외관

윈덤 가든 서머빌 여행 후기

3 out of 5
윈덤 가든 서머빌
120 Holiday Drive, Summerville, SC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 998개 이용 후기 중 318개" "
평점 8 - 좋아요. 998개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 998개 이용 후기 중 182개" "
평점 4 - 별로예요. 998개 이용 후기 중 133개" "
평점 2 - 너무 별로예요. 998개 이용 후기 중 93개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

April

연인과의 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
They attempted to double charge me. The air conditioning has water around it.. it seem clean but i did not like the area
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

JULIE

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With Wyndham’s name tied to the property, you would think it was clean and decent. Nope, do not let the lobby fool you. The rooms are old and renovations were poorly done. You can tell majority of the $2 million dollars were spent on the lobby area. The plastic wall panels are stapled and peeling. Every corner of the hotel is dirty. The A/C unit for the hallway was out so it was blazing hot. The A/C in the room was barely holding on. You can tell how many times the doors and walls have been painted. Its like a section 8/project type dwelling. The toilet seats were yellow and peeling… never in my 4 decades of life have I ever seen this. There is breakfast but don’t think its a self serve, they will serve you. It is hot but its not delicious- go to ihop. The motels on each side is janky. I will never stay at another Wyndham property. They have lost my business for life. My suggestion: spend that extra few bucks for a quality room.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 27일
Ms JulieThank you for providing us your feedback, We are apologize for the unsatisfactory stay. We are in process of renovating the room this winter, also we are taking necessary action to avoid unpleasant experience. Again we apologize for the unsatisfactory stay. Thank you

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un buen lugar para hospedarse
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Johnny, Thank you for choosing Wyndham Garden Summerville for your recent visit and for sharing your experience with fellow travelers. We are pleased that you had an excellent stay and enjoyed your time with us. We hope to have the pleasure of accommodating you again soon.DJ GajjarGeneral Manager

6/10 - 괜찮아요

Troubleman

The property was decently maintained
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Guest, Thank you for choosing us and for your feedback. We are glad that you liked some aspects of your stay. However, we regret any issues you had during your time with us. We appreciate your comments and hope to have another opportunity to welcome you back soon.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Troubleman

I liked just about everything. I didn't like the fact that the employees were hispanic and didn't speak english and one employee yelled at me for not being able to speak spanish
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 25일
Dear Guest, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience. While we are glad that you had an overall satisfactory stay, we hope you will accept our deepest apologies for the level of service you received from one of our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.DJ GajjarGeneral Manager

6/10 - 괜찮아요

Greg

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Front desk was very nice. Property is rather old and hallways were drab and the trash can in hallway was really dirty. Hotels on either side are really run down and makes it seem a little unsafe. Room is ok. It’s clean. Bathroom needs updated.
2024년 5월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Greg, Thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.DJ Gajjar,General Manager

10/10 - 훌륭해요

Mia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my husband loved it.
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 5월 21일
Dear Mia, Thank you for choosing Wyndham Garden Summerville for your recent stay. We are pleased that you and your husband enjoyed your time with us. We look forward to having the pleasure of accommodating you again soon.DJ Gajjar,General Manager

6/10 - 괜찮아요

Christopher

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Christopher, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.DJ Gajjar,General Manager

10/10 - 훌륭해요

Gaylord

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant, clean. Convenient
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 17일
Dear Gaylord, Thank you for staying at Wyndham Garden Summerville and for your kind feedback. We are thrilled you enjoyed your stay and were pleased with our location and spotless accommodations. We appreciate your business and look forward to seeing you again soon. DJ Gajjar,General Manager

8/10 - 좋아요

Rickey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Needs to be updated
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Rickey, We appreciate you being our guest at Wyndham Garden Summerville and for sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you for your business, and it would be our pleasure to welcome you back soon.DJ Gajjar,General Manager

6/10 - 괜찮아요

Vivian

출장 여행
별로예요: 숙박 시설 상태 및 시설
Room needs major updates.and renovation. Worn furniture, cracked bathroom ceiling, lumpy mattress.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Vivian, Thank you for choosing us for your recent visit. We agree with you that our hotel needs updating, and we would like to share that we are in the process of finalizing the details of our upcoming revitalization project. In the meantime, we will continue to do an excellent job of keeping our accommodations clean and fresh for all our guests. We hope that next time you stay with us, you will see our progress towards a modern, new look which we think you will love.DJ Gajjar,General Manager

2/10 - 너무 별로예요

linda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were holes in the walls. The room and entire interior areas were filthy. The one positive was the lady who served us breakfast. She was very courteous and attentive. We did not get her name but she was a black lady from Manhattan. She deserves a 5 star rating.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Linda, Thank you for choosing to stay at our hotel, and we hope you will accept our apologies for not meeting your expectations. We make every effort to provide clean, comfortable accommodations and excellent service, so we are sorry to hear about the inconvenience caused due to the lack of cleanliness and maintenance you experienced during your stay. These comments will be looked into appropriately to make sure necessary improvements are made promptly so we are well-poised to serve you in the future. On a positive note, it is good to know you were particularly pleased with one of our associates while you were here. We hope you will consider giving us another chance to provide you with the stay you should always expect from us.DJ Gajjar,General Manager

8/10 - 좋아요

Meka

2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 27일
Dear Meka, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Wyndham Garden Summerville. We look forward to welcoming you back on your next visit!DJ Gajjar,General Manager

4/10 - 별로예요

Samantha

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms are dirty, no streaming on TVs, no bath tub plug
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 4일
Dear Samantha, Thank you for taking the time to review your stay with us. We are extremely sorry for the cleanliness and maintenance issues you had in your room. We will share your concerns with the appropriate departments to ensure these issues are resolved. We also apologize for the inconvenience you had with the bathtub, and we will address your comments appropriately. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality you deserve.DJ GajjarGeneral Manager

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms need updates. Cracks in ceilings tissue holder rusted and nasty looking. Floor looked dirty and all drink vending machines were out of order. Liked the breakfast
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 4일
Dear Dana, Thank you for being our guest and for choosing us during your visit to Summerville. We appreciate your high rating and that you enjoyed the breakfast we served. However, we sincerely apologize for disappointing you with the cleanliness and maintenance issues to your room and the inconvenience this caused you. We will share your comments with the appropriate teams to ensure corrective measures are taken. Please come back and see us at Wyndham Garden Summerville any time your travels bring you to our area.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Karen

2024년 4월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 5월 19일
Dear Karen, It is wonderful to know you enjoyed everything about your time at Wyndham Garden Summerville and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Aliyah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very quiet and convenient location
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Aliyah, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing Wyndham Garden Summerville, and we look forward to your next stay.DJ GajjarGeneral Manager

6/10 - 괜찮아요

Gustavo

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower temperature was just cold or hot nothing in between, AC vents filthy
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Gustavo, We appreciate you taking the time to review your recent stay at our hotel. We hope you will accept our apologies for the issues you had with the air unit in your room and for the inconvenience caused. Our engineering team is looking into the concern raised and will address them immediately. We understand the frustration and appreciate your patience in these matters. We hope you will stay with us again on your next trip to the area so that we can provide a much better experience.DJ GajjarGeneral Manager

2/10 - 너무 별로예요

Vivian 님, Jackson

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super rude and rooms was super dirty dont use them i have pictures to prove how dirty the bathroom was super dirty and u only get 2 towels and if u ask for clean ones they say we give out new ones every 3 days so if towels are used best hang it or ur wont have towels dry for evening i was very unhappy with their service especially staff so so so nasty rude to the guest i even got cursed out by an employee i was so nervous i had to get my family i got super scared !!!'
2024년 4월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 4월 29일
Dear Vivian, Thank you for providing a review of your experience at our hotel. We sincerely apologize for disappointing you with the cleanliness issues in your room and the inconvenience this caused you. We will share your comments with the appropriate teams to ensure corrective measures are taken. We are also sorry for the unpleasant interaction you had with some of our housekeeping associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.DJ GajjarGeneral Manager

8/10 - 좋아요

Marjorie 님, Roanoke

2024년 4월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 5월 18일
Dear Marjorie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Wyndham Garden Summerville, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Nona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time using the pre check-in online. But it will not be my last. I walked in the door she checked the paperwork gave me my key and I was on my way. That was the easiest check-in I have ever done. This was my second time staying at the property, I like it.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 27일
Dear Nona, We truly appreciate your feedback regarding our check-in service. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We are here to ensure every guest's stay is exceptional, and we hope to have the opportunity to welcome you back to Wyndham Garden Summerville soon!DJ GajjarGeneral Manager

10/10 - 훌륭해요

Brianna

2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Brianna, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Wyndham Garden Summerville; we hope to see you again soon. DJ Gajjar,General Manager

4/10 - 별로예요

Dallas 님, Greenville

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very run down property. The front desk area is very nice but our room was terrible. The ceiling in the room was pealing the floor was dirty, the bathroom had mold around the shower and a 2” gap around the toilet. I would never stay here again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Dallas, Thank you for staying with us and sharing your feedback. We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will address this with appropriate individuals to improve our guest experience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.DJ Gajjar,General Manager

8/10 - 좋아요

Christopher

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing was the shower head kept sliding down on the adjustable slide other than that everything was fine
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Christopher, Thank you for sharing your feedback regarding your recent stay at Wyndham Garden Summerville. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.DJ Gajjar,General Manager

10/10 - 훌륭해요

Amy

가족 여행
Great stay
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Amy, Thank you for choosing Wyndham Garden Summerville and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.DJ Gajjar,General Manager

6/10 - 괜찮아요

Connie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing, the room had water damaged. That was the second room I was assigned. Both rooms shower head were coming out the wall. I will never stay there again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Connie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the maintenance issues in your rooms. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust on a future visit.DJ Gajjar,General Manager

10/10 - 훌륭해요

Chantly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Chantly, Thank you for choosing Wyndham Garden Summerville and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.DJ Gajjar,General Manager

6/10 - 괜찮아요

Michael S.

Rooms need renovation very outdated
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Michael, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back in the future.DJ GajjarGeneral Manager

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Property was dirty and had a lot of noise in the hallway.
2024년 4월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 6일
Dear William, Thank you for your kind rating of Wyndham Garden Summerville. We are glad you enjoyed your overall visit. However, please accept our apologies for the cleanliness issues you encountered; we have shared your concerns with the appropriate individuals to be more efficient going ahead. We are also sorry that your sleep was disrupted by noise due to external factors. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to the area.DJ Gajjar,General Manager

8/10 - 좋아요

Craig

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fine. The front desk was exceptional and the breakfast staff was super exceptional!
2024년 2월에 8박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Craig, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that you had a perfect stay and that our well-kept property met your expectations. It is also good to see that our front desk staff and breakfast attendants helped to make your visit more memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we look forward to seeing you again soon.DJ GajjarGeneral Manager

10/10 - 훌륭해요

MELVIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good stay
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Melvin, Thank you for staying at Wyndham Garden Summerville. We enjoyed your kind comments about our thoughtful service and excellent accommodations. Thank you once more for sharing your review with fellow travelers, and we look forward to seeing you again soon.DJ GajjarGeneral Manager

4/10 - 별로예요

Stanley 님, Findlay

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Stanley, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.DJ GajjarGeneral Manager

4/10 - 별로예요

Daniel

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needed up keep and cleaner.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Daniel, Thank you for being our guest and for the feedback. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our property, as this is an essential priority. We will address your comments with our housekeeping associates to ensure this is not repeated. We understand your frustration and are grateful for your patience in this matter. Your valuable feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding guest service. DJ GajjarGeneral Manager

8/10 - 좋아요

helen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mrs Yvonne served us breakfast each morning . She really made my day, I relaxed; the bed was Comfortable and warm duvet. I enjoyed my stay.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Helen, Thank you for taking the time to post a review. We are glad you had a pleasant experience and that our well-kept accommodation provided you with the comforts which you expected from us. It is also great to see that the hospitality provided by Yvonne made for a memorable experience. It will be a pleasure to share your compliments with her. Thank you again; we look forward to welcoming you back at Wyndham Garden Summerville.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Berny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 13일
Dear Berny, On behalf of our team at Wyndham Garden Summerville, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was excellent.
2024년 2월에 2박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 3일
Dear Lee, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we hope to see you again soon.DJ GajjarGeneral Manager

2/10 - 너무 별로예요

Juan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed unstable and smelled like cigarettes, smoke in the halls, food is terrible, staff not welcoming at all, took 10 min just to say hi and look at us. One of the worst experiences in any hotel we’ve been.
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 2일
Dear Juan, We are genuinely sorry for not delivering the exceptional stay you deserve. We are devoted to giving each guest a memorable stay, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced. We would like to regain your trust and hope you will give us another chance in the future.DJ Gajjar,General Manager

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Die mittarbeiter wahren sehr freundlich. Bin abens spät gekommen und morgen schon früh wieder gegangen
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Sara, We are pleased you chose the Wyndham Garden Summerville for your recent visit. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests recognize their efforts. Thank you again for staying with us, and we hope to welcome you back to Summerville very soon.DJ Gajjar,General Manager

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Frank, Thank you for the outstanding rating. We are thrilled we met your expectations for a fantastic stay at Wyndham Garden Summerville. We hope to have the pleasure of doing so again on your next visit to the area.DJ Gajjar,General Manager

10/10 - 훌륭해요

Janyshka

2024년 2월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 3월 22일
Dear Janyshka, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Wyndham Garden Summerville.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Patricia, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Wyndham Garden Summerville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.DJ Gajjar,General Manager

6/10 - 괜찮아요

Autumn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The shower was dirty like someone had forgotten to clean it. The floors were wood and had stuff all over them when we got there. Things kept sticking to our feet. The blankets are extremely thin and our bed frame was dirty and looked very outdated. The elevator floors were also disgusting like they hadn’t been mopped in forever.
2024년 2월에 3박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 2월 21일
Dear Autumn, Thank you for posting a review of your stay. We regret not meeting all of our expectations and are sorry we overlooked some areas regarding our housekeeping. We will be more diligent in our efforts to provide the clean, comfortable accommodations you should always expect from us. We appreciate your valuable feedback and look forward to your next visit.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Natori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Natori, Thank you for staying at Wyndham Garden Summerville and for your excellent rating. We are delighted your time was so great, as we always strive for excellence. We appreciate you for sharing your review with fellow travelers, and we hope you will revisit us soon.DJ Gajjar,General Manager

6/10 - 괜찮아요

Robyn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Reviews are misleading
First off, front desk is unmanned. Waited almost 10 minutes to check in, we could hear them talking on phone. First night we were locked out of room due to key not working, waited another 10 minutes for someone to acknowledge us to correct issue. Checking out, nobody around. Parts of hotel looked remodeled ie. Conference rooms but 5th floor has wallpaper pealing from walls near elevator. It was quiet and hot water is decent after it warms up but we probably won't stay here again.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Robyn, Thank you for being our guest and sharing your experience. Although we are glad you liked some aspects of your stay, we apologize for the inconvenience caused due to the key card and the wait time issues you encountered from our front desk associates. We have shared your comments with the appropriate team to ensure this is not repeated. We are also happy to know what will enhance your visit with us. We are grateful for your patience and hope you will change your mind and give us another chance to serve you better the next time you visit the area.DJ Gajjar,General Manager

10/10 - 훌륭해요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay at this property often because we have family in the area. We've always been happy with everything and would highly recommend this hotel. Nice little eatery and bar in the lobby and a good, hot breakfast.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Sarah, Thank you for making Wyndham Garden Summerville your home away from home. We are pleased to know that you thoroughly enjoyed your stay and loved the lobby and the delicious hot breakfast we served. We appreciate your recommendation to future guests, and we look forward to your next stay and until then, wish you safe travels.DJ Gajjar,General Manager

2/10 - 너무 별로예요

Jared

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was very stretchy the hotel was very unclean. I am very disappointed the picture are very deceiving. Not worth the money I paid for. You live and learn
2024년 1월에 1박 숙박함
답변 제공: DJ Gajjar General Manager 님, 2024년 1월 31일
Dear Jared, Thank you for choosing us for your visit to the city. We regret your disappointment with our property. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. We hope you will allow us an opportunity to restore your confidence in us and provide you with the exceptional stay you deserve.DJ GajjarGeneral Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service is terrific,room was clean
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Daniel, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless accommodations and that our devoted associates took excellent care of you. We hope to have the pleasure of serving you again soon.DJ Gajjar,General Manager

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice bar with food options. Clean hotel with accommodating staff.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Paul, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless property along with the time spent at our on-site restaurant and bar and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.DJ Gajjar,General Manager

4/10 - 별로예요

Gabriela

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Premises were outdated and dirty. Would not stay here again
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Gabriela, Thank you for taking the time to evaluate your stay. We apologize for not meeting your expectations regarding the cleanliness issues and the disappointment you had with the overall look and feel of the property. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.DJ Gajjar,General Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean. Easy check in. No issues. I have stayed here 3 times in the last month and would recommend.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 17일
Dear Michael, Thank you for choosing to stay with us again. We are pleased you had an excellent stay at Wyndham Garden Summerville. We appreciate you mentioning our fresh and clean accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again very soon. We are grateful to you for recommending us to future guests.DJ GajjarGeneral Manager