3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

디비 리틀 베이 비치 리조트 여행 후기

4 out of 5
디비 리틀 베이 비치 리조트
Little Bay Road, Philipsburg

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 483개" "
평점 8 - 좋아요. 1003개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 98개" "
평점 4 - 별로예요. 1003개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 40개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful resort, very welcoming staff. The beach is private and beautiful with a fun underwater statue exhibit!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Stefano 님, bethlehem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that you can have a room right on the beach and every morning get up and walk out to the water
2024년 4월에 7박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 4월 24일
Dear valued guest,Thank you for your review and comments. We look forward to welcoming you back soon.Kind regards,

8/10 - 좋아요

Valery

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very good beach, a lot of beach chairs and umbrellas.The only thing that wave were rather big, but that is not hotel fault. Great view from our beach front room. In our first room air conditioning and safe did not work. They replaced safe, but it took several days until they transferred us to another room with working air conditioning, where we also had troubles with the save. The room service quality depends on the specific house keeper: in first room it was better than in the second. As extras we received $100 resort credit which we used in the restaurants. Also they gave us a bottle of wine, a couple of bottles of beer, several cans of sodas and a couple of bottles of water. Another bottle of wine we received as as a present because there was my wife’s birthday. We do not drink beer and soda. The wine was cheap and rather average quality. They have good selection of wines in the store on the property. Of the restaurants on the property the worse in terms of service (extremely slow), and also in selection and price of dishes is their biggest Oceans restaurant. The best was restaurant Gingerbread which belongs to the other hotel on the same beach.
2024년 4월에 14박 숙박함
답변 제공: Colin 님, 2024년 4월 21일
Thanks for your rating and feedback. We appreciate you and thank you for having chosen our resort.

10/10 - 훌륭해요

Steven Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and good mix of ages with the folks at the resort . Very relaxing atmosphere and good service all around . Would highly recommend .
2024년 4월에 6박 숙박함
답변 제공: Colin 님, 2024년 4월 16일
Thanks for your rating and review. We thank you for having chosen our resort and we are happy that you enjoyed your stay. We appreciate you and look forward to the opportunity to be of service once more.

10/10 - 훌륭해요

Shamar

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was amazing, and the property was extremely beautiful. However, the cleanliness was not up to par, especially in the rooms, hallways, and stairs. If you are afraid of iguanas, please do not go to this property and do not feed them! They are huge and all over the property. I am already terrified of lizards, and these huge iguanas traumatized me. But other than that, everything was beautiful, and the staff was amazing. I will definitely be going back.
2024년 4월에 4박 숙박함
답변 제공: Colin 님, 2024년 4월 15일
Thanks for your rating and review. We thank you for having chosen our resort. We appreciate you and look forward to being of service once more.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and spacious. Beach is not as nice as many others in St Martin, but good for snorkelling. Good for the price.
2024년 4월에 7박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 4월 15일
Dear valued Guest,Thank you for your review. We appreciate your comments and look forward to welcoming you back in the future.Kind regards,

8/10 - 좋아요

John 님, Levittown

연인과의 여행
별로예요: 직원 및 서비스
Property was beautiful. Rooms could use some updating. Some staff were great while the beach staff no so much. Food was ok. Our last dinner we did at pure ocean was excellent.
2024년 4월에 6박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 4월 15일
Dear valued Guest,Thank you for your review. We look forward to welcoming you back in the future.Kind regards,

10/10 - 훌륭해요

Ashleigh 님, Demopolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff, amazing views, good food- overall great experience!
2024년 4월에 4박 숙박함
답변 제공: Colin 님, 2024년 4월 14일
Thanks for your review and rating. We are happy that you enjoyed your stay. We appreciate you and look forward to being of service once more.

10/10 - 훌륭해요

Aza O 님, Brooklyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
По
2024년 3월에 4박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 4월 15일
Dear valued Guest,Thank you for your review. We look forward to welcoming you back in the future.Kind regards,

10/10 - 훌륭해요

Keri

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort was everything we expected and more! They upgraded our room to a suite which was lovely! The food was great, plenty of options. The room was clean. Resort was well maintained and beautiful! The ONLY thing that wasn’t really an issue is that the service at bars was very slow….they are on island time. We stayed All inclusive and it was worth every penny! And thank you Expedia for the $100 resort credit.. we used that every morning for coffee/tea at the cafe that’s not include in AI and still had some leftover to buy souvenirs! We will definitely be going back!
2024년 4월에 7박 숙박함
답변 제공: Colin 님, 2024년 4월 12일
Thanks for your rating and review. We are happy that you enjoyed your stay. We appreciate you and look forward to welcoming you back and being of service once more.

10/10 - 훌륭해요

Robert Frank Gaither

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swimming pools are fantastic. Wonderful view Great snorkeling right off the beach WIFI needs improvement
2024년 3월에 10박 숙박함
답변 제공: Colin 님, 2024년 4월 11일
Thanks for your rating and review. We appreciate you and thank you for choosing our resort. We look forward to the opportunity to be of service once more.

4/10 - 별로예요

Mary

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property needs to be updated! Restaurants not opened when stated . Not enough staff to handle volume of people!
2024년 3월에 7박 숙박함
답변 제공: Colin 님, 2024년 4월 9일
Thanks for your rating and feedback. We are sorry that you did not fully enjoy your stay.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Colin 님, 2024년 4월 9일
Thanks for your rating. We appreciate you and thank you for choosing our resort, we look forward to welcoming you back and being of service once more.

6/10 - 괜찮아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall, the property itself was really enjoyable! Beaches and pools were fantastic. We had to move rooms due to lack of hot water; Elvis was very nice is handing that for us. Very glad we didn't do all-inclusive because the service is quite bad. Super slow at bars and restaurants, and the restaurants don't open on time as advertised (Sunday brunch opened 30min late, and didn't have everything as advertised). We still had a great time, the resort is gorgeous and the beach is amazing. We enjoyed the new Rooftop Bar Mix; bartender Gregory was awesome. Just disappointed in the overall experience, so probably wouldn't come back again.
2024년 4월에 4박 숙박함
답변 제공: Maria Peterson 님, 2024년 4월 7일
Thank you for your feedback. We are never happy to hear our guest is not satisfied with their experience at our resort and we apologize for any inconvenience which you may have had during your stay with us.

8/10 - 좋아요

Tiana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall we had a great stay. Beaches were beautiful, and there were lots of on-site options for grabbing snacks, souvenirs, etc. The market was stocked with everything you could ask for. Parking was plentiful and easy. Staff service in the restaurants was lacking at times. Bathtub in our room didn’t have a plug, and the water wouldn’t get hot.
2024년 3월에 5박 숙박함
답변 제공: Colin 님, 2024년 4월 7일
Thanks for your rating and review. We appreciate you and thank you for choosing our resort. We look forward to being of service once more.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Colin 님, 2024년 4월 24일
Thans for your rating. We are happy that you enjoyed your stay. We appreciate you and thank you for choosing our resort.

10/10 - 훌륭해요

beatrice

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful week at the Divi Little Bay in Sint Martin. The resort and staff were outstanding. They call St. Martin the friendly island and they live up to this reputation. Staff were extremely accommodating and helpful with our little ones, we traveled with out 11 year old and 14 month baby. The resort was beautiful, with a great selection of pools and beautiful views of the beach and bay. The resort is located at the foot of Fort Amsterdam, which we were able to get up to with our stroller to enjoy the panoramic views of both bays. Tony gave a great walking tour of Philipsburg, many thanks! The food was wonderful! We loved the Wednesday lobster night and the hot lava nights where you cook your food on a hot stone! Wonderful and memorable vacation. We always felt very safe and welcome at the Divi. I highly recommend for anyone wishing to visit. We always had an easy time finding seats with umbrellas/shade covered and enjoyed the fact that we didn't have to run out at 5 in the morning to reserve spots, like you have to do at other resorts. Excellent all around and highly recommend visiting!
2024년 3월에 7박 숙박함
답변 제공: Colin 님, 2024년 4월 1일
Thanks for your rating and thanks for your detailed review, which we are sure will assist and guide other fellow travelers. We appreciate you and thanks you for choosing our resort, we look forward to the opportunity to be of service once more.

8/10 - 좋아요

Jean

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property I felt was a little tired and amenities are spread over a large area
2024년 3월에 10박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 30일
Dear valued Guest,Thank you for your review and your feedback. We look forward to welcoming you back in the future. Kind regards,

10/10 - 훌륭해요

JAMES

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was one of my favorite of all time. Food options, drink options, the beach, and the rooms were gorgeous. I highly recommend going there and I will be there again soon. If you see Sandy tell him the Spencer said hello.
2024년 3월에 8박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 30일
Dear valued Guest,Thank you for your review. We look forward to seeing you again soon.Kind regards,

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my ground floor walk out to the beach room. Clean, comfortable mattress and friendly staff. Pool is beautiful with loungers in the water. Front desk quick and efficient!Lunch at Gizmo's was great - staff was fun and food was very good - get the lamb gyro, it's real roasted lamb!
2024년 3월에 1박 숙박함
답변 제공: Colin 님, 2024년 3월 28일
Thanks for your review and rating. We are extremely happy that you enjoyed your stay. We appreciate you and thank you for choosing our resort. We look forward to the opportunity to be of service once more.

10/10 - 훌륭해요

KEITH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the staff and friendly guess atmosphere.
2024년 3월에 4박 숙박함
답변 제공: Colin 님, 2024년 3월 26일
Thanks for your rating and kind comments. We appreciate you and thank you for choosing our resort. We look forward to welcoming you back.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service. Friendly professional staff at all levels. Wonderful location!
2024년 3월에 1박 숙박함
답변 제공: Colin 님, 2024년 4월 1일
Thanks for your rating and review. We are happy that you enjoyed your stay with us. We appreciate you and look forward to the opportunity to be of service once more.

10/10 - 훌륭해요

LUDOVIC

2024년 3월에 1박 숙박함
답변 제공: Colin 님, 2024년 4월 14일
Thanks for your rating. We are happy that you enjoyed your stay. We appreciate you and look forward to welcoming you back and being of service.

2/10 - 너무 별로예요

Naomi

2024년 3월에 4박 숙박함
답변 제공: Colin 님, 2024년 4월 14일
Thanks for your rating. We are sorry that you did not enjoy your stay. We thank you for having chosen our resort and wish to let you know that we appreciate you.

10/10 - 훌륭해요

kathy

2024년 3월에 1박 숙박함
답변 제공: Colin 님, 2024년 4월 12일
Thanks for your rating. We appreciate you and we are happy that you enjoyed your stay. We look forward to the opportunity to be of service once more.

8/10 - 좋아요

Allena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: amazing beach, a few restaurant options, activities for those interested, nice pool, brunch was delish on sunday. Cons: Dated room on beach, sliding door could barely open.
2024년 3월에 1박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 23일
Dear valued Guest,Thank you for your review. Your comments are appreciated. we look forward to welcoming you back in the future. Kind regards,

10/10 - 훌륭해요

Danielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is nice. A little dated but overall nice.
2024년 3월에 4박 숙박함
답변 제공: Colin 님, 2024년 3월 19일
Thanks for your review and rating. We are happy that you enjoyed your stay with us. We appreciate you and thank you for have chosen our resort. We look forward to welcoming you back and being of service.

6/10 - 괜찮아요

Deanna

2024년 3월에 5박 숙박함
답변 제공: Colin 님, 2024년 4월 7일
Thanks for choosing our resort and thanks for your rating, we appreciate you.

6/10 - 괜찮아요

Shari

가족 여행
좋아요: 청결 상태
The beach was beautiful. Staff on the resort was very friendly but resort is very clearly understaffed. Meals generally took about two hours each making it hard to stay on schedule for excursions or other bookings. If you have mobility issues be warned, as the resort is full of steps and hills. Front desk staff was the best and helped out as much as they could. Limited dining options as part of the all inclusive and only one indoor restaurant. Overall we did enjoy our stay but would consider other resorts next time.
2024년 3월에 4박 숙박함
답변 제공: Maria Peterson 님, 2024년 3월 18일
Thank you for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Weasley 님, Hendersonville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Not busy. Good staff.
2024년 3월에 2박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 18일
Thank you for your rating, we look forward to welcoming you back soon..

8/10 - 좋아요

Kathleen Rose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful resort
2024년 3월에 6박 숙박함
답변 제공: Maria Peterson 님, 2024년 3월 18일
Thank you for staying with us. We are looking forward to welcoming you back soon.

8/10 - 좋아요

Dirk

좋아요: 직원 및 서비스
2024년 3월에 14박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 18일
Thank you for your rating we look forward to welcoming you back int he future.

8/10 - 좋아요

Hariram

연인과의 여행
좋아요: 직원 및 서비스
They didn’t have water in the room.
2024년 3월에 4박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 16일
Dear valued guest,Thank you for your rating and review. We hope we were able to solve the issue in a timely manner and look forward to welcoming you back in the future.

10/10 - 훌륭해요

NEIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful landscaping. Very clean. Wonderful staff
2024년 3월에 4박 숙박함
답변 제공: Colin 님, 2024년 3월 14일
Thanks for your review and rating. We are happy that you enjoyed your stay. we appreciate you and thank you for choosing our resort, we also look forward to welcoming you back and being of service.

10/10 - 훌륭해요

Adrian

2024년 3월에 8박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 4월 4일
Thank you for your rating, we look forward to welcoming you back.

8/10 - 좋아요

Gelo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 14일
Thank you for your rating. We look forward to seeing you again.

6/10 - 괜찮아요

Rissa

좋아요: 청결 상태
While check in was at four we were able to check in at 1 which was really nice - the WiFi was so slow I ended up using my own data package. Our room had a nice bath tub but was extremely slow to fill and drain we noticed a gap between the wall and the tub also so we didn’t use it as we were unsure about filling it and therefore did not use it. Overall the room was clean and with a nice view and beautiful infinity pool. On Saturday however only one restaurant is open for lunch and there is only one serving staff - hats off to that hard working lady ! However we did not dine as the wait would have been forever.
2024년 3월에 1박 숙박함
답변 제공: Colin 님, 2024년 3월 10일
Thanks for your rating and feedback which is appreciated, we apologize for any inconveniences suffered. We look forward to welcoming you back and being of service once more.

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Colin 님, 2024년 3월 11일
Thanks for your rating. We appreciate you and look forward to welcoming you back and being of service.

8/10 - 좋아요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The beach location is beautiful and the pools are nice.
2024년 2월에 3박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 8일
Thank you for your review. We look forward to seeing you again.

10/10 - 훌륭해요

BARBARA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Little Divi Beach Resort has a beautiful location between Little Bay and Great Bay. You wake up to views of gorgeous turquoise waters and, if you are lucky like we were, to bright warm sunshine. The beach area is amazing with clean soft sand and calm clear water. Umbrellas, lounge chairs and beach towels are provided. There is a beachside bar for drinks and food. There are also several beautiful pools to enjoy including one with an infinity edge overlooking the blue waters of the Caribbean Sea and another with a swim-up bar. Shops, restaurants and a spa complete the amenities. The accommodations that we have had for both of our trips here have been outstanding. The resort spreads out along the shoreline, with no high rise buildings. The staff is very friendly and willing to help with any issues. For those that like to venture out there are plenty of good restaurants, grocery stores and shops close by. Definitely a resort worth staying at.
2024년 2월에 8박 숙박함
답변 제공: Colin 님, 2024년 3월 7일
Thanks for your rating and for sharing your great experience and for highlighting the quality of our amenities. We appreciate you and thank you for choosing our resort, we look forward to being of service in the future.

10/10 - 훌륭해요

Kaushik

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place...very family friendly...there just arent that many family friendly resorts in the Caribbean, but this is a gem. The location is great...and the beaches are pristine. Would def come back.
2023년 12월에 4박 숙박함
답변 제공: Colin 님, 2024년 3월 7일
Thanks for your rating and kind comments. We appreciate you and thank you for choosing our resort, we look forward to the opportunity to be of service once more.

8/10 - 좋아요

Kimberly Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice, I thought our room had a king bed when i booked this, but it was a queen. Also, no area rugs-floor very slippery in bathroom. Pure Ocean dining was excellent-compared to level of quality at the Shack and Seabreeze restaurant. Area for big improvement there being the same resort-same dining managerial team! Kitchen in room could have also had more cooking utensils & a few food staples (salt/pepper/coffee filters/ketchup/mustard). Helpful for travelers who cannot take these things in luggage. Also the couch in room -cushions were as hard as a rock- not comfortable one bit!!!! And railing on balcony was too high-blocked view of bay-which is what guests pay for when booking at your resort.
2024년 2월에 7박 숙박함
답변 제공: Colin 님, 2024년 3월 7일
Thanks for your review and feedback which is appreciated. We look forward to welcoming you back to our resort, which would give us the opportunity to be of service once more and thank you for choosing our resort.

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 2월에 1박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 4일
Dear valued Guest,We are sorry to read we did not meet your expectations. We strive to provide the best service possible and were unaware of any issues you had. We hope you will give us a chance in the future. Kind regards,

4/10 - 별로예요

patricia

단체 여행, 연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Dining services were fine
2024년 3월에 2박 숙박함
답변 제공: Colin 님, 2024년 3월 3일
Thanks for your rating and review. We are sorry that we did not meet your expectations. We appreciate you and thank you for choosing our resort, we hope you would return and experience an exceptional visit.

10/10 - 훌륭해요

Christine Ann

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone that works at the resort is friendly (this is the friendly island!) - truly. We enjoyed all the food we ate. Visited every pool. Snorkeled from the beach. Had a wonderful experience at the Divi and hope to return!
2024년 2월에 7박 숙박함
답변 제공: Colin 님, 2024년 3월 3일
Thanks for your rating and kind comments. We are happy that you enjoyed your stay with us, we appreciate you and look forward to the opportunity to be of service in the near future.

2/10 - 너무 별로예요

Sasha

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
To begin with, the property was beautiful as well as the views and the room. However that’s all that’s nice about it here. The lobby and check in staff was absolutely horrendous. They were so rude, unhelpful, inconsiderate and the list goes on. This also applied to the wait staff and bartenders. Minus a very small handful of people that managed to put a smile on their face as they greeted you, this experience was such buzzkill and mood changer on our vacation. There was also the longest wait time I’ve ever had to wait for a salad and some wings and fries, which leads back to our extremely rude wait staff. Honestly this experience was terrible and we’re so glad we booked to eat out of the hotel most of our days there otherwise our entire Vacation would’ve been ruined. Absolutely do not recommend!
2024년 2월에 3박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 2일
Dear Sasha & Dillon,We are surprised to read your harsh review of our team members and wonder what triggered this as we do not have any record of your issues while you were on property. We are sorry you did not bring your concerns to our attention as we would have liked an opportunity to correct these immediately. Kind regards,

2/10 - 너무 별로예요

Jimmy

가족 여행
별로예요: 직원 및 서비스
Terrible Service! We stayed at the Divi Little Bay Resort for our Honeymoon, 8 days 7 nights, in fact as I am writing this we are waiting for our transfer to pick us up and take us back to the airport. We booked this trip through Expedia thinking it was an all inclusive resort only to find out when we got here that it is a time share property that offers an all inclusive package that costs an extra $167 per person per night. The front desk informed us that we are not the only ones this has happened too, that they get this complaint for the majority of people that book on Expedia. Additionally the staff was not accommodating at all, one evening my wifed asked a server for a menu and the response was we don’t have menus and the server walked away. On our last night we went to dine at the Mix restaurant and we did not love the menu options so we had an appetizer and a cocktail then walked down to the pureocean restaurant and we were turned away because it was 9:30, but the sign clearly says they are open until 10. After pureocean we walked over to the Gizmo’s bar and grill and again we were turned away. The resort is beautiful but the food is not the best in the area and the service is the worst we have ever experienced. Luckily we rented a car and we were able to explore the island and dine with better service and food else where.
2024년 2월에 7박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 3월 2일
Dear Jimmy,Thank you for your review. We are sorry to read that we did not meet your vacation expectations. We indeed we are not solely an all-inclusive resort, we cater to a variety of guest types. We strive to provide great service to all our guest and are disappointed you did not receive the service you expect and deserve. Your feedback will be addressed with the different department heads for training and counseling. We hope you will give us a chance in the future to show you we cannot only meet but exceed your vacation expectations. Kind regards,Management

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great resort whether if its just for a couple's getaway or for family. Good central location for everything but I recommend renting a car if you want to get off the resort. Room was clean and the beach has a great snorkeling area. We'll be back!
2024년 2월에 3박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 2월 27일
Dear valued Guest,Thank you for your review and 5* rating. We are delighted to read you had a great time and will return. Kind regards,

10/10 - 훌륭해요

Hniffa Louisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very welcoming, and friendly, very well maintain resort, hotel room are right off the beach, definitely teybthey roofrop lounge bartenders, manager and waitress are amazing!!
2024년 2월에 3박 숙박함
답변 제공: Anne-Marie GM 님, 2024년 2월 27일
Dear valued Guest,Thank you for your review. We are happy to read you had a nice vacation and our rooftop bar team was amazing. We look forward to seeing you again.

10/10 - 훌륭해요

Brenda

2024년 2월에 1박 숙박함
답변 제공: Colin 님, 2024년 3월 21일
Thanks for your rating. We are really happy that you had a great stay. We appreciate you and look forward to welcoming you back and being of service.