Stratford-upon-Avon City Centre, a neighborhood in Stratford-upon-Avon, is home to The Grosvenor Hotel. Newbold Comyn Country Park and Burton Dassett Country Park reflect the area's natural beauty and area attractions include Bancroft Gardens and Mary Arden's Farm. Avon Bank Gardens and Stratford Butterfly Farm are also worth visiting. Visit our Stratford-upon-Avon travel guide
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7 for children
A bar/lounge
Coffee and tea in common areas
Free daily manager's reception
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Sign language-capable staff
Visual alarms in hallways
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Desk chair
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 14.95 for adults and GBP 7 for children
Self parking fee: GBP 12.00 per night
Pet fee: GBP 25.00 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Frequently asked questions
Is The Grosvenor Hotel pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of GBP 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at The Grosvenor Hotel?
As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at The Grosvenor Hotel on Oct 4, 2026 start from ₩102,967, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 12.00 per night. Limited spots are available.
What time is check-in at The Grosvenor Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Grosvenor Hotel?
Check-out is at 11:00 AM.
Where is The Grosvenor Hotel located?
Located in Stratford-upon-Avon City Centre, this hotel is steps from Parish Church of St. Gregory the Great, Shakespeare Houses, and Mary Arden's Farm. Bancroft Gardens and The Gower Memorial are also within 5 minutes. Stratford-Upon-Avon Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Grosvenor Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
clean room and walking distance to the main markets and streets. Staff were polite and friendly where needed.
Special mention (I cannot remember her name!) but injured my foot and needed an extra pillow to elevate my foot, which wasn’t available, but the lady at reception was quick to suggest an alternative of using towels to help elevate my foot. 10/10 👍 would stay here again!
This hotel was booked at the last minute and what a good gind it was. Parking on site. Friendly staff to welcome you at reception. Great breakfast. Easy walk into the town center. The room was clean and tidy, with sufficient tea and coffee.
I have only given it 4 out of 5 rather than 5 for the following reasons. No bedside/reading lights, and also no ability to turn the main lights out from your bed. It may have been just our room, but there shower was rather lacking a bit of pressure.
Despite all of this, if I was visiting Stratford-upon-Avon again I would consider booking this hotel again
Stayed 3 nights in Sep 2026
Verified review
4/10 Poor
Lawrence
Jul 30, 2026
Liked: Cleanliness, staff & service
While the staff were friendly and did help me book an early check-in since I wasn't spending the night but only staying about 6 hours,the room itself was so hot.
No fan, or AC!!
A 4-star hotel with such morbid room conditions is a shame!
I stayed in the hotel 1 night, the hotel itself is big and well maintained, the staff are helpful and courteous.
Beds aren't very comfortable( maybe because it was the separate pull out single bed). For a room where there is booking for 3 people if you put only 2 cups , 2 glasses and 2 tea bags it doesn't give a great impression on your customer.
Parking charges- 12 pounds for 24 hours also stings a bit
The best thing is the location right next to the high street and the river.
Great place to stay, easy and accessible to the main centre of town for shopping and food. Helpful friendly staff.
Rooms were a good size when travelling with a teenager.
There was no hair dryer, no bedside lamps the bathroom mouldy, we were moved better room but still needed a damn good clean! Paint on headboard, dusty lights etc. dated and dirty! Would not go again ever! They also used to house illegal migrabts maybe that’s why the place is a dump! Parking £12 for 24rs!
Stayed 2 nights in Sep 2026
Verified review
6/10 Okay
Norma
Aug 30, 2026
Disliked: Property conditions & facilities
Clearly seen better days, in the middle of a refurbishment. Carpets threadbare and no paintings or decor. Decent night of sleep. Also didnt like £12 for parking when could have been told that there is LOADs of free parking in streets around.
It was an overall okay experience, but they don’t reply to their emails. They don’t reply to their Expedia messages as well. I find it weird. Also, the drawer we had in our room had crumbs from another guest.
Staff very friendly but unfortunately not enough to make us ever want to stay again. Room was filthy and had to ask it to be hoovered when checked in. Smelt really funny, hair in the bathroom so doubt it had been cleaned at all! Then they charged me 25 pound cleaning fee for the dog. The dog was cleaner than the room to start with! Overall appalling experience
This hotel has recently reopened after a long closure and, as a result, is suffering a few teething problems. However, the staff are wonderful. They were helpful whenever we requested anything, extremely welcoming and very friendly.
The teething issues meant we had to request a few things for our room such as bins!
However, this would not put us off staying again. And the fact that the staff were trying so hard to please guests is a huge point in its favour.
Awful. Aircon didn’t work and the window only opened a crack. Was reported but just got a stock response and no follow up. Beds were awful, sheets dirty, cleaners just basically half-straightened the sheets and stepped over the dirty towels leaving them. Furniture was broken, torn, cracked. No water pressure so a trickle of a shower, huddled behind a dirty shower curtain.
An awful hotel.
N:A to pets. Shops nearby
The room was clean but it needs a very big refurb-the bathroom was dreadful in all areas. The room carpet had stains and burns, the light fittings were hanging out of their sockets. Wall sockets were fitted uneven. The tv remote back casing was missing. There was no bin. The curtains need to be blackout as the outside light shone through. There was a squashed bug on the ceiling. The pillows had no filling.
The hotel was not ready for guests. More of a ‘work in progress’. The rooms were under furnished, for example, no lamps by the bed. No hair dryer etc. the bathrooms were old and stained and we had to climb in and out of a bath to use the shower.
I had rung the hotel in advance to say my 89 year old mother needed a room without mounting stairs and they gave her a room where she had to climb in the bath! We should have been warned that it was under new management and wasn’t completely ready for guests.
The pictures of the rooms online made it look like a luxury hotel and the price per room also suggested luxury.
It was definitely not worth the high price I was charged.
I feel very disappointed. The staff were very nice but were unable to reallocate my mum to a room with a walk-in shower.
Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
Very walkable to the town center, but is in a relatively quite location.
Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok
We did make a mistake in putting our 2 kids on the booking of a family room, but man on reception was very accommodating to us and solved our issue v quickly, which we hugely appreciated
Very quick stay at this hotel as we were visiting the theatre. Beds big and comfy, up to date tv kettle and mugs and shower gell /soap included Rooms nicely decorated and spacious for the money. Its an older hotel so has a few knocks and scratches. The ground floor recently renovated with smart decor chairs tables etc. We didn't eat so can't comment on food but believe that it was continental only. Great location for the town and reasonable prices.
The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!
The Grosvenor Hotel now is back to where they used to be whence the were Best Western.
It has been tastefully refurbished with some nice touches.
Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time.
Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.