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더 스탬퍼드 호텔 여행 후기

3.5 out of 5
더 스탬퍼드 호텔
700 East Main Street, Stamford, CT

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1077개 이용 후기 중 461개" "
평점 8 - 좋아요. 1077개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1077개 이용 후기 중 160개" "
평점 4 - 별로예요. 1077개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1077개 이용 후기 중 86개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Sung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dank 님, 2023년 12월 8일
Thank you for your stellar review. WE are glad you had a wonderful stay and hope to see you again soon!

6/10 - 괜찮아요

Jasmine

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I couldn’t tell if the hotel was undergoing renovations or something, but half the floor was a yellowish theme color and the other half was gray and the doors looked old and needed repair. I felt itchy the entire time after sitting in the chair in the room. I’m figuring the seat hasn’t had a good cleaning in a while. Could definitely lay be in better shape. Also the website says they have breakfast and we were told they don’t.
2024년 4월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 25일
Thank you for staying at the Stamford Hotel and giving us a review. At this time, we are in the early process of going through renovations. We still maintain a level of cleanliness in every room anytime someone checks out. Thank you again for staying with us.

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: The Stamford Hotel 님, 2024년 4월 22일
Thank You for the review, we are glad you had a pleasent stay with us , we hope to see you again in the future.

10/10 - 훌륭해요

Alexander

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
good value for price
2024년 4월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 17일
Thank you for staying at The Stamford during your stay in town. i am very happy to see that you have an excellent stay and took the time to leave us a perfect score. Hope you will stay with us again in your future needs.

10/10 - 훌륭해요

Chastidy 님, Valley Stream

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of downtown Stamford and very convenient
2024년 4월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 16일
Thank you for staying at The Stamford during your stay. I am very happy to see you had a wonderful stay and gave us a perfect score. I do hope you will stay with us again in the future.

8/10 - 좋아요

Evelena

연인과의 여행
좋아요: 직원 및 서비스
The property was nice. The rooms can be updated.
2024년 4월에 2박 숙박함
답변 제공: Dank 님, 2024년 4월 16일
Good afternoon and thank you for staying at The Stamford. during your visit. I am glad to see you had a great stay and I thank you for your feedback. We are about to undergo renovations of the property and hopefully will be done by your next visit. Thank you again.

6/10 - 괜찮아요

Jasmyn

별로예요: 숙박 시설 상태 및 시설
The property is old, the tub also didn’t drain the water well so that when I stood in the shower to clean the water would cover my feet around my ankles. The manager was very accommodating and allowed me to check in early
2024년 4월에 2박 숙박함
답변 제공: Dank 님, 2024년 4월 14일
Good evening and thank you for choosing the Stamford Hotel for your stay. I apologize for the tub having issues. Should this happen in the future, please do let us know right away and we will be more than happy to fix the issue or move your room if needed. I am glad you were able to check in early.

6/10 - 괜찮아요

Debra

가족 여행
Hotel was clean but can use some updating
2024년 4월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 7일
Thank you for staying at the Stamford Hotel during your stay in town. I am glad to see you had a good stay. We are about to go under renovations and hope you will see the difference during your next stay.

6/10 - 괜찮아요

Michael J

연인과의 여행
The hotel lobby and common areas were very nice and updated. The beds in the room were very high and the bathroom was dated. The hallways were also losing wall paper off of the walls and also very dated. The checkin took approximate 20 mins because we booked through Expedia.
2024년 4월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 7일
Thank you for staying at the Stamford during your stay in town. We are about to go through some renovations and hopefully this will be reflected in your future visit. My apologies for the delay in check in. #rd party reservations take a little to come through and unfortunately, there is no way for us to expediate the process.

8/10 - 좋아요

Jay

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Perfect location
2024년 4월에 2박 숙박함
답변 제공: Dank 님, 2024년 4월 7일
Good afternoon, and thank you for staying with us during your stay in. I am happy to see your score for us and that you liked the location of it. I am hoping you will stay with us again in the future.

6/10 - 괜찮아요

ENSO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 1일
Thank you for staying with us while in town and leaving us a review. Though I am glad you had an ok stay, please feel free to reach out and let us know how we can make your future one a perfect one. We strive for perfection and always love to learn how to improve when we come up short. Thank you again.

10/10 - 훌륭해요

Joseph

2024년 3월에 1박 숙박함
답변 제공: Yanique 님, 2024년 4월 20일
Thank you for sharing your feedback with us. We're delighted to hear that you find our lobby beautiful; we strive to create an inviting and welcoming atmosphere for our guests.Regarding your concerns about the rooms, we sincerely apologize for any inconvenience you experienced. We appreciate your input and will certainly take it into consideration as we continuously strive to improve our facilities. Renovations and updates are indeed part of our ongoing plans to enhance our guests' experience and modernize our accommodations.We hope that despite the room's current condition, you were able to enjoy the overall beauty of our hotel and the services we offer. Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future to The Stamford Hotel.

10/10 - 훌륭해요

Brittany

2024년 3월에 1박 숙박함
답변 제공: Yanique 님, 2024년 4월 20일
Hello,Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent for on and off highway. Stayed as part of a longer car trip. Always fine—have stayed here many times.
2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 3월 30일
Good evening. Thank you for choosing the Stamford Hotel for your lodging needs while in town. I am always happy to see when we are given perfect scores and that we made your stay a pleasant one. Not to mention the fact you are a return guest. We always strive to make your stay as homely as possible and IO am proud to see we keep succeeding in doing so. Looking forward to your next stay

10/10 - 훌륭해요

Creative

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 3월 29일
Thank you for choosing the Stamford Hotel during your stay. I am glad to see you had a perfect stay while here and hope you will come back and see us again in the future.

8/10 - 좋아요

Ninamary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Service was terrific. Food was delicious! Bed was luxurious.
2024년 3월에 1박 숙박함
답변 제공: Yanique 님, 2024년 3월 27일
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Our team strives to provide excellent service, delightful cuisine, and comfortable accommodations for all our guests. We hope to welcome you back again soon for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Gilda

2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 4월 7일
Thank you for leaving us a perfect score. I am always happy to see when someone had a wonderful stay with us and hope you will come back soon!

10/10 - 훌륭해요

Greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great venue and location.
2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 3월 11일
Good afternoon. Thank you for choosing the Stamford Hotel for your stay and like its location. I am very happy to see you had a wonderful stay. I sincerely thank you for the perfect score and hope you will stay with us again soon.

10/10 - 훌륭해요

Jillian

2024년 3월에 2박 숙박함
답변 제공: Dank 님, 2024년 3월 30일
Good afternoon. Thank you for choosing the Stamford Hotel during your stay in town. I am very happy to see you had a wonderful stay and gave us a perfect score. We always strive to make your stay and memorable as possible. I truly hope you will stay with us again.

10/10 - 훌륭해요

Jenny

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In & out check in & check out
2024년 3월에 1박 숙박함
답변 제공: Dank 님, 2024년 3월 6일
Thank you for choosing the Stamford hotel and leaving us a perfect score. I am glad to see you had a wonderful stay while with us and hope you will return again soon.

8/10 - 좋아요

Ying

좋아요: 숙박 시설 상태 및 시설
Great facility and location. I wish there was breakfast service during the weekdays, and the rate included parking.
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 3월 3일
Good evening. thank you for choosing the Stamford Hotel for your stay in the area. I am happy to see you had a good stay and was happy with the location. I am sorry there was no breakfast service during your stay. AS most hotels, during low season, some amenities and services are not available. Do visit us during season and enjoy our breakfast a la carte every day of the week. Looking forward to your future stay. .

6/10 - 괜찮아요

Christopher 님, Suffern

2024년 2월에 1박 숙박함
답변 제공: Yanique 님, 2024년 3월 20일
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you faced during your stay. We hold guest feedback to the highest regard as we work to improve on all areas. If there is anything I or my team may assist you with in the future, please do not hesitate to contact myself or any one of our wonderful team members. I truly hope that this one experience does not deter you from allowing us to make a better impression on you in the future. I truly hope that when your travels take you to Connecticut, that you will to The Stamford Hotel.

4/10 - 별로예요

rachel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Dank 님, 2024년 2월 29일
Good evening. Thank you for choosing the Stamford hotel. I am sorry to see the low score and would love to know what you experienced and how we can better ourselves as to improve your future stay. Thank you again for taking the time to send us a review and hope your future stay will be a much better one.

6/10 - 괜찮아요

Shirlie

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not what we expected. Pool out of order, no breakfast on weekdays, pay for parking. Run down rooms, peeling paint and wallpaper. Chipped furniture. Bed sunken on middle. Bar food was frozen and microwaved for $$$$. We would not go back .
2024년 2월에 3박 숙박함
답변 제공: Dank 님, 2024년 2월 29일
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you had while staying with us. I apologize about the state of your room. We are about to undergo renovations that include upgrading our rooms as to not have guests experience what you did. As with the pool, it is going through renovations as will be open soon. I am sorry you did not enjoy the food here, i can assure you we do not microwave anything, but cook every order. I do hope you will come back and give us another chance.

6/10 - 괜찮아요

Suzanne

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities were old and worn, headboard ripped, bathroom was dirty in corners, there were no food options, had to pay for parking which was annoying considering the size of the parking structure.
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 26일
We apologize for the unsatisfactory conditions you encountered during your stay. Your feedback regarding the worn facilities, ripped headboard, and cleanliness issues in the bathroom is concerning, and we take this matter seriously. We are committed to maintaining high standards of cleanliness and comfort for our guests, and we will address these issues promptly with our housekeeping team to ensure improvements are made. Regarding the lack of food options and the inconvenience of paid parking, we understand your frustration and will take your comments into consideration as we strive to enhance our guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Delmy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the decor, the beds and in general it is a nice, modern hotel.
2024년 2월에 2박 숙박함
답변 제공: Dank 님, 2024년 2월 23일
thank you for the perfect score! I am glad to see you have a wonderful stay and hope you will stay with us again soon!

10/10 - 훌륭해요

Yang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great overall condition and service, but there is no hot water from wash station. Can only use hot water from bath tub. Hope is just the random problem with my room though.
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 22일
Thank you for leaving us a perfect score despite having water issues. I am truly sorry to hear about that and will make sure it will be looked into and taken care of. Hope you will stay with us again in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 19일
Thank you for leaving us a perfect score. I am glad you had a wonderful stay and hope to see you back again soon.

4/10 - 별로예요

Elmer

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No amenities, $20 for parking, bed had blood stains Never using this hotel again
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 23일
Good afternoon. My apologies about the blood stain sheets. I will make sure to talk to my housekeeping director about it. The pool is closed for renovations and unusable, though our gym is still available 24 hours. I am sorry you did not have a good stay. If you'd like to call us and we can see about making some sort of amends, I'd be glad to hear from you.

6/10 - 괜찮아요

Daja

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Stamford Hotel lacks cleanliness, and is very dated. The staff also lacks knowledge about its premises. This hotel may be OK for a 1 night stay but nothing longer and I will not be returning.
2024년 2월에 3박 숙박함
답변 제공: Yanique 님, 2024년 2월 17일
Thank you for taking the time to share your feedback regarding your recent stay at The Stamford Hotel. We sincerely apologize for the cleanliness issues and the lack of knowledge exhibited by our staff during your visit. Please know that this does not reflect the standards we strive to uphold.We understand the importance of a comfortable and well-maintained environment for our guests, and we are disappointed to hear that we fell short in meeting your expectations in this regard. Rest assured, we take your comments seriously, and we will address these concerns with our housekeeping and front desk teams to ensure that improvements are made.Your satisfaction is of the utmost importance to us, and we regret that your experience did not meet your expectations. We would appreciate the opportunity to make things right and regain your trust. If you would be willing to give us another chance, please reach out to us directly, and we will do our best to ensure that your next stay with us is nothing short of exceptional.Once again, we apologize for any inconvenience you experienced and thank you for bringing these matters to our attention.Warm regards,

6/10 - 괜찮아요

Joy

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Yanique 님, 2024년 3월 20일
Thank you for choosing The Stamford Hotel for your stay. I would like to personally thank you for taking the time to complete our customer satisfaction survey. Our goal is to provide each and every guest with the hospitality which includes a clean fresh bed, and an experience which exceeds expectations. By looking at your scores it is disappointing to know that we failed to provide you with an exceptional service. We always welcome guest’s feedback so it can help us improve our service moving forward with future guest. I do sincerely apologize for any inconveniences you have encountered during your stay. I thank you again for choosing The Stamford Hotel for your stay. If you have any Further, questions or concerns please feel free to reach out to anyone of our wonderful team member's.

10/10 - 훌륭해요

Tshifhiwa

2024년 2월에 1박 숙박함
답변 제공: Yanique 님, 2024년 3월 20일
Hello,Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut. Yanique Reid Rooms Manager

10/10 - 훌륭해요

Yaa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 12일
Thank you for leaving us a Perfect score! I am glad you had a wonderful stay and hope to see you again soon.

10/10 - 훌륭해요

India

.
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 11일
Thank you for leaving us a perfect score! I am glad your stay was great. Hope to see you again soon!

10/10 - 훌륭해요

Rosa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff are professional and respectful. The room was clean and comfortable. Only downside they should offer lotion and body wash.
2024년 2월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 10일
Thank you for leaving us a perfect score. I am glad to see your stay was great. For your future stays, please know you can always call the front desk and ask for more lotion and body wash. We do have them available in the rooms and more upon request.

10/10 - 훌륭해요

Brunet Junior

Thinkyou
2024년 1월에 1박 숙박함
답변 제공: Dank 님, 2024년 2월 10일
Thank you for leaving us a perfect score. We hope to see you again in the future.

2/10 - 너무 별로예요

Ray

2024년 1월에 4박 숙박함
답변 제공: Yanique 님, 2024년 3월 20일
Thank you for sharing your feedback about your stay at The Stamford Hotel. We're sorry to see that your experience at our hotel fell short of your expectations. Providing exceptional service and comfort to our guests is our top priority, and we regret that we did not meet that standard during your stay.We take your review seriously and will use them to address areas of improvement within our establishment. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to our guest relations team at [contact information].Thank you once again for bringing this to our attention.

10/10 - 훌륭해요

Zachary

2024년 1월에 1박 숙박함
답변 제공: Yanique 님, 2024년 3월 20일
Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

8/10 - 좋아요

Loren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Yanique 님, 2024년 1월 16일
Thank you for choosing The Stamford Hotel for your stay in Connecticut. We appreciate you taking the time to share your feedback with us. It's great to see that you rated your experience with us as 4 out of 5. Your opinion matters to us, and we are grateful for your input.Thank you for choosing us, and we hope to have the opportunity to host you again in the future.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like this place very much, the folks on the frontdesk are extremly helpful and best regards to the Gentleman on the bar, very very nice and frendly provided us with great Restaurant infos for diner near the hotel. Coffee was free in the morning, overall top location, sure its not new but clean and frendly
2024년 1월에 5박 숙박함
답변 제공: Yanique 님, 2024년 1월 16일
Thank you for taking the time to share your positive experience at The Stamford Hotel. We are delighted to hear that you enjoyed your stay, and we truly appreciate your kind words.Our front desk team and the Mo the bartender is thrilled to receive your commendation.We are pleased that you appreciated the cleanliness and friendliness of our staff. Your feedback motivates us to continue delivering exceptional service to all our guests.We look forward to welcoming you back in the future.Once again, thank you for choosing us, and we hope to have the pleasure of hosting you again.

4/10 - 별로예요

Mayra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mucha falta de atención
No brindan toallas limpias a la habitación no entiendo porque piden número de personas en la habitación y dan las toallas. La piscina no la tienen habilitada y no publican ese detalle a la hora que uno reserva. Si uno los visita en familia es para usar las instalaciones. Si dice que hay piscina y cuando uno llega no está disponible eso descompone todo un viaje en familia.
2024년 1월에 2박 숙박함
답변 제공: Dank 님, 2024년 1월 15일
Buenas noches. Preguntamos cuántas personas hay en la habitación para poder proporcionar la cantidad adecuada de toallas. Se proporcionan toallas limpias bajo petición. Sólo hay que llamar a la recepción y le enviarán otros nuevos. Lamento el cierre de la piscina. Sucedió en el último minuto y estamos tomando medidas para solucionarlo lo más rápido posible. Habría sido peligroso para cualquiera estar en el área de la piscina.

6/10 - 괜찮아요

Tahina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the property was very close to nice restaurants. However, this hotel is not 4 star. It served my purpose for a quick visit to see family. But would not stay there for leisure.
2024년 1월에 3박 숙박함
답변 제공: Dank 님, 2024년 1월 12일
I am sorry to hear the hotel was not up to your standards. We are about to undergo renovations throughout the hotel, should you decide to stay with us in the future, you will find it more welcoming.

8/10 - 좋아요

Raymond

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Dank 님, 2024년 1월 12일
Thank you for the high score review. I am glad you had a good stay with us. We hope you will stay with us again in the future.

8/10 - 좋아요

Christian

연인과의 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The clocks weren’t changed back. The staff was miserable and not personable. Easily walkable. Hidden fee’s with check in. Other than that beer was fantastic at the bar.
2024년 1월에 2박 숙박함
답변 제공: Dank 님, 2024년 1월 12일
Thank you for the high score review. I am sorry you found the staff to be miserable and not personable. May I ask what it was that made you see that? I would like to know so I can address it with them and improve our hospitality. Thank you.

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Dank 님, 2024년 1월 12일
Thank you for the high score review. I am glad you had a good stay with us. We hope you will stay with us again in the future.

2/10 - 너무 별로예요

Lindsey

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Dank 님, 2024년 1월 12일
My apologize you found the hotel to be bad enough to give us such a low score. May I ask what it was that you didn't like so we can improve ourselves? We are about to undergo renovations, so hopefully if you stay with us again, you will see the change.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was located in the art of Stamford Business District and walking distance to my destination.
2024년 1월에 1박 숙박함
답변 제공: Yanique 님, 2024년 1월 11일
Thank You for choosing The Stamford Hotel for your stay in NYC. We appreciate all our guest feedback about our property as it helps us improve our future service. As a manager for our property, I am delighted that you enjoyed your stay overall. If there is anything I or my team may assist you with in the future, please do not hesitate to contact me. In the meantime, thank you again for staying with us and for your invaluable feedback. We love having you here!

8/10 - 좋아요

Lori

2024년 1월에 1박 숙박함
답변 제공: Dank 님, 2024년 1월 29일
Thank you for leaving us a high score! hope you will stay with us again in the future.

8/10 - 좋아요

Susan

연인과의 여행
2024년 1월에 2박 숙박함
답변 제공: Yanique 님, 2024년 1월 11일
Thank You for choosing The Stamford Hotel for your stay in NYC. We appreciate all our guest feedback about our property as it helps us improve our future service. As a manager for our property, I am delighted that you enjoyed your stay overall. If there is anything I or my team may assist you with in the future, please do not hesitate to contact me. In the meantime, thank you again for staying with us and for your invaluable feedback. We love having you here!

4/10 - 별로예요

Astachia

연인과의 여행
별로예요: 청결 상태
When We first got there there were strands of dark hair on the bathroom floor and in the shower still. We didn't make a big deal and just cleaned it up ourselves. But the reason why I will never stay at this hotel again is that upon arrival back home a few hours away we found bed bugs on our stuff that had been left in the room! Disgusting. They claimed to have had the room checked out and that it turned up empty but there's no way that's true. Lesson learned. We really enjoyed our stay otherwise, but will never be back or recommend.
2023년 12월에 2박 숙박함
답변 제공: Yanique 님, 2024년 1월 16일
Thank you for bringing to our attention the challenges you faced during your recent stay at the Stamford Hotel. We extend our sincere apologies for any inconvenience you may have encountered.We deeply regret the presence of hair strands in your room and understand the disappointment this situation has caused. Immediate actions are being taken by our housekeeping team to reinforce our cleanliness standards and prevent such incidents from occurring in the future.Concerning your report of bed bugs, we want to assure you that we take this matter very seriously. Our dedicated pest control team has conducted a thorough inspection of the room in question. Their assessment, along with the fact that three other guests occupied the same room between your departure and the time of your bed bug report, reveals no evidence of bed bugs, and no issues were reported by these guests. Nevertheless, we acknowledge your unease, and we are implementing additional measures to further enhance cleanliness and guest satisfaction.Once again, we apologize for any inconvenience caused, and we thank you for your understanding.