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홀리데이 인 스티브니지, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 스티브니지, IHG 호텔
St Georges Way, Fire Station, Stevenage, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 429개 이용 후기 중 179개" "
평점 8 - 좋아요. 429개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 429개 이용 후기 중 56개" "
평점 4 - 별로예요. 429개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 429개 이용 후기 중 26개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

simon

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to train station, friendly staff most especially Sue of the restaurant/cafeteria.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Graham

2024년 2월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Torben

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Torben Hansen Denmark
I stay at the hotel four days and everything was just perfect. After job bay a beer in the bar and sit doing some e- mails etc. People working at the hotel very frindly , and later go down and eat dinner. Food very good and proff service.
2024년 1월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Kathryn

2024년 1월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

M

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

richard

2023년 12월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Simon

2023년 12월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

SONGMI

2023년 11월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Jessica

좋아요: 직원 및 서비스
별로예요: 청결 상태
It served its purpose for one night. Not the most comfortable, and the previous pccupants underwear was still in the drawer
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Madeleine

2023년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Alastair

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
No air con
Advertised with air con but set to hear so rooms uncomfortably hot. Otherwise good.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean. The rooms were a really good size for 2. Food and drink was a quite pricey but good quality and tasty. My only issue really was …and wasn’t parking. There are a select number of about 15 parking spots on site that are first-come-first-serve. But across a main dual carriageway road is a multi-storey that’s really cheap. So not a dealbreaker but not as convenient. And may suck a little during winter.
2023년 11월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Sallie

2023년 10월에 4박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Rui

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gifty

2023년 10월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Concert night out
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Olatunde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

JULIE

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Vitesh

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Jodi

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable
The clear/frosted doors to the bathroom I did not like. The fact that the website stated no cots available as well as an enquiry with staff prior to the trip meant we brought a cot with us yet then told on checking in this is an available service.. room was small IMO
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

chris

2023년 9월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Elaine

2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Jyoti

2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Julie

2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Gareth

좋아요: 직원 및 서비스
별로예요: 청결 상태
Entrance and area around was fine with a café and restaurant available till late, room service seemed to be offered. Reception and staff on duty were polite and welcoming in all areas. For the price rooms were little better than Premier Inn and bathroom was dirty in areas like walls and toilet had stains around the bowl
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

William

2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Jyoti

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

ian

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

katie

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

European

2023년 7월에 1박 숙박함

8/10 - 좋아요

Emily

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Kym

Harry Styles Weekender.
Arriving earlier than expected from Sunderland, the hotel reception team quickly provided us with options to pass the time, whilst working with housekeeping to have a room prepared, leave our luggage and park the car. Doesn’t sound like the extra mile, but after such a long journey, it was very comforting to have somebody take control and manage the situation. In the restaurant, the breakfast team provided excellent customer service, were friendly, polite and courteous, attending to our needs (even providing train timetables and advice on tickets) and of course an excellent breakfast.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Cherrelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would stay here again
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kevin

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Jesse

2023년 6월에 4박 숙박함

8/10 - 좋아요

Bola

2023년 6월에 1박 숙박함

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While the hotel can’t control external factors they’ve chosen their location, the dual carriageway main road the hotel sits on is the nicer than Stevenage town centre! Walking through it at night it’s literally full of rats from the dirt & debris. It’s all very concrete and oppressive, a place in urgent need of rejuvenation to match the quality of the hotel.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Friendly staff, clean and quality maintained rooms, great breakfasts
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Georgia

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
So upon arrival was good then the staff made remarks over my daughter so I phoned downstairs the fire alarm fell off I wasn’t told about early breakfast on the Sunday so missed this and got told I couldn’t have a refund had to pay £50 for a tab I wasn’t able to order nothing as a lady opens a tab twice with out my consent over all not happy and would like a refund wouldn’t recommend had staff constantly coming up !
2023년 5월에 3박 숙박함

8/10 - 좋아요

Andrew

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Keith

2023년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Emma

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!! I don’t normally enjoy Holiday Inn but this one was amazing . Great hotel great service
2023년 5월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 5월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

SHARON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 5월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Rajeev

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 5월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 - 너무 별로예요

Pete

2023년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 5월 18일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn STEVENAGE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Ed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hotel management 님, 2023년 5월 18일
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.