โResponsive service. Could have provided decaffeinated coffee. (I know that most think why bother, but I enjoy flavor.)
Great walkable location. Need to be able to climb two full flights of stairs.
A unique experience in a converted school. Cool vibe in the arts district.โ
โI booked rooms with breakfast included.
However, we needed to ask for breakfast coupons each day.
What was even more outrageous was that at the end of my stay, I was charged for a 'service' fee for each breakfast. The funny part is that the service fee was different for each day.
I was told that the hotel staff would notify the hotel manager and give me an e-mail but I never received an e-mail from the hotel.โ
โFound a cockroach on the wall, I tried to kill it but it escaped to the ventilation fan on the wall. I think this is where it came from. I am sure there are many in other rooms, too.
No venting in the room.
I found lots of blue and green molds on the washroom ventilation fan. Such shame that i had to take a shower right below it..... โ
โYou can tell a bit of TLC went into remodeling this hotel. Itโs very clean and has more amenities than you need including a fully stocked snack bar and fridge. The room and bed are very comfortable. Thereโs also strong water pressure in the large handicap/elderly accessible shower. Across the street is Whole Foods and the highways are super close for fast transportation. Iโd stay here again.โ
โThe best hotel in the area. In my experience, probably the best in upstate New York. Beautiful surroundings, walking distance to Starbucks and many restaurants. 15 min drive to downtown. Gourmet breakfast prepared by chef every morning was fantastic. Stayed 10 days for the business trip and it was just perfect for me. I will definitely go back. Don't need to hesitate.โ
โGreat property. Lobby, elevators , rooms and bathrooms were super clean. A/c worked very well, black out curtains were awesome and all in all a great stay . The breakfast was ok not great but coffee was fresh and staff great โ