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모텔 6 스티븐빌, 텍사스 여행 후기

2 out of 5
모텔 6 스티븐빌, 텍사스
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 715개 이용 후기 중 191개" "
평점 8 - 좋아요. 715개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 715개 이용 후기 중 134개" "
평점 4 - 별로예요. 715개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 715개 이용 후기 중 84개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Eugene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room floor dirty had not been mopped. Sink leaked. Had to pay for shampoo. No in room hair drier. Parking lot rough with potholes. Not stripped for parking
2024년 5월에 2박 숙박함

4/10 - 별로예요

karim

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained motel, roachs in the bathroom, dirty smelly ac unit, dirty bathrooms with pee smell, the list is long but i am going to stop . The motel needs a total clean up.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

ELisa

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Anita

별로예요: 숙박 시설 상태 및 시설
The property was one of the worst places I have ever stayed. Very dirty, stained sheets, room smelled weird, holes in the walls, pool was drained and looked nasty and there was no coffee in the morning as advertised. Just terrible!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed for graduation. Room clean and bed comfortable.
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 20일
Hi Karl,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 - 별로예요

Rumalda 님, Houston

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was dirty bed sheets dirty some fly in room smoke alarm beeping low battery
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 14일
Hi Rumalda, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 - 괜찮아요

laura

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Woman at check in was great and friendly. Unfortunately there was an angry, half naked man loitering and cussing all evening outside the front door (not hotel's fault). Good thing there was a storm, with that noise and the fan I was able to drown out the neighbors laughing and television. You get what you pay for I guess, and this is far from luxury! Clean and comfortable bed, nice hot shower. Not a place I would do more than sleep and get dressed at, however.
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 14일
Hi Laura, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

6/10 - 괜찮아요

Michael

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is shabby. Holes in the wall, paint peeling on the bathroom door
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 14일
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

2/10 - 너무 별로예요

Bridgett

좋아요: 직원 및 서비스
별로예요: 청결 상태
Roaches
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 14일
Hi Bridgett, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

2/10 - 너무 별로예요

Alex

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

John

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property looked like it was closed down but was actually open. The first time I have been charged for soap and shampoo at a hotel. $3 for a tiny bottle of shampoo?? They are cutting every corner possible and the property is showing the results.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 6일
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Sanjuana

좋아요: 청결 상태, 직원 및 서비스
It was clean and stayed one night for a party. I would stay again.
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 2일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Roger 님, Derby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ranks well among motel 6’s
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 2일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Snow

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rumalda 님, Houston

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Wayne

2024년 4월에 2박 숙박함

8/10 - 좋아요

Slawomir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Ok
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 - 별로예요

Mary

연인과의 여행
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

Carol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 - 훌륭해요

KWON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 9일
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 - 별로예요

Heather

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 9일
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Bradley

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bennie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smelled loke smoke Poor condition.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

kathi

2024년 3월에 1박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Clean, no frills stay
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 - 별로예요

Bryan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tv didn’t work in the room. Water drained out the shower very slow
2024년 2월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Rachael

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Tina

가족 여행
좋아요: 직원 및 서비스
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Edward

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

Jane

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Martin

2023년 12월에 1박 숙박함

8/10 - 좋아요

Lee

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 7박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 2일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Mi Kayla

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Brenda

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

4/10 - 별로예요

Douglas

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The sheets were dirty and the bathroom was dirty.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Cheyenne

Nice staff!
2023년 6월에 1박 숙박함

4/10 - 별로예요

Justin

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 - 별로예요

Sharon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Glenda

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 - 좋아요

jennifer

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Kathryn

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Bret

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 - 훌륭해요

Barb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On my route
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Israel

가족 여행
좋아요: 직원 및 서비스
Dirty towels when we arrived. Remote not working
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Israel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trash
No cold water for a shower. The water to drink has a milky gloss. Putting people on the second story. All rooms on first floor open .
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Trevor

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

JIMMIE DWAYNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함