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베이몬트 바이 윈덤 스테이츠버러 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 스테이츠버러
425 S Main Street, Statesboro, GA

이용 후기

6.2
평점 10 - 훌륭해요. 930개 이용 후기 중 143개" "
평점 8 - 좋아요. 930개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 930개 이용 후기 중 245개" "
평점 4 - 별로예요. 930개 이용 후기 중 176개" "
평점 2 - 너무 별로예요. 930개 이용 후기 중 143개" "

6.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
They decided to shut down for renovations and kicked everyone out with a note under the door.
2019년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 1월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE unless there is a change in how things are run. Wyndham should reassess having its brand associated with this hotel. Receptionist was pleasant but took 10 minutes to find 3 rooms that we had booked and was constantly being distracted by a friend (not an employee) who was eating cornstarch at the front desk. Other friends were hanging (Loitering) in the breakfast area. We had an elderly person with us who was exhausted and took the first room found. If it wasn’t for us not wanting to disturb them we would have left when we got the other 2 rooms. The cable box had been taken so no tv - as well as the bath plug, with food and alcohol in fridge from a previous customer. As the room was not clean, we changed to another room. The third room had a lamp held to the wall by duct tape and curtains that could not close because half the runner clips were missing. Also had food in the fridge and a broken coffee maker. An interesting variety of stuff was under the bed as it hadn’t been vacuumed.The hallway smelled of marijuana or else a skunk was recently there. Horrible but so late at night, and other hotels in Statesboro were booked out. Total waste of money and it is incredulous to know that this is a higher priced hotel in the area. Ended up that the first room that our elderly companion stayed in had used sheets with the remote made into the bed. We left before breakfast. Only bonus is that as we look back a few weeks later, it was so bad it was funny.
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2019년 1월 2일
I am so sorry that you did not enjoy your stay. I will look into all the issues you had during your stay and have them corrected immediately. Again I do apologize and thank you for your feed back it is very helpful to us.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is definitely an older property that is showing its wear. The staff was friendly and accommodating.
2018년 12월에 2박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
Thank you for your feed back it is very helpful to us. I am so glad my staff was friendly.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayed before.just seems to ne going down.things broken.,
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
Thank you for your response it is very helpful to us.We are working diligently to improve the hotel.

2/10 - 너무 별로예요

Carl

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
The beds were uncomfortable. The room had a broken headboard, air conditioner vent and stains on the wall and in bathtub!
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
I am sorry that you did not have a great stay here. I will look into the issues and work to correct them. - Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad stay at the old belmont
The first room the floor was soaking wet. Had to change rooms. The 2nd room hair dryer didn't work went to front desk and the manager was like so I dont have an extra hair dryer. I had to ask if I could use anither room to blow dry my hair.
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
I am sorry that you did not have a good stay here. We are working diligently to correct the issue you had. Thank you for your feed back it is very important to us.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was very dirty and something I would expect from a $50 a night hotel, not what I paid. I will not be staying here again!
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2019년 1월 2일
I am sorry that you did not enjoy your stay. I will handle the issue you had. I will get with my staff regarding your room issues. Thank you for your feed back it is helpful to us to better our hotel.

10/10 - 훌륭해요

Todd 님, Statesboro, Ga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Garduation
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
Thank you for your rating it is wonderful when a guest is happy about there stay. - thank you

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a central location and accessible to all that I needed.
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
Thank you for your rating. It is always great to here when a guest enjoyed there stay.

4/10 - 별로예요

실제 이용하신 고객

Overpriced-bathrooms outdated-entire place needs renovated
2018년 12월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 12월 29일
I am sorry to here that you did not enjoy your stay. We are working diligently to correct all the issues you had. Thank you for your feed back it is appreciated.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2Nd time staying. Will not be a third. Both times had to change rooms at least two times. This time was three. Place is a dump.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom was horrible. The shower had mold all around it, the ceiling of the bathroom had a big hole where someone attempted to patch the hole but failed miserably.
2018년 12월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very pleasant. Door to our first room was insecure. I could push it open without the key. Funny odor in both rooms. Second room had a small lizard on the curtain. Didn’t see it until morning of checkout. Rear door to property was propped open by carpet until a certain time in the evening.
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very clean, the staff was friendly and the continental breakfast was amazing. I will definitely stay here again!
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
I was traveling on business and my stay was only one night. I don't require much, just a clean bed and a shower. This hotel did provide that. The property is dated and in need of an update. My room had a small fridge and a microwave. The fridge was set at maximum cool with no way to adjust the temperature so everything put in it was frozen in a couple of hours. Water in the shower was hot and had sufficient pressure. The staff that I interacted with was friendly and the coffee was great.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Brad

별로예요: 청결 상태
This place really needs an upgrade, new carpet, paint, fixtures, etc.............old and tired.
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 22일
Thank you for your feedback it is very important to us. We are doing some upgrades to the rooms. I'll be sure and pass this message on to the owners - again Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 22일
Thank you I am glad you had a great stay a 4 out of 5 is good a score. It shows were on tract, but it leaves us with some improvements. Thank you

2/10 - 너무 별로예요

Karen 님, Atlanta

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom was a disaster. Hair ball on the floor, toilet is round with a oval toilet set, none of the 4 outlets in the bathroom worked, with the switch cover half inch away from the wall, not only in the bathroom but in the main room also. Quarter size brown stain on the lampshade by the bed, and it goes on and on. Front desk staff was nice, but overall NOT worth the money and will never stay there again.
2018년 11월에 2박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 22일
I am sorry that you did not enjoy your stay. I have checked with my staff on the issues you had and we are working diligently to improve them all. Thank you for bringing these items to our attention it is greatly appreciated.

6/10 - 괜찮아요

Wes 님, McDonough, GA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The room smelled like dead fish. I had to go and buy air freshener.
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 22일
I am sorry to hear about the room - thank you for bringing this to our attention. We are working diligently to make sure this issue is resolved

2/10 - 너무 별로예요

R

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We checked in and were concerned immediately about the cleanliness of the hotel. Our room was on the 4th floor and as we stepped off the elevator, the smell of cigarettes was overwhelming. The cigarette smell in our room was equally horrible. We never even put down our luggage. Simply turned around and checked out. The receptionist was polite as we were leaving.
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 14일
I am sorry that you did not get to enjoy all the amenities that the hotel had to offer. I do understand If you wanted a non-smoking room and it was near the smokers. I am truly sorry I hope that you would give us a second chance and please call so that we may put you on a non smoking floor so that you may have a better experience. - Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Pleasant
Hotel was not kept up/old and not renovated. Bed sheets felt old and worn. Not bleached or crisp like most hotels. Pillows were the same. The room made me feel dirty and I couldn’t wait to take a hot shower, wash my hair and check out.
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 12일
I am sorry that you did not enjoy your stay. I will get with my head housekeeper regarding the rooms. I do appreciate you feed back it is very important to us - thank you

4/10 - 별로예요

Steve

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
HGTV needs to do a hotel remodel
The bed was nice. However the hotel needs to be freshened up. Looks like I was remodeled in the late 80s or early 90s. A room above me leaked and the carpet in my room was soaked. I was only given an apology.
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 10일
Thank you for you feedback it is very helpful to us. I am sorry that you had some issues. We are striving everyday to better the hotel.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 10일
Thank you for your the score it shows we are doing great, but still need some improvements. We will continue to improve so that your next stay will be a 5 out of 5

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family getaway
2018년 11월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 10일
Thank you for your the score it shows we are doing great, but still need some improvements. We will continue to improve so that your next stay will be a 5 out of 5

8/10 - 좋아요

Camille

2018년 8월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 11월 3일
Thank your feed back. I will let my owner know to look into some update for our common area.

6/10 - 괜찮아요

Larry 님, Athens GA

좋아요: 직원 및 서비스, 객실의 편안함
I was not impressed in the lack of general upkeep of the property. Rooms were nice for the most part, general public area needs renovation.
2018년 10월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 5일
I do apologize I will inform my owner and see what we can do to create a more pleasant atmosphere in our common areas. - thank you

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down...staff overbooked our room. Woke us up at. 12:15 am. Wont go back.
2018년 10월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 11월 3일
I apologize for any inconvenience you may have occurred during your stay. We are working very hard to correct all issues. - thank you

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price, very comfortable an overall enjoyable experience
2018년 10월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 3일
Thank you I am so happy that you enjoyed your stay.

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Lee Ann 님, 2018년 11월 3일
Thank you I am so happy that you enjoyed your stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smelled like feet and there was no hot water
2018년 10월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 10월 28일
I am so sorry about your experience. I will look into this matter and take care of it immediately, Thank you for your feed back it is very important to us

4/10 - 별로예요

Billie Jo

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 8월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 28일
I am sorry that you did not enjoy your stay here. We are always improving daily. I appreciate your feedback it is helpful to us to better improve ourselves.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to university. Welcoming staff. Best shower and hot water I’ve had at a hotel in a very long time.
2018년 10월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 10월 28일
Thank you we appreciate your feed back .I am glad you enjoyed your stay

10/10 - 훌륭해요

Selonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 10월 24일
Thank you I so happy that you enjoyed your stay.

2/10 - 너무 별로예요

Shannon 님, Michigan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where do I start? Broken coffee in breakfast area, vending machines for beverages set at 97 degrees. Rooms are run down and dirty. Arm chairs in room had ground in dirt on the arms, bathrooms are held together with caulk, outlets coming out of the wall held by tape. Switching rooms resulted in a room with coffee machine and hairdryer not functional.
2018년 10월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 24일
I am very sorry to hear that your stay was not enjoyable, I will look into the issues that you had mentioned and take care of the immediately. Thank you for letting us know it is appreciated

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 10월 24일
Thank you

8/10 - 좋아요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 24일
Thank you I am so glad you enjoyed your stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 24일
Thank you so much I am glad you enjoyed your stay

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 10월 15일
I'm glad you enjoyed your stay. Thank you for your response

4/10 - 별로예요

Michael 님, Conyers,Ga

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms were not clean. We change rooms because of a smell that couldn't be identify. The hotel needs to be remodel. Would not stay there again. Michael
2018년 10월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 15일
I do apologize for the issues you had occurred during your stay. I have spoke with the head housekeeper in the issues in the room. Thank you for your feed back it is appreciated.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Front desk and breakfast staff were friendly and helpful. Hotel is in serious need of repair/upgrade.and not worth 1/3 of the $150 a night exhorbitant rate for parents weekend at Georgia Southern First room had terrible musty smell. Complained to Staff who quickly changed us to another room. No musty smell, but smoke/fire detector was not on the wall, just exposed wire. end window with peeling drywall and looking water. Also exposed wiring near microwave. There was also mildew in the window/wall peeling drywall at the end of the hallway. Stayed for 2 nights room was not cleaned first night. Had to go to desk for fresh towels. I have stayed at other Wyndham Baymont properties before years ago. Based on this property Wyndham will not be high on my list and I will NEVER stay at this Baymont again.
2018년 9월에 2박 숙박함
답변 제공: Mgmt 님, 2018년 10월 2일
I am sorry that your stay was disappointing. I will look into the issue you had a correct them immediately. Thank you for your input it. We are improving a little everyday and your response is very helpful to us for improvement.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 21일
Thank you for your review. A 4 out of 5 means were doing a good job. Still needs some improvements and we are working on that every day. thank you again

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Shari
The hotel room was great but the breakfast and coffee were awful. The coffee is the worst I have ever had. I stay in Baymont by Wyndham hotel in Venice, Florida quite often and it is amazing and that is why I booked this one. The rooms were as nice but the breakfast was not good
2018년 9월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 14일
I am glad to hear that you liked the hotel. I do apologize that you did not like the breakfast. I will speak to the kitchen staff regarding the breakfast. Thank you for your feed back it is very helpful.

6/10 - 괜찮아요

Suzanne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 7일
Suzanne, Thank you for choosing Baymont Inn. I hope that you enjoyed your visit. I see the score that you gave us, that means we need to do so more improvements for our guest. I thank you for your honesty and will continue to improve so that your next stay will be perfect.

2/10 - 너무 별로예요

michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nasty place.
I walked in and I told them after I looked at the place there were stains everywere and smelled and dirty towels and sheets I asked for my money back but still hasn't posted on my account yet. this place shouldn't put wyndhams name on it.
2018년 9월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 19일
I am sorry that you did not get to stay with us. If your have any issues please contact us so that we may research the issue. - Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dated and not well kept! Breakfast was not good and overall experience not enjoyable.
2018년 9월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 4일
I am sorry that you were disappointed regarding your stay. We are always working on improvements and your feed back is appreciated - Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 8월 28일
Thank you, we are so happy that you enjoyed your stay and we look forward to seeing you again

8/10 - 좋아요

Paul 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The only comment l have is that it was in a good location for me
2018년 8월에 1박 숙박함
답변 제공: Mgmt 님, 2018년 9월 4일
Thank you for choosing Baymont Inn. I see that you weren't 100% satisfied with your stay and I do apologize for that. We are working daily to improve our hotel daily. Your feedback is greatly appreciated