"1 Star – Predatory Fees, Religious Discrimination, Zero Accountability
Hotel Ruby in Spokane charged me a $22 "entertainment fee" , a thinly veiled alcohol charge from their bar, without disclosing it anywhere in my reservation. When I checked in and explicitly told the front desk agent that I do not drink alcohol for religious reasons and would not accept the charge, he looked me in the eye and told me it was policy. End of discussion.
That's not policy. That's forcing a charge on a guest for something they don't want, didn't use, and objected to on religious grounds.
I then contacted Expedia three separate times to dispute the charge. Each agent offered sympathy, vague promises to "email the property manager," and one even tried to buy my silence with a $50 credit toward a future booking, as if I'd ever book through them again. No refund was issued. No one took responsibility. Expedia's final answer was essentially: the hotel won't budge, so good luck.
Let's be clear, Expedia failed to disclose mandatory fees at the time of booking, failed to advocate for their customer, and then had the audacity to suggest I use a discount credit on a future reservation. There won't be one.
This isn't a misunderstanding. It's deceptive billing, and both Hotel Ruby and Expedia own it equally. Stay somewhere that respects its guests."
"The room smell was of spices because of a restaurant next door. Checked the beds one with hair on it and the other with food crumbs inside the bed!! There was toilet paper, soap, and towels but other motels we stayed at had extra stuff for their customers. "
"The hotel was clean and updated. The front desk staff were not friendly, or at least one of them wasn’t. For a nice hotel, they should be more welcoming. The area is beautiful but you do need to walk at least 15 min to get to restaurants, so if the weather is bad you’d need to have a car or Uber."
"Big, clean rooms, convenient parking, very friendly staff. They have fresh cookies at the front desk when you check in. Nice pool and hot tub. Breakfast includes fresh eggs, sausages, and pancakes. Good location in Cheney."
You can spend time exploring the galleries in Cheney Historical Museum in Cheney. Check out the casinos and top-notch restaurants in this family-friendly area.
Enjoy a round of golf in Spokane at Hangman Valley Golf Course. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.
What's the area like around Steptoe Battlefield State Park?
Steptoe Battlefield State Park is located in Rosalia. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
Where is the best place to stay near Steptoe Battlefield State Park?
Holiday Inn Express & Suites Cheney by IHG is one of the top choices for your stay based on our traveler data, and this hotel offers free breakfast and an indoor pool. You'll find it 21.5 mi (34.6 km) from Steptoe Battlefield State Park. Other good options around the area include Brewster Hall and Willow Springs Motel.
If I need to cancel the hotel reservation for my stay near Steptoe Battlefield State Park, will I receive a refund?
Yes, the majority of hotel reservations are refundable provided that you cancel prior to the hotel's cancellation deadline, which is usually within 24-48 hours of your check-in date. If you have a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to review the best deals available near Steptoe Battlefield State Park.
Where can I learn more about changing or cancelling my trip in the area near Steptoe Battlefield State Park?
To find more details about changing or cancelling your stay near Steptoe Battlefield State Park, click here.