“I booked the room a month prior. THE NIGHT BEFORE our reservation, they messaged that my room was having "plumbing issues". I know it was obviously overbooked due to a Wedding being held on the premises. They gave us the absolute bottom tier replacement room on the 3rd floor. They DID reimburse. But this was supposed to be a special occasion in a LOVELY room. Instead it felt like a Saturday night at Motel 6. Truly, truly disappointed. Not going back.”