외관

스탬퍼드 메리어트 호텔 앤 스파 여행 후기

3.5 out of 5
스탬퍼드 메리어트 호텔 앤 스파
243 Tresser Blvd, Stamford, CT

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 450개" "
평점 8 - 좋아요. 1005개 이용 후기 중 275개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 143개" "
평점 4 - 별로예요. 1005개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 69개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mildred

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

8/10 - 좋아요

JISOO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was overall good but the breakfast policy was confusing. I included 3 breakfast meals during my 3 nights stay and the front desk staff explained a breakfast voucher will cover $35 during the whole stay, but another staff the next morning said I can order $35 each day with one voucher. So I did order my 2 meals (avocado toast, fruit plate and a cup of cranberry juice) and the total price was within $35, but they charged me $12 after my stay.
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear JISOO,We always appreciate hearing from our guests, and we're glad your overall stay was enjoyable. However, we apologize for any confusion about the breakfast policy, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Evan Zoldessy, General Manager

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It felt like an old time hotel. Spa and stores on the main floor, attached garage. And the most impressive thing (which I can’t believe is a thing these days) they actually service your room each day without you asking. Great place to stay
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Mr. Timothy,It was truly a pleasure to welcome you to Stamford Marriott Hotel & Spa during your recent stay. We're thrilled to hear we were able to deliver an enjoyable experience and that you appreciated our great amenities, as well as the convenience of daily housekeeping. Thank you so much for sharing your positive rating, and we hope to have the opportunity to host your next visit to the area.Evan Zoldessy, General Manager

10/10 - 훌륭해요

Josephine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in town for a wedding. So this was convenient. Only complaint was parking garage did not have enough spaces
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Ms. Josephine,We're glad to hear that our hotel's location was convenient for your visit to the wedding. However, we apologize for any inconvenience caused by the limited parking spaces in our garage. Your feedback is valuable to us, and we'll look into ways to address this issue to improve the experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay next time.Evan Zoldessy, General Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함

8/10 - 좋아요

Jeffrey

Property is a little tired. Elevators show wearcand tear.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 18일
Dear Jeffrey,Thank you for taking the time to provide your review of Stamford Marriott Hotel & Spa. Your feedback is appreciated for letting us know about the impression our elevators made. Our team takes guest comfort seriously and is always looking for ways to improve. We will certainly be prioritizing maintenance and upgrades in those areas to ensure a smooth and pleasant experience for all our guests. Once complete, these renovations will surely exceed the expectations of our guests. We look forward to welcoming you back in the future.Signed,Evan Zoldessy, General Manager

6/10 - 괜찮아요

Sharissa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lisa

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel allowed me to park my 20' ft Uhaul. When there was a mistake and the area designated got roped off, a VERY KIND security officer helped me to figure out how to address the problem and didn't mock me once for not figuring out that I could have unhooked one end! Wonderful person!!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Mrs. Lisa,Thank you for sharing this kind review. It's wonderful to learn that our friendly security team member was helpful during your stay! We value you as our guest, and hope to see you again at Stamford Marriott Hotel & Spa. Signed,Evan Zoldessy, General Manager

8/10 - 좋아요

Alistair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, tasty food and comfortable ambiance
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Mr. Alistair,Thank you for your positive feedback! We're delighted you enjoyed our culinary delights, comfortable ambiance, and hospitality. We look forward to welcoming you back to Stamford Marriott Hotel & Spa for another enjoyable experience!Signed,Evan Zoldessy, General Manager

8/10 - 좋아요

Yamel

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스
Staff are excellent. Friendly and go out of their way to help .
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Mrs. Lorraine,Thank you for taking the time to leave your feedback. Our friendly staff works hard to ensure all our guests feel welcome and they will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Stamford Marriott Hotel & Spa!Signed,Evan Zoldessy, General Manager

10/10 - 훌륭해요

John

2024년 4월에 2박 숙박함

8/10 - 좋아요

Jo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room is okay though AC can use a little upkeep as it's noisy when it's running.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Mrs. Jo,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. Your concerns about the AC will be shared with maintenance to ensure everything functions as it should and any necessary adjustments are made promptly. It was a pleasure having you here, and we hope you return soon.Signed,Evan Zoldessy, General Manager

10/10 - 훌륭해요

Anthony 님, Media

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff especially in Breakfast room
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Mr. Anthony, Thank you for taking the time to share your feedback, Anthony. We're delighted to hear that you had a positive experience with our breakfast room staff. Your kind words mean a lot to us. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We look forward to welcoming you back soon!Signed,Evan Zoldessy, General Manager

4/10 - 별로예요

Melanie

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, the staff nor hotel room itself stands up to the appearance from the outside. Definitely do not judge this hotel by the outside. It also does not uphold the Marriot experience by any means. I had to take pictures of my room for my own sake in fear they would try to steal my security deposit. The bathroom alone violates health codes, tiles were broken in the room, dust all over the lamps near the beds, coffemaker was dirty, tv glitched and kept buffering which only allowd us to watch one show for our entire stay. Vending machine did not work on our floor. Staff was not very helpful other then telling us a working machine was on the 1st floor. When we checked in i was asked for my id and credit card and was told to place my card into the machine with no communication of how much the deposit was until it was declined because the deposit was a different price then i was initially told. Then was handed card keys told to go to the 8th floor ywt not told where the elevators were which werent visible from where we were standing and when i asked they seemed bothered like i was just suppose to know. I will never stay at this location again. Very disappointed.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Ms. Melanie,Thank you for your feedback. Please accept our apologies for any disappointment with the service you received and for any concerns about the condition of the property. We are working with ownership and corporate to implement a building renovation, and we're confident we'll exceed your expectations when all the updates are completed. We hope you'll consider staying with us again the next time you're in the area.Evan Zoldessy, General Manager

4/10 - 별로예요

Frank

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really disappointing, outdated rooms, musty bathroom. To be fair though seems to be the case with most hotels I have stayed at in Stamford.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Mr. Frank,Thank you for sharing your feedback. We're disappointed to hear about your experience and apologize for any inconvenience caused by the room conditions. Rest assured, we take your comments seriously, and our ownership is working towards providing building-wide renovations in the near future. Your comfort is our priority, and we'd love the chance to exceed your expectations with an improved stay very soon.Evan Zoldessy, General Manager

2/10 - 너무 별로예요

erin

Too much noise in the morning due to dance competition going on. Also was placed in a room right next to the house keeper room she was banging all morning being very loud i had to come out of the room to tell her how loud she was at 8am. Not a good peaceful stay
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Erin,While we are pleased you chose to stay with us, we regret unexpected noise impacted your experience. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. Nonetheless, we apologize that your rest was disturbed. During your future stay with us, feel free to share any room requests during check-in, and we will always do our best to accommodate you in a quieter area of our hotel. Thank you for your feedback. We hope to see you again soon. Signed,Evan Zoldessy, General Manager

10/10 - 훌륭해요

Irene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m had a lovely time at this hotel. Will definitely be a repeat customer!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Ms. Irene,Your kind words and perfect rating are appreciated. Thank you for sharing your wonderful experience at Stamford Marriott Hotel & Spa, and we look forward to welcoming you back for another fantastic time.Evan Zoldessy, General Manager

8/10 - 좋아요

Marie

2024년 3월에 5박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place close to the city
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Timothy,Thank you for choosing to stay with us at Stamford Marriott Hotel & Spa. Our goal is to provide every guest with a great experience, so we're thrilled that was the case for you. It's wonderful to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Signed,Evan Zoldessy, General Manager

10/10 - 훌륭해요

Roslyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just What We Needed
Needed a decent place to stay after driving all day. Reviews were good so we gave it a shot. Staff was awesome and place was very clean. Will stay again when we are traveling to NY.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

yulaina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love this hotel
I love this hotel i recommend this hotel 100%
2024년 2월에 1박 숙박함

4/10 - 별로예요

Courtney

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need someone to close the property for a week or more and deep clean everything. I wasn’t made away of the breakfast price until I’d already made a plate and sat down and a few other things.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Gaetano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Old property, needs to be updated
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Priya

가족 여행
별로예요: 직원 및 서비스
I would never stay there again. Front desk staff checked me into a room knowing the a/c was broken
2024년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Kerri

2024년 1월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Maria

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

TLC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you
2023년 12월에 1박 숙박함

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were good. The room was clean. If you’re a lite sleeper ask for a room that doesn’t face I95 as you can hear traffic.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ruchel

2023년 12월에 1박 숙박함

8/10 - 좋아요

Anthony 님, Media

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Emanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nancy

Good stay
Pleasant, accommodating staff . Clean room . Reasonable prices .
2023년 11월에 1박 숙박함

8/10 - 좋아요

Avram

가족 여행
좋아요: 직원 및 서비스
The hotel is nice but dated and needs upgrades and repairs
2023년 11월에 1박 숙박함

8/10 - 좋아요

Anthony 님, Media

좋아요: 청결 상태
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Elizabet

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Sridhar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient. Older hotel, but everything is in good condition. Very convenient location.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Riv

Very noisy thru the 10th floor windows!
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Raymond

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Penglai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for traveling stay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Bette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in. Room was clean and shower was especially nice!
2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Gerald Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The associates are wonderful.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Thomas 님, Greenwich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함