โThe room was recently remodeled and very clean. Two minor issues in the room and front desk staff were very quick to solve the problems (even offering to give us a different room which was not needed). Night time staff was very empathetic when we had to check out in the middle of the night due to a family emergency that we needed to get home for (seemed genuinely concerned for us and our safety driving home). Would recommend a stay here if you're looking for cheap price and no extras like...
โIt was very good the only problem was one of the front desk service desk person he was very rude to the customers and when we asked for clean towels we were told we had to get them from house keeping but we never seen house keeping so we had to wash our own towelsโ
โEvery staff member and the manager I met, were personable, helpful, courteous, and professional. They are a cut above many places I have stayed in my life of travels. In this day and age, where no one seems to understand the meaning of Customer Service, they were exceptional. As a sidelight, the food there is exceptional, including breakfast. If Iโm in Auburn Hills again, I will stay there. โ
