책상, 무료 WiFi, 침대 시트, 알람 시계

사랑의 호텔 스테이플스 HWY 10 MN 여행 후기

2.5 out of 5
사랑의 호텔 스테이플스 HWY 10 MN
109 - 2nd Avenue NW, Staples, MN

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 212개 이용 후기 중 45개" "
평점 8 - 좋아요. 212개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 212개 이용 후기 중 52개" "
평점 4 - 별로예요. 212개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 212개 이용 후기 중 18개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room didn’t feel secure.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brenda

가족 여행
I wrote my review on google. Not worth the money. Place is falling apart. Camera at front desk was our customer service. Noisy all night. Room was falling apart and bathroom was a disaster.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Karol

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

4/10 - 별로예요

sharon

연인과의 여행
별로예요: 편의 시설/서비스
Ther were no kleenex or soap in the room - no complimentary breakfast
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Sorry for the hassle you faced, Sharon! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ava

10/10 - 훌륭해요

Crystal 님, CLEMENTS

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very friendly staff, very clean. Was lacking a few immensities such as soap and shampoo…….
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Crystal! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

4/10 - 별로예요

Rose

연인과의 여행
No continental breakfast. No soap in bathroom. Leaky toilet. No staff at front desk.
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Rose! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Ava

2/10 - 너무 별로예요

Timothy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were not able to check in and had to find alternate lodging in the area. My wife said based on the appearance and general impression of the property she would rather sleep in our vehicle. The picture shown is a misrepresentation of the property. We were required to use a phone to contact staff, that call was never returned. No staff in attendance.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Timothy! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

6/10 - 괜찮아요

Angela 님, Buffalo

2023년 9월에 1박 숙박함
답변 제공: Dewi 님, 2023년 9월 12일
Hey, Angela! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

8/10 - 좋아요

Beth 님, lonsdale

좋아요: 청결 상태, 직원 및 서비스
Manager was great. Went the extra mile for us. Clean rooms and quiet
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Delighted to hear your words of praise, Beth! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Ava

10/10 - 훌륭해요

Hannie

연인과의 여행
좋아요: 직원 및 서비스
Het motel ligt direct aan de highway, het is erg gemakkelijk bereikbaar. De straat verderop is erg leuk. De ontvangst is aller vriendelijkst. We voelen ons zeer welkom.
2023년 8월에 1박 숙박함
답변 제공: Barbara 님, 2023년 9월 12일
Pleased to hear your kind words of gratitude, Hannie! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free breakfast had very few options. Parking area was narrow and required some maneuvering to get out of a parking place. Manager is very helpful and easy to get along with.
2023년 8월에 3박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, Rick! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

6/10 - 괜찮아요

Barry

좋아요: 청결 상태, 직원 및 서비스
The managers were a young couple new to the establishment. They had their hands full doing it all themselves, but they were very friendly and accommodating. I would stay again.
2023년 8월에 3박 숙박함
답변 제공: Dewi 님, 2023년 9월 12일
Hi, Barry! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 3박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Delighted to hear your words of praise, John! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Ava

10/10 - 훌륭해요

Linda

2023년 8월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 2박 숙박함
답변 제공: Noah 님, 2023년 9월 12일
Thank you for your appreciation, John! We hope to give you a consistent service every time. Regards, Noah

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Many issues!
There was no one at the desk when we arrived to check in. Was about to leave for another hotel when someone finally showed. Door wasn't closed when we went to our room appearing someone may be in the room. Room door was difficult to lock. Knocked on our door during the night claiming our credit card charge didn't work. I showed them the charge had gone through on my card hours earlier. Advertised free breakfast. There wasn't anything.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
We are sorry the stay turned out to be an average one, Guest! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Ava

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Dewi 님, 2023년 9월 12일
That is great to hear, Jim! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 - 좋아요

David L

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Trip to Deer Creek.
Room was adequate for my wife and I. Clean and comfortable. Hotel is quite worn. Most electrical receipts are worn and very loose fitting. Could create a fire hazard. Staff was most delightful.
2023년 8월에 2박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, David! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Ava

10/10 - 훌륭해요

John

2023년 8월에 1박 숙박함
답변 제공: Tim 님, 2023년 9월 12일
Hi, John! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Randy was excellent to deal with. He was very friendly and helpful.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, Charles! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Ava

8/10 - 좋아요

Scott

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful
2023년 7월에 1박 숙박함
답변 제공: Barbara 님, 2023년 9월 12일
Pleased to hear your kind words of gratitude, Scott! We are going to do our best to never fail to impress you every time. Regards, Barbara

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Bed was comfortable and bathroom was clean. WiFi did not work in our room. Breakfast was lacking choices.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Thank you so much for your ranking and valuable reviews, Guest! We have duly acknowledged your input and we ensure a better stay in the future. Regards, Eva

10/10 - 훌륭해요

JoAnna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay. Nice, clean, affordable motel. Hotel manager was personable and very helpful.
2023년 7월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Joanna! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

4/10 - 별로예요

Brenda

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff member that checked us in was great! The hotel could use some major updates. The room we stayed in had a broken security latch on the door to the room and the cold handle in the shower didn’t work. Needless to say we didn’t get to shower. The hotel looks great from the outside but the inside needs work. The room was nice and clean, I will give it that. The room was also pretty quiet.
2023년 7월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 22일
Hi, Brenda! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

8/10 - 좋아요

sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2023년 7월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 22일
Hi, Sharon! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tim 님, 2023년 7월 5일
Thanks for your kind and lovely words, Richard! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The place was clean and friendly staff when you could find them breakfast was not what is advertised very little to choose mainly coffee and a bagel
2023년 6월에 3박 숙박함
답변 제공: Maria 님, 2023년 7월 5일
Apologies for the problems you had faced, Richard! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Maria

8/10 - 좋아요

Danny

2023년 6월에 2박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hey, Danny! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nicly made
2023년 6월에 1박 숙박함
답변 제공: Rosy 님, 2023년 6월 21일
Hi, Adam! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Rosy

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Of the low rent motels I have stayed at while biking across Minnesota, this was probably the nicest. The room was clean and modern. Everything worked. The town has nothing going for it at all. If you happen to spend the night, by all means avoid the Mexican restaurant near by. It was expensive and downright bad.
2023년 6월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, Douglas! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

10/10 - 훌륭해요

Julianne

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Vey friendly staff. Room was clean and the price was right for a one night stay.
2023년 6월에 1박 숙박함
답변 제공: Joey 님, 2023년 7월 5일
Thanks for your suggestion, Julianne! We will surely try to implement the possible changes soon. Regards, Joey

6/10 - 괜찮아요

Barb

가족 여행
The front desk person was friendly and the property was relatively clean. The light in the hall flickered the whole time we were there and was quite annoying! There is a sign on the wall by breakfast area that says, "Deluxe breakfast." The only thing available was a packaged waffle and a couple tiny muffins. Terrible breakfast and deceptive advertisement.
2023년 5월에 1박 숙박함
답변 제공: Maria 님, 2023년 6월 21일
Sorry for the inconvenience, Barb! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maria

10/10 - 훌륭해요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Jennifer

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

4/10 - 별로예요

Elyse

좋아요: 청결 상태, 직원 및 서비스
2023년 2월에 1박 숙박함

8/10 - 좋아요

Kim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was decent. Not the best place we have stayed, but not the worst either. If your planning on having a nice breakfast, then you will want to just go across the street to The Spot Cafe. Because there aren't much for food or options. Our options were frozen waffles, 2 different flavors of a pastry, and mini muffins.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great value. Pillows were on the thin side.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in all regards when visiting Minnesota. The staff is very helpful and helped guide me through my situation. I had vehicle trouble when traveling and they have been great in all ways. Highly recommended and definitely would stay here again.

8/10 - 좋아요

Angel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoy staying
Comfy bed, and good service
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled, wifi was sketchy, hair dryer didnt work. No heat and I had to keep window open for smell.
2022년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2022년 10월 10일
Dear Jennifer,Thank you for sharing your thoughts on your recent visit. This is never the impression that we want our guests to leave us with, so you can be confident that our housekeeping team will be addressing any issues as soon as possible. Should your travels bring you back our way, we would appreciate another chance to impress you.

8/10 - 좋아요

Heather

가족 여행
좋아요: 직원 및 서비스
The staff is what made this place. Wanda was very accommodating and flew solo in all the jobs required as she was short staffed. For what it was, it was a good experience.
2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Keith

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Gary Lee

좋아요: 청결 상태, 직원 및 서비스
Obvious attempts underway to update property. Very quiet night, slept great. Lady at the desk was very helpful and seemingly had little help. She was doing it all pretty much herself.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Stephane

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty, smelled bad and staff was rude. Would nt recommend.
2022년 9월에 1박 숙박함
답변 제공: Mgt 님, 2022년 9월 13일
Stephane, thank you for taking the time to write a review. Our management takes reviews very seriously and we are contacting the hotel operations staff to to look into this information immediately.

2/10 - 너무 별로예요

Jack

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
No elevator. Cards for doors deactivate regardless of where you keep them have to keep getting them reactivated. No refridgerator. Only one night stand. On site staff complained from the time we got in until the time we left about being woken up and not getting to eat their dinner.
2022년 9월에 2박 숙박함
답변 제공: Mgt 님, 2022년 9월 13일
Jack, thank you for taking the time to write a review. Our management takes reviews very seriously and we are contacting the hotel operations staff to to look into this information immediately.