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예약 가능 여부 확인

익스체인지 호텔 여행 후기

2.5 out of 5
익스체인지 호텔
234 3rd Ave N, St. Petersburg, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 856개 이용 후기 중 360개" "
평점 8 - 좋아요. 856개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 856개 이용 후기 중 136개" "
평점 4 - 별로예요. 856개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 856개 이용 후기 중 51개" "

8.0/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Minnelly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DON’T DO IT! SAVE YOURSELF FROM THIS PLACE! This hotel is absolutely disgusting and dirty. It is in a very poor condition. The room smelled horrible, bathroom was falling apart and had a leak from the A/C, you could hear all kinds of noices, the bed was terrible, the elevator was broken...I can go on but hopefully you get the idea. The only good thing is the location since is walking distance from most amenities.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was great! It’s a classic feel with comfortable rooms. If I had anything to say that was unexpected it would be the size of the bathroom. It was a tad small but totally ok and we would definitely stay again! Great staff, clean rooms. Housekeeping was great and they made it a pleasurable experience! 5/5
2024년 5월에 5박 숙박함

6/10 - 괜찮아요

Ciro

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

4/10 - 별로예요

Karina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property will be remodeled soon...
2024년 4월에 2박 숙박함

8/10 - 좋아요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the older items incorporated throughout the hotel. Stairs easily walkable. Comfortable rooms. Huge closet. Fun surprise
2024년 5월에 1박 숙박함

4/10 - 별로예요

Irfan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No housekeeping , water $4 , frontdesk empty , called no one picked Someone came in room without knocking
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 20일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 - 훌륭해요

DARIUS

출장 여행
좋아요: 편의 시설/서비스
Unique non-chain hotel that has all you need including pool, bar, restaurant, and staff that are very attentive.
2024년 5월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 20일
Thank you for taking the time to share your experience regarding your recent stay. We appreciate your kind words about our staff and hotel. It is through such candid feedback that we continue to improve upon our product and services.

2/10 - 너무 별로예요

Rick and Nancy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 20일
Thank you for taking the time to share your experience regarding your recent stay.

10/10 - 훌륭해요

kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is dated, but very clean. I was told prior to booking that the elevators don't work, it was also posted on expedia that elevators aren't available. The staff asked me several times if they could carry our bags to the 2nd floor to make it easier for guests. I wish i could remember the staff names, because they are honestly the nicest people. They are so accommodating and friendly.
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 17일
Hello Kathleen, Thank you for your kind comments regarding our staff. It was a pleasure serving you and we hope to have you back again in the near future.

6/10 - 괜찮아요

Beatriz

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Hotel was okay, i stayed on the first floor so i could hear EVERYTHING. I could hear everything from the second floor and there is construction going on right by my window so that sucked because it was nonstop noise starting at 4am. Rooms didn't have a fridge or microwave but the lobby did have one microwave. Bed were super comfty! Sheets clean, towels clean, coffee maker was dusty. I have Tmobile so my service sucked out there and the wifi didnt help much. Also you have to pay for parking at the hotel, other than that you have to park on the street which is 2 hr parking from 8-10pm you can park over night fine, but during the day make sure you move your car. Other than that it was an okay stay
2024년 5월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 17일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a very nice place to stay only complaint we had is there were some kids apparently staying in the floor above us and they were very loud laid in the evenings and very loud early in the mornings
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 17일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the disturbance you endured from the neighboring room above. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that we were unaware of the problem at the time so that immediate corrective action could be taken.

6/10 - 괜찮아요

Jeremy

별로예요: 편의 시설/서비스
Nice looking lobby but underwhelming rooms and bathrooms. It seems this hotel cannot decide if it wants to be a historic property embracing its age and charm or a more modern facility.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 17일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 - 괜찮아요

Christine

연인과의 여행
Didn't have hot water when i went to take shower Let the water run for 10min no change in temp
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 13일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 - 괜찮아요

dosty

2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 13일
Thank you for taking the time to share your experience regarding your recent stay.

8/10 - 좋아요

Vashon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 13일
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is greatly appreciated.

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 13일
Thank you for taking the time to share your experience regarding your recent stay.

6/10 - 괜찮아요

Alanis

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
overall ok stay, no fridge in the rooms
2024년 3월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 10일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 - 괜찮아요

Michele

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Richard 님, Sarasota

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 6일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot, lovely boutique hotel.
2024년 5월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 6일
Thank you for your awesome feedback we appreciate you choosing us, and we look forward to welcoming you with us again in the near future.

6/10 - 괜찮아요

Vongai

2024년 4월에 2박 숙박함

6/10 - 괜찮아요

JUAN

가족 여행
좋아요: 직원 및 서비스
Ok for the price. Elevator broken
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 4일
Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope to have you back again.

6/10 - 괜찮아요

Salvatore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When we checked in we were told that the elevator was out of service(apparently it hasn’t operated for many months and will not be repaired). Then we got to our second floor room and it was very warm . I tried calling the front desk but the phone didn’t work. They changed our room and it was satisfactory
2024년 4월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 - 훌륭해요

Mayrin

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 - 좋아요

kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint
2024년 4월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 27일
Thank you for taking the time to share your experience regarding your recent stay. Indeed, The Exchange is quaint and charming. Thanks for the feedback, we hope to see you visit again very soon!

10/10 - 훌륭해요

Gillian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
i wish the water faucets ran :(
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 27일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

2/10 - 너무 별로예요

Lori

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The elevator was broken. My mom is 85 and recovering from a fractured pelvis. We had to carry 3 suitcases up to the 3rd floor.
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 26일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 - 괜찮아요

Giana

2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 17일
Thank you for taking the time to share your experience regarding your recent stay.

10/10 - 훌륭해요

Mary

출장 여행
Nice property
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 26일
Thank you for taking the time to share your experience regarding your recent stay. Hope to see you again soon!

2/10 - 너무 별로예요

Gabrielle

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room I was given was infested with bugs. There were bugs in the bed as well as another persons hair. Multiple bugs were in the bathroom and had burrowed into the towels and toilet paper as well. I Canceled the room and ended up going to another hotel. I requested a refund and they refused to refund me my money back. Horrible experience overall and will not be booking any rooms here again.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 26일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 - 좋아요

Richard

좋아요: 직원 및 서비스
Elevator broken and only 3rd floor walkup available.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 22일
Thank you for taking the time to share your experience regarding your recent stay. Please accept my sincerest apologies for the inconvenience you endured. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 - 괜찮아요

Richie

가족 여행
Cute little boutique downtown. Walkable to all downtown shops, restaurants and pier. There is restaurant and bar onsite, a plus. The only thing I did not like was no refrigerator or microwave was available.
2024년 4월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 22일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 - 훌륭해요

Kirk 님, Broken Arrow

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly and cheerful and helped with our every need
2024년 3월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 22일
Thank you for taking the time to share your experience regarding your recent stay. I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 - 괜찮아요

Kristen

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 26일
Thank you for taking the time to share your experience regarding your recent stay.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 26일
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is very important to us. We hope to see you again soon!

10/10 - 훌륭해요

Rafael 님, Naples

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is close enough to walk to restaurants and the night life, but situated in a quiet neighborhood away from the noisy partiers.. I have stayed there before and will stay again!
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 21일
Hello Rafael, thank you for your amazing review we are so happy to hear that you enjoyed your stay with us here at The Exchange Hotel. We look forward to welcoming you back to visit with us again soon.

10/10 - 훌륭해요

Michael G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic stay, the hotel was within walking distance of the Blues Festival we attended. The Staff was the crown jewel of our stay, sadly The Exchange is closing in a few months and will be demolished to make room for a high rise.
2024년 4월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 20일
Hello Michael, Thank you for awesome review. We are happy to hear that you enjoyed your stay with us and had fun in our location. It was a pleasure having you with us and we look forward to having you back again soon.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is old but pretty well kept and the staff is super friendly and helpful
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 19일
Thank you for kind review, we appreciate your feedback on your stay with us here at The Exchange Hotel. We hope to see you again soon.

8/10 - 좋아요

Virginia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathrooms could not have been smaller, and there was no maid service during our four-day stay. Neither was particularly problematic, and the location is excellent. The staff was very helpful. I wish the bar stayed open longer.
2024년 4월에 4박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 18일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We are happy you enjoyed your stay and that the staff and the location was excellent. We hope to have you with us again in the near future.

8/10 - 좋아요

Bryant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman at the front desk Michael. he made you feel like you’re at home hotel is all but it was clean and a great location; walking distance to everything.
2024년 4월에 4박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 18일
I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We appreciate your kind review, and we hope to see you again soon.

4/10 - 별로예요

Anthony

별로예요: 편의 시설/서비스
Overall it wasn't horrible, but the first night my TV didn't work (someone partially unplugged it at the back of the set and it was up to me to figure it out) My room phone was dead. Also, no one told me you had to request to have your room cleaned. So it wasn't. I also think, from what I saw for pricing online earlier Saturday before I checked in, was a lot lower than what I was charged. I saw the same room in the $135 range and I was charged $245 & $169. I guess they're tearing the place down, so maybe they'll be better when they start from scratch.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 18일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 - 괜찮아요

Charles M.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was like a meat locker. No heat, AC only had to shut it off to keep from freezing
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 15일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

4/10 - 별로예요

Teresa

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Good bed. The location to Vinoy Park and restaurants good. Not so good: Broken elevator $25 a day parking, no self parking (need to move vehicle every 2 hrs) Shower head drizzled. However, they did replace. Short shower curtain, floor got very wet. Tiny bathroom. No blow-dryer MUST ask for clean room service. We put towels out and came back to no towels. We were told you need to request room service. Curtains ripped, old and dirty, almost moldy looking (gross) Complimentary coffee in lobby was cold in am (both days) no breakfast offered. Dirty hall carpets. Overall If you want a good bed and location this place will work. If you want anything else probably not.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 15일
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete downtown area.

2/10 - 너무 별로예요

Emily

2024년 4월에 4박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience regarding your recent stay.

10/10 - 훌륭해요

Vanessa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!!
2024년 3월에 5박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 13일
Thank you for your great feedback, we are happy to hear you had a great experience with us. We look forward to seeing you again!

8/10 - 좋아요

Scott

2024년 3월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 5월 3일
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 - 훌륭해요

shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were all super nice and helpful.
2024년 4월에 1박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 13일
Wow thank you for your kind comments regarding our staff. The are truly and exceptional bunch of people. We look forward to serving you the next time your travels take you to St. Pete downtown.

6/10 - 괜찮아요

MAREK

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
GREAT LOCATION AND STAFF, but very, very run down and needs cleaning, urgently.
2024년 4월에 2박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 6일
Hello Marek, thank you for sharing your feedback on your stay here with us at the Exchange Hotel. We are happy you enjoyed the location and that the staff made you feel comfortable. Thank you for staying with us and we hope to serve you again in the near future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 3월에 3박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 6일
Indeed, it is! thank you for leaving us your review your feedback is greatly appreciated, and we hope to see you again in the near future.

10/10 - 훌륭해요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place and the bartender John was great! It’s sad they will be demolishing it next year to build another high rise.
2024년 3월에 6박 숙박함
답변 제공: The Exchange Management 님, 2024년 4월 6일
I am most pleased that you generally found the Hotel and John met and exceeded your expectations. It was a pleasure to have you stay with us and we would love to have you back again!