Steppingstone Park Tours

Overall, it wasn't a bad experience and the location close to everything made it worth it. The room was clean and the staff was very nice. However, the room didn't give us the best first impression considering the cost. The wall paint was scratched, and some of the furniture was in bad shape. The bathroom was nice but the open shower was weird and inconvenient. We didn't mind much about any of this anyway. The one bad thing we really didn't like is that after a few days, we started having issues with the A/C. It had a sign that said the unit is controlled by the thermostat on the wall but there was no thermostat. The room was getting too warm; the unit seemed to be in a heating mode with no way to change it or turn it off. There was no answer when we called the front desk, so we went down and explained the issue. They offered us a different room and we agreed, but after checking the computer there were no rooms available, so they told us to open a window until they could send the repairman in the morning. Only 1 of the windows barely opened, they were stuck. We went down again in the morning since the repairman didnt show, and they explained that the units are not controlled individually, it's a central A/C system, and since people complained it was too cold they had turned on the heat. This seems unfair to me, we didn't want a warm room. They then asked the repairman to turn on the A/C in our room, he agreed and left. It was still warm afterwards, so we just gave up trying.

location is great, room was clean and very cute and comfortable

Laura was super helpful! Having a kitchenette was so beneficial. The hotel is a bit dated, but well maintained. It’s a good hotel. I will surely get back.