 8일
Stephaney, We apologize for the numerous issues you encountered during your stay. Your feedback is important to us, and we'll address these concerns promptly to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing it to our attention.

8/10 - 좋아요

Breezi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 8일
Thank you for staying with us.

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms clean and well kept.. Tons of restaurants in area.. Lots of choices
2024년 4월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 2일
Terry, We're thrilled to hear that you found our rooms clean and well-maintained, and that you enjoyed the abundance of restaurant options in the area. Thank you for your positive feedback!

8/10 - 좋아요

Kirsten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Swimming pool was nice and warm and hot tub was nice and hot.
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 2일
Kristen, We're delighted to hear that you enjoyed our swimming pool and hot tub during your stay! Thank you for sharing your positive experience with us.

4/10 - 별로예요

Brady

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Just ok
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 28일
Thank you for your feedback

4/10 - 별로예요

Roger 님, Kaysville

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location is good. Room smelled bad the moment we walked in. It needs a deep cleaning.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 28일
Roger, We apologize for the inconvenience caused by the odor in your room. Your feedback is valuable, and we'll take immediate steps to address the cleanliness issue to ensure a more pleasant experience for our guests.

6/10 - 괜찮아요

Kris 님, Price

2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 19일
Thank you for staying with us.

6/10 - 괜찮아요

Ramon

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 22일
Thank you for staying with us, Ramon.

8/10 - 좋아요

Anna-Marie

2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 8일
Thank you for staying with us.

8/10 - 좋아요

Michelle

답변 제공: Sunny 님, 2024년 3월 22일
Thank you for staying with us.

8/10 - 좋아요

Kellie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay here again. The manager was so very helpful with My booking. The AC was very cold, Fridge was spotless inside and worked Very well for my food&drinks. Liked having A big TV with multiple options and on demand Channels.
2024년 2월에 13박 숙박함
답변 제공: Sunny 님, 2024년 3월 22일
Kellie, We're thrilled to hear you had a great experience with us! Thank you for recognizing our manager's helpfulness and for appreciating our amenities like the cold AC, spotless fridge, and entertainment options. We look forward to welcoming you back on your next visit!

6/10 - 괜찮아요

Randy

좋아요: 직원 및 서비스
별로예요: 청결 상태
Old, dated, obviously behind on maintenance & upkeep. Very nice competent friendly lady at the front desk for check-in.
2024년 3월에 2박 숙박함
답변 제공: Sunny 님, 2024년 3월 8일
Randy, We appreciate your feedback and apologize for any inconvenience with the condition of our property. It's heartening to hear about the positive interaction with our front desk staff. We are actively working on improvements and appreciate your understanding. If there's anything specific you'd like us to address, please feel free to share more details. Thank you for your input.

8/10 - 좋아요

Uyen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 8일
Uyen, Thank you for staying with us.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien si buelvo a ese lugar 👍
2024년 2월에 2박 숙박함
답변 제공: Sunny 님, 2024년 3월 8일
Daniel, Nos alegra saber que todo estuvo bien durante tu estancia. ¡Esperamos verte de nuevo pronto!

6/10 - 괜찮아요

Ben

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This room is just fine for an affordable place to stay when passing through. If I was staying for an extended period of time I’d look elsewhere. The room overall was fine and clean, but one bed had a big piece of metal sticking out it from underneath like a screw had popped and it was never replaced. If you are in a room towards the freeway you will hear every car that passes. Again this place is just fine you get what you pay for and will get a good nights rest.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 8일
Ben, Thank you for your honest feedback. We appreciate your acknowledgment of the affordability and cleanliness. We apologize for any inconvenience with the bed, and we'll address it promptly. Your insights on noise are noted, and we hope you had a good night's rest overall. If you have further concerns, please feel free to reach out. Safe travels!

8/10 - 좋아요

manjeet kaur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Manjeet, Delighted you enjoyed our breakfast! Thank you for your positive feedback. We look forward to hosting you again.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Old and run down property but clean and acceptable. Staff was very friendly and helpful. Enjoyed outdoor pool and hot tub. Breakfast was ok and coffee and juice were available all day in office. Basically in the parking lot of shopping centre with lots of easily walkable shopping and dining options. It’s not the Ritz but good value for the money and my wife and I were quite satisfied.
2024년 2월에 2박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
David, We appreciate your honest feedback and are glad to hear you found our property clean and acceptable with friendly and helpful staff. It's great that you enjoyed our outdoor pool and hot tub, as well as the convenient location near shopping and dining options. Thank you for recognizing the value we offer, and we hope to welcome you back for another satisfying stay.

10/10 - 훌륭해요

Bridget

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Thank you for your amazing review.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a motel. We liked that the outdoor pool was heated in February. The staff were very friendly. The breakfasts were average—although they ran out of milk and yoghurt just before breakfast was over, I understand it was a busy weekend. Staff were a highlight, and always polite and helpful (6-stars). The facility could use some remodeling, but it was adequate. Convenient location.
2024년 2월에 4박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Michael, We appreciate your feedback and are delighted you enjoyed the heated outdoor pool in February, the friendly staff, and the convenient location. Your understanding of a busy weekend is noted, and we apologize for any inconvenience. Your kind words about our staff truly mean a lot. Thank you for choosing us, and we look forward to welcoming you back.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean room. Comfortable sleep. Pool. Hot tub.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Brenda, We're delighted you enjoyed your stay with us, from our friendly staff to the clean rooms, comfortable sleep, and the added amenities of our pool and hot tub. Thank you for your positive feedback!

8/10 - 좋아요

Ronald

2024년 2월에 2박 숙박함
답변 제공: Sunny 님, 2024년 3월 22일
Thank you for staying with us, Ronald.

4/10 - 별로예요

Naomi

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room not clean or change sheets
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Naomi,Our primary goal is to provide our guests with clean, comfortable accommodations, and we sincerely apologize for failing to achieve that during your time with us. Rest assured, we will speak with our housekeeping team to ensure all our rooms are in tip-top condition. Thank you for taking a moment to share your thoughts, and we hope your future travels are pleasant.

10/10 - 훌륭해요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located off of the Freeway. Close to shopping and restaurant's. A no frills property. Simple, Clean and Convenient. We will stay again when passing through.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Bridget, We're thrilled you found our property conveniently located, simple, clean, and convenient for your needs. Thank you for choosing us, and we look forward to welcoming you again when you pass through.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant and accommodating staff. Ron was clean and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Jason, We're delighted to hear you found our staff pleasant and accommodating, and that your room met your expectations for cleanliness and comfort. Thank you for your kind words!

2/10 - 너무 별로예요

Josh

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely unsafe. Checked in. We were put in a room and the dead bolt was broken off the door. The door leaving the room is to the outside of the property. Told the clerk checking us in, seemed put out to move us to a room that actually locked. Gathered our stuff went to the clerk to get a new room. It seemed he was hanging out with his creeper friends instead of working. Left the place and went home. Will be asking for our money back. This place is a no go.
2024년 2월에 1박 숙박함
답변 제공: FRONTDESKMAN 님, 2024년 2월 3일
THIS IS THE FRONT DESK AGENT THAT CHECKED THESE GUESTS IN & WHAT IS SAID HERE BY THIS GUEST IS A TOTAL LIE. I WAS MORE THAN HAPPY TO PUT THEM IN A DIFFERENT ROOM AND AS FOR THE DEADBOLT BEING BROKEN OFF THE DOOR, WHEN THESE GUEST LEFT, I WENT AND CHECKED TO SEE ABOUT THAT SAID DEADBOLT & THAT DEADBOLT WAS SECURLY FASTENED TO THE DOOR TO THAT ROOM AND BOTH DEADBOLTS TO THE DOOR AND THE ONE YOU CAN SECURE FROM INSIDE THE ROOM IS WORKING PROPERLY. ANOTHER LIE FROM THESE GUESTS. AND AS FOR ME4 HANGING AROUND SOME "CREEPER FRIENDS," THAT IS ANOTHER TOTAL LIE. WHEN SHE CAME IN TO GIVE ME THE KEYS FOR THE ROOM, I WAS CHECKING SOME GUESTS INTO THEIR ROOM. I ENJOY VISITING WITH THE GUESTS AS THEY CHECK IN AS I DID WITH THIS GUEST. THESE GUESTS JUST SAW THE ROOM, DIDN'T LIKE IT AND MADE UP LIES JUST TO GET A REFUND. AT OUR HOTEL IT IS PERFECTLY SAFE AS WE HAVE HAD NO PROBLEMS AS THE POLICE PATROL AROUND THE STRIP MALL HERE WE ARE LOCATED FREQUENTLY. WE HAVE HAD NO PROBLEMS WITH THEFTS OR MUGGINGS OR ANYTHING ELSE. AND I DO NOT ASSOCIATE WITH ANY "CREEPY FRIENDS!" BUT THESE ARE TOTAL LIES THAT THESE PEOPLE MADE UP JUST CAUSE THEY DIDN'T LIKE THE ROOM & WANTED A REFUND. WE ARE A TOTALLY SAFE HOTEL!!!

8/10 - 좋아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is conveniently located off of the freeway and near many shops, stores and restaurants. Clean rooms with no frills. Has everything you need for your stay. It’s not a resort or a plush hotel. The rates reflect what you’re getting. I would stay again.
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 26일
Bridget, We're thrilled you enjoyed our convenient location, clean rooms, and comprehensive amenities; your understanding of our value proposition is much appreciated. We can't wait to welcome you back for another stay!

6/10 - 괜찮아요

Matina

2024년 1월에 4박 숙박함
답변 제공: Sunny 님, 2024년 3월 22일
Thank you for staying with us, Matina.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have been to the hotel several times traveling home from CA, would reccomed especially the value for cost. I am on a widows pension and will be staying again at this property
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 1일
Patricia, Thank you for being a valued guest at our hotel and for your recommendation. We're honored to have you as a repeat guest, and we're pleased to know that you find value in our accommodations, especially considering your budget. Your loyalty is appreciated, and we look forward to welcoming you back on your future travels. If there's anything specific you enjoy or if there are ways we can further enhance your stay, feel free to let us know. Safe travels!

6/10 - 괜찮아요

JANETTE RAE

좋아요: 직원 및 서비스
The staff were extremely friendly, helpful and very kind. The room smelled clean. There appeared to be blood on the dust ruffle of one of the beds. I would stay here again because it’s cheap and close to where I need to visit a relative on a medical facility. It’s nothing special but I appreciate the staff. There was a little breakfast area in the main lobby, but I didn’t use it.
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
Janette, Thank you for your kind words about our friendly staff and clean rooms. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Corry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
Corry, Thanks for staying with us.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
Kevin, Thanks for staying with us.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good bed and quiet. But just warm water
2024년 1월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
John, We value your business and appreciate your feedback. Thank you.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
By far the best stay I have had in St. George!
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
Jennifer, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

10/10 - 훌륭해요

Federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 23일
Federico, Thank you for staying with us.

10/10 - 훌륭해요

Maile

2023년 12월에 3박 숙박함
답변 제공: Sunny 님, 2023년 12월 31일
Maile, Thank you for staying with us.

8/10 - 좋아요

Rocky

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very clean a little dated but comfortable.
2023년 10월에 1박 숙박함
답변 제공: Sunny 님, 2023년 12월 31일
Rocky, Thank you for your valued feedback. We appreciate you letting us know and we are fixing the issue. We hope you will consider visiting us again so we make your stay better than the last.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 12월 11일
Thank you for staying with us.

10/10 - 훌륭해요

Cody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in is easy, everyone at the desk is always nice, convenient location for dining and shopping. It is clean and exactly what I expect for what I pay. Thank you!
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 11월 30일
Cody, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next Visit. Until then, we’re here if you need anything.

2/10 - 너무 별로예요

Charles

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was pretty below average. Sleep was difficult because the guests and traffic were very noisy. Best thing I can say was the check in girl was nice and the area within walking distance had nice shops and selections for eating.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 23일
Dear Charles,Thank you so much for your comments. We're sorry to hear that you didn't have a good experience with us, and we apologize for any disappointment in the upkeep of our accommodations. Our team is dedicated to making effective changes, so we will be sure to discuss your comments internally and make changes where necessary. Please consider giving us another chance soon.

10/10 - 훌륭해요

Dario angel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 11월 30일
Dario, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

6/10 - 괜찮아요

emilie

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 11월 30일
Thank you for staying with us.

8/10 - 좋아요

JAMES

2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 12월 11일
James, Thank you for staying with us.

6/10 - 괜찮아요

Scott

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sunny 님, 2023년 11월 30일
Thank you for staying with us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic room, clean. Breakfast included, always a plus!
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 11월 11일
Dear Guest, We're glad you appreciated our clean accommodations and enjoyed the added convenience of our included breakfast. Thank you for choosing us, and we hope to welcome you back in the future!