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퀄리티 인 서머빌 - 찰스턴 여행 후기

2.5 out of 5
퀄리티 인 서머빌 - 찰스턴
1015 Jockey Court, Summerville, SC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 665개 이용 후기 중 285개" "
평점 8 - 좋아요. 665개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 665개 이용 후기 중 85개" "
평점 4 - 별로예요. 665개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 665개 이용 후기 중 29개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Brittany 님, Bradenton

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The location was great. We checked in late and was seen right away, received our keys very quick with no issues. However in room 229 my bathroom wasn't clean. Luckily I packed my own cleaning products because there was long black hair allover the toilet, old ramen crumbs on the sink and then the shower didn't shut off meaning there wasn't an option to run water in the tub if I wanted. Once the water was turned on it was shower only and the head needs changing because one setting has water spraying out and on to the floor. Otherwise its a nice hotel, and if you have walking problems ask to stay on the 1st floor because there's no elevator, and the stairs aren't level you're going to feel like you're falling going and coming.
2024년 4월에 2박 숙박함
답변 제공: Assistant Manager 님, 2024년 4월 29일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

8/10 - 좋아요

Heather

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Marlo 님, District Heights

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 29일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

4/10 - 별로예요

Rebecca

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of the room was clean, except the tub. The bottom of the tub was covered in a layer scum and hair. It did not appear to have been cleaned in some time. The toilet also would not flush properly.
2024년 4월에 1박 숙박함
답변 제공: Assistant Manager 님, 2024년 4월 28일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

David 님, LAURENS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: MANAGER 님, 2024년 4월 26일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Melissa

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell of smoke in my room was extremely strong. I didn't check in until very late or else would have asked for a room change.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

George

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location. Staff was friendly and helpful
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

2/10 - 너무 별로예요

Bruno

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Does not look like it was cleaned in a long time. Carpets are covered in stains. I woke up in the middle of the night with a cockroach on the bed. Not worth the money by a long shot.
2024년 4월에 1박 숙박함
답변 제공: Assistant Manager 님, 2024년 4월 15일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

6/10 - 괜찮아요

Nishantha

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Front desk checking person failed to greeting. He talked only one word 'alright ' He needs some training. Check out person is good.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

4/10 - 별로예요

Graham

가족 여행
별로예요: 청결 상태
Sheets had hairs on them. There was a wad of hair on the carpet. Then we found a pube on the other beds' sheets.
2024년 4월에 1박 숙박함
답변 제공: ASSISTANT MANAGER 님, 2024년 4월 12일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

8/10 - 좋아요

Megan

연인과의 여행
좋아요: 직원 및 서비스
The room needs some work and better job at cleaning the rooms
2024년 4월에 1박 숙박함
답변 제공: MANAGER 님, 2024년 4월 10일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

10/10 - 훌륭해요

Crystal

2024년 4월에 1박 숙박함
답변 제공: MANAGER 님, 2024년 4월 5일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

6/10 - 괜찮아요

SA

Average
2024년 3월에 2박 숙박함
답변 제공: MANAGER 님, 2024년 4월 5일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

2/10 - 너무 별로예요

Carrie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stained carpet, fridge and toilet didn’t work. Staff were rude, especially manager. Breakfast was yogurt and rotten apples. Terrible, terrible. Don’t waste your money.
2024년 3월에 2박 숙박함
답변 제공: Assistant Manager 님, 2024년 4월 1일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

8/10 - 좋아요

Dave

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was quiet and the beds were comfortable. The general appearance of the interior of the lobby, halls and room was shabby. Carpet was old with many wear spots and stains. The shower in our room had mold in every crevice and there were 6 large cracks in the shower walls. The cracks had been repaired but the repairs were obvious and not done well. The continental breakfast was lacking. Patron made waffles and microwave biscuits were the only hot items. Cold cereal, mush and yogurt were the remainder of the choices. The juice machine had four choices but only two worked and the orange juice ran out rapidly. I would not stay there again.
2024년 3월에 2박 숙박함
답변 제공: Assistant Manager 님, 2024년 4월 1일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

10/10 - 훌륭해요

Oanh 님, san antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place and convenient location
2024년 3월에 6박 숙박함
답변 제공: MANAGER 님, 2024년 3월 25일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient to places we wanted to go. Clean. Friendly staff. Breakfast had basic needs but not as many choices as some places.
2024년 3월에 1박 숙박함
답변 제공: MANAGER 님, 2024년 3월 25일
. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

richard

2024년 3월에 2박 숙박함
답변 제공: MANAGER 님, 2024년 4월 13일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

8/10 - 좋아요

Danielle

가족 여행
2024년 1월에 1박 숙박함
답변 제공: MANAGER 님, 2024년 1월 25일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: MANAGER 님, 2024년 1월 25일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 21일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 21일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2024년 1월 12일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2024년 1월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2024년 1월 12일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware, Bedbugs and filth!
Beware, Bedbugs and filth! We stayed at this hotel on January 4th 2024. We booked this online as it had good reviews, we live hours away from this area. I cannot see how anyone could rate this hotel anything other than HORRIBLE! Upon arriving in the room, we found it appearing mostly clean, but a bit dingy. The bathroom mirror was loose, neither of the stoppers in either sink function, and the bathroom sink had a clog. That was what was apparent immediately, however the horrors that followed were much worse. We went to bed, my wife and I on one bed, and our special needs (Autism) son on the other bed. The next morning, we checked out then a couple hours later noticed red dots on our son’s neck, upon further investigation, he had them all over his entire body. These were bites from bed bugs. Evidently the mattress has not been changed like they are supposed to and was completely infested. Our son cannot communicate with us to tell us, we had to find this out on our own. We called the hotel, and they were aggressive and extremely rude, using profanity, and not taking any responsibility for the condition of their hotel. We stated that the hotel was ghetto, they responded with “well you stayed here, what does that say about you? This was one of the worst experiences we have ever encountered, and the way they responded to our complaints was extremely unprofessional and completely ridiculous. Do not stay at this hotel, ignore any good reviews
2024년 1월에 1박 숙박함
답변 제공: ASSISTANT MANAGER 님, 2024년 1월 12일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2024년 1월 12일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just a short stay for the holiday. Could use some handrails in the bathroom. Alarm clocks & a tv guide. Overall it was nice.
2023년 12월에 2박 숙박함
답변 제공: Assistant Manager 님, 2023년 12월 28일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Evelyn

가족 여행
The staff was great
2023년 12월에 2박 숙박함
답변 제공: Assistant Manager 님, 2023년 12월 28일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

4/10 - 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not so great, will stay elsewhere next time
Check in was very unfriendly. We arrived at 1:20 and were laughed at by women at the front desk who didn’t look or check her computer to see if anything was available early. In a nasty tone, again without looking up, told us that check in was 3:00. The hotel was empty!! We were given a wheelchair room but didn’t ask for it. The bathroom tub was very worn and old. Breakfast wasn’t worth the time!!!
2023년 12월에 2박 숙박함
답변 제공: Assistant Manager 님, 2023년 12월 26일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff and clean
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

sharon

2023년 11월에 2박 숙박함
답변 제공: Assistant Manager 님, 2023년 12월 11일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Shannon

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very nice.
2023년 11월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2023년 11월 30일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Fernando

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wast all good Jus one thing wast not clean on the walls need clean the dust
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. The room was very clean and comfortable. The water pressure was extremely strong. Breakfast could have a little more option but stu decent.
2023년 11월에 1박 숙박함
답변 제공: Assistant Manager 님, 2023년 11월 20일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

2/10 - 너무 별로예요

Paul

2023년 11월에 1박 숙박함
답변 제공: Assistant Manager 님, 2023년 11월 14일
Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.

6/10 - 괜찮아요

Ron

좋아요: 청결 상태, 직원 및 서비스
Water pressure was too hard and shower had multiple cracks. All else was not bad
2023년 11월에 2박 숙박함
답변 제공: Assistant Manager 님, 2023년 11월 8일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

8/10 - 좋아요

Leonel Alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice
2023년 10월에 13박 숙박함
답변 제공: Assistant Manager 님, 2023년 11월 8일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Michael J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for dinning and shopping.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

8/10 - 좋아요

Rufus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
two floors i was on the second floor, stairs were good for my health.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 8일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Carol

2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 8일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 2일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Collette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
overall it weas a great stay
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 2일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

2/10 - 너무 별로예요

Fe

별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 2일
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Bea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The bed was very old, uncomfortable, and itchy. The AC unit squealed to a stop every time it cycled off.
2023년 9월에 6박 숙박함
답변 제공: Manager 님, 2023년 10월 2일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

6/10 - 괜찮아요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 12일
Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.

6/10 - 괜찮아요

Annie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The walls were covered with dust, the comforter on the bed smelled like mildew and was not warm at all. The shower head just violently spit water to the back of the tub which splattered all over the floor. The floor was tile so it was slippery. Great location, Friendly staff. Hotel was in a great location. Just needs to work on cleaniness of the rooms and revamp the bedding.
2023년 9월에 1박 숙박함
답변 제공: Assistant Manager 님, 2023년 9월 11일
Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very pleasant an friendly are rooms were very nice the showers in are rooms were great .
2023년 8월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.