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골든 너겟 호텔 & 카지노 레이크 타호 여행 후기

3.5 out of 5
골든 너겟 호텔 & 카지노 레이크 타호
50 Highway 50, Stateline, NV

이용 후기

6.6
평점 10 - 훌륭해요. 1284개 이용 후기 중 394개" "
평점 8 - 좋아요. 1284개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 1284개 이용 후기 중 238개" "
평점 4 - 별로예요. 1284개 이용 후기 중 219개" "
평점 2 - 너무 별로예요. 1284개 이용 후기 중 216개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jaime

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall satisfaction
2024년 5월에 1박 숙박함

4/10 - 별로예요

Ashish

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was not maintained properly. One of the light lamp was not working and the TV was not operational. The closet doors were loose and kept falling.
2024년 5월에 1박 숙박함

8/10 - 좋아요

raed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good people good location fun place. can't wait to see the new remodeling and restaurant options.
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Anna

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
For the price definitely not worth it. Room was hot couldn't control the thermostat. No fridge or microwave. For $400 a night I would expect a lot better. The bathroom was sticking. Overall bad experience. Staff on casino floor extremely rude
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Michael

2024년 5월에 2박 숙박함

8/10 - 좋아요

cheryl 님, Port Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was having some renovations done. Glad they are taking the opportunity to upgrade a few things. Stay was nice.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Danielle

연인과의 여행
별로예요: 청결 상태
The first room we checked into the bathroom was filthy so then they moved us to the room next to the elevator
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 26일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 - 괜찮아요

Ken

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally uninspiring condition. Very strange decor in room, and poor lay-out. Also "surprise" charge of $49 in addition to "Total" disclosed by Expedia.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Ehab

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 25일
Thank you for staying with us. We appreciate your feedback!!

8/10 - 좋아요

Titus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One gets his/her money’s worth by staying at Golden Nugget Hotel Lake Tahoo
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 24일
Thank you for staying with us. We appreciate your feedback!!

6/10 - 괜찮아요

keyurkumar

가족 여행
별로예요: 숙박 시설 상태 및 시설
Didn’t enjoy my stay
2024년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

cheryl 님, Port Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for staying with us. We appreciate your feedback!!!

4/10 - 별로예요

Michele

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No valet parking available. Bathroom and rooms need a remodel. Bathroom are way too small. Elevators way too small for a wheelchair.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

chirag 님, Fresno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for staying with us. We appreciate your feedback!!

2/10 - 너무 별로예요

Tammy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only 2 restaurants open. My husband came later to the hotel, I sent him a picture of the room key sleeve with the room #. His name was on the room with mine. When he arrived, he showed the agent a picture of the room key sleeve and the agent made him a key. Didn’t ask his name, didn’t ask for ID!! He came and told me in the room. I was mortified! Safety obviously isn’t a priority! Be ware
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again! We take these things very serious and will be looking into it.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Golden Nugget Hotel is a scam. I booked a room online for $101 tax. When I get to the counter, the gal gives me a final price of $99.37. I give her a $100 bill. Next thing I know, she walks away, comes back with another woman, and they now want $320 for one night. This is a casino hotel. I told her I wasn't paying that much. She went on and on about the different fees, like $40 for parking. I sat in the lobby and booked another room elsewhere for $130 total. Yeah, I won't be visiting Golden Nugget tonight.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 - 좋아요

jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for staying with us. We appreciate your feedback!!

2/10 - 너무 별로예요

Rashmi

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was closed which was disappointing. The AC waqsnt working properly.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 - 너무 별로예요

Jefferson

별로예요: 숙박 시설 상태 및 시설
The pool was close
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
We highly apologize our pool opens Memorial Day Weekend and Closes after Labor day Weekend. We appreciate your feedback!!!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for staying with us. We appreciate your feedback!!

2/10 - 너무 별로예요

Chris

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the worst experiences I’ve had in Tahoe. Could not reach guest services, room service, or bell hop service from the room. The phone was essentially useless. Ice bin is provided but could not find ice anywhere on the floor. There was also a fraternity event going on in the hotel and there was nonstop noise all night. Front desk was nice and understanding when we talked to them which was good. But unfortunately there really wasn’t anything that could be done about the noise throughout the night and constant door banging.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a very nice and clean king bed room. In walking distance of all Casinos!
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!!

2/10 - 너무 별로예요

Jazzy

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I was put in a handicap room so I ended up not being able to shower found roaches eww
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t like that the property charges for parking for guests. Other than that everything was fine
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

Paulette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable distance to many places
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

isai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

Humberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

Kaija

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel attached to the casino
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you,
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

10/10 - 훌륭해요

Jose

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
Great place
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Thank you for staying with us. We appreciate your feedback!!

4/10 - 별로예요

Leeza

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was not able to get a hold of any staff. We used the phone from the room to try and call someone, and the operator would say it couldn't connect the call. Used our cell phones, same message. Very sketchy. No ice available, soda vending machine charged my card $10 instead of the $4.10 it displayed. The drinks came out room temperature. Beds were uncomfortable. Terrible experience. Would not stay here again, not even for the "low" prices.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 18일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Genevieve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Construction noise right outside the window.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 24일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Shari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 16일
Thank you for staying with us. We appreciate your feedback!!!

10/10 - 훌륭해요

Ryan and Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very nice and modern, and the staff is awesome.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 16일
Thank you for staying with us. We appreciate your feedback!!!

4/10 - 별로예요

hortencio

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not realize it was somewhat run down. Mattress were extremely soft to the point that you sunk in them. AC quit working or may have programmed to heat at night, luckily I was able to open window at night.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 15일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 - 너무 별로예요

Aseret

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The air conditioning did not work. We were hot all night. The AC unit was blowing hot air. The receptionist where we check in said they were currently working on getting this fixed so all she could do is giving me her manager’s business card so we can reach out to her. It was suppose to be a night to relax but instead we didn’t get any sleep because the room was 80 degrees it was so hot we couldn’t catch our sleep. Really bad experience for the price of each room.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Hugo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Thank you for staying with us. We appreciate your feedback!!!

2/10 - 너무 별로예요

Isabella

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 13일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 - 너무 별로예요

Aditya

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So my roommates and I had booked a room for our stay at Golden Nugget. We reached the hotel at 3am and they did not allow us to stay as they said that the room has been forfeited. The person behind the counter was very rude and called the security for no reason. They kicked us out of the hotel and we had no where to stay. It was really a bad experience, I do not recommend anyone to stay in this hotel. I am really disappointed.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 12일
We apologize for any inconvenience this may have caused. We are taking this very seriously and are looking into it. We hope that you will change your mind and visit us in the near future. We highly appreciate your feedback!!!

8/10 - 좋아요

Caitlyn

가족 여행
좋아요: 편의 시설/서비스
Overall good experience. Gambling is not very good. Needs to be remodeled (in the process as of 05/2024) Smoking is allowed in the building which makes the experience less fun. Staff is nice but not overly friendly.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 11일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 - 별로예요

Victor

연인과의 여행
The rooms are very stuffy and the bathrooms need a lot of help it feels like your taking a shower in a construction site
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 10일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Nosforato

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is perfect walking distance to entertainment in town. I dislike that there not a place for breakfast before 8am
2024년 5월에 1박 숙박함
답변 제공: Golden Nugget 님, 2024년 5월 10일
Thank you for feedback! We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great value
2024년 5월에 1박 숙박함
답변 제공: Golden Nugget 님, 2024년 5월 10일
Thank you for feedback!Glad you had great stay!

2/10 - 너무 별로예요

Sharon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no heat or hot water! Desk asked if I let the water run for 15 min to get hot water!!! Seriously!!?? They gave me another room. Then they charge $20 per day for parking!!! I’m staying there, eating there, gambling there, and they charge to park my car!!! Insane! Terrible experience!!!
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 10일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 - 괜찮아요

Darlene 님, Oakland

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Golden Nugget 님, 2024년 5월 10일
We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 - 훌륭해요

subramanyam

좋아요: 숙박 시설 상태 및 시설
Quite good for the price
2024년 5월에 1박 숙박함
답변 제공: Golden Nugget 님, 2024년 5월 9일
Thank you for your feedback.

8/10 - 좋아요

Michael

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Great price for the stay. Not enough food options
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 8일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent! My Room was super clean and nice!
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 8일
Thank you for staying with us. We appreciate your feedback!!

6/10 - 괜찮아요

Anton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
1. Towels and parking and breakfast are not included in the room price. Even the most modest hotels provide free breakfast, but not yours. 2. The flooring in the room stinks of urine. We ventilated the room and then couldn’t warm it up. Over the course of the entire evening, the heater was only able to heat the room to 65 degrees. I had to sleep in socks. 3. The water in the shower is cold, then barely warm. We let the water run for an hour, but the warm water never came out. For 3 days we were not able to take a shower. 4. The snow between the hotel and the parking lot has not been removed. Arriving people are forced to get out of the car directly into a puddle of water and snow.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 8일
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!