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서머 모터 인 여행 후기

2 out of 5
서머 모터 인
15506 Main St E, Sumner, WA

이용 후기

6.4
평점 10 - 훌륭해요. 253개 이용 후기 중 38개" "
평점 8 - 좋아요. 253개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 253개 이용 후기 중 64개" "
평점 4 - 별로예요. 253개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 253개 이용 후기 중 38개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

tammy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I called front office saying my hot water wasnt working. Her response, im not sure what to do, try in a couple hours. I usually enjoy my stay here as i do often. But when i cant take a shower when id like makes it a problem.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Sorry for your experience at our motel. Front desk should of offered to reach owner or move you to another room.

8/10 - 좋아요

Miranda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t ask for too much for the price. We stayed a night when visiting family nearby so just picked the most economical option. The room was clean but super dated, staff was super nice. Walls were paper thin though so I kept waking up when people upstairs were walking around and when people are leaving in the morning (we were on the first floor). Something kept making noise at night as well, may be the water heater or the heater, again it’s just dated infrastructure. Water was warm and the heater worked well. It was a nice little spot if you want inexpensive options.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Thank you for your review.

8/10 - 좋아요

Aurelia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 2일
Thank you

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 2일
Thank you

10/10 - 훌륭해요

TIM

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Cheap,easy check in
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 4일
Thank you. We look forward to your next stay.

8/10 - 좋아요

Noreen

Was great for what we needed
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 11일
Thank you. Look forward to your next stay.

6/10 - 괜찮아요

Brian

단체 여행
좋아요: 직원 및 서비스
PROS **Front Desk catered to our check-in and room needs in a timely manner despite working by herself **Rooms are cleans **Got a 3 Queen Bed Room, something i don’t see often **Lots of dining area nearby within walking distance CONS **Rooms are starting to show their age particularly the washroom/ shower room
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 13일
Thank you for you review. We are in the process of remodeling and updating rooms.

4/10 - 별로예요

Robert

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this room and property was run down. The room had no closet or even a place to hang close. The bed was worn out. There were sketchy people hangin out around the room for hours after dark. For the price of $130, the room was not worth the cost. Would not stay here again.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 13일
Thank you for your review. We are in the process of remodeling the rooms. Hanging racks and hangers just came in, and being hung in all rooms. Not sure what sketchy people hanging around. We have camera all over property, and unless you have a room here, we have people leave property.

2/10 - 너무 별로예요

Takako

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 23일
Thank you

4/10 - 별로예요

Roxanne

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Fulltime occupants for most of what I saw.. a bit creepy.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 23일
We do have guests that extend their stay with our motel, like many motels for workers that come in to do work in the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room
The room was as clean and spacious. Renovated recently. Could use a couple of towel bars. There was no coffee. Wifi worked well except for first morning. Good restaurants nearby. Check in clerk was friendly and helpful. Clerk on second night was rude. Plenty of electrical outlets and light. Sink stopper needs to be reconnected. Bed pretty good. I would come back. Price reasonable.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 13일
The towels are located in the vanity area. Our coffee is located in the lobby for guests. All of our staff is professional and helpful with our guests. We are still in the process of updating to new vanities and other furniture for the rooms.

2/10 - 너무 별로예요

trinette

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Broken tile in the bathroom. The only way to shut the bathroom door was to lift the toilet seat because someone didn't measure right putting in the toilet. You have to push on the front door in order to use the dead bolt and when you leave you need to pull on the front door to have it close.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Management 님, 2023년 8월 13일
Thank you so much for your review. I will let the stay know.

8/10 - 좋아요

Brenda

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 2일
Thank you for your review. We look forward to your next stay with us.

8/10 - 좋아요

Stanley

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Our room had no place to hang clothes, but it was clean.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 2일
Thank you for your review. We have the rack to hang, but we are still waiting for the hangers to come in. Sorry for the inconvenience.

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and fairly quiet. Great location!
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 29일
Thank you for the review. We look forward to your next stay with us.

4/10 - 별로예요

sammie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wasn’t worth the money I paid, the flooring had big gaps between planks had a musty smell, poorly painted, not updated. The guests in the room above me were very noisy, bath towels were a joke, had trouble with the T.V.
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 19일
Thank you for your review. We will look into the issues.

8/10 - 좋아요

robert

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 23일
Thank you for the review. Have a wonderful day!

8/10 - 좋아요

George

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 13일
Thank you for your review. I will let the staff know.

6/10 - 괜찮아요

gary l 님, arlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lumpy bed.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 19일
Can you tell us what room you stayed in, so we can address the issues. Thank you

6/10 - 괜찮아요

J Ricardo

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 19일
Thank you for your review.

8/10 - 좋아요

Jeanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never had a room with 3 beds before. Area was quaint, quiet, clean. Only area for improvement I can think of is if 4 people are going to check in, please have more than 3 towels. Thank you.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 2일
Thank you for you comment. Have a wonderful day!!

6/10 - 괜찮아요

Kao

좋아요: 직원 및 서비스
Easy and simple in a up and coming area. It was convenient and for what I needed and it fit the bill.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 21일
Thank you

10/10 - 훌륭해요

Janeen

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoy the staff specially cheyenne neat girl
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 21일
Thank you

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 17일
Thank you for the review. What could we do different to improve your stay with us.

4/10 - 별로예요

Leon

출장 여행
Find a different hotel. Really.
Proverbial no tell motel. Only thing missing were the hourly rates. Check in was conducted by a very nice lady and I understand that she has no control over the overall condition of the property. The owner should be ashamed of the rate they charge for a stay. Could have done better with amenities for the same price. There was a woman "passed out" at the wheel of her vehicle in the parking lot when I left the property.
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 17일
Sorry, your experience was not good. We are working hard to update rooms for a better experience with us.

6/10 - 괜찮아요

Gary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Although the check in person went out of their way to change our room from the upper level to the lower to accommodate my wife’s disability, The condition of the room was disappointing. We found crumbs in one bed, the safety latch on the door was broken and did not work.
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 17일
Thank you. I will forward this review to my hiusekeeping stay. Sorry

8/10 - 좋아요

Clayton

가족 여행
좋아요: 직원 및 서비스
Rooms are old and there was no where to hang clothes. But the staff was awesome and friendly and helpful.
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 3일
Thank you. Yes, we ordered new clothes racks, but they are still on back order. Sorry for the inconvience.

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the front desk was very friendly. The area was quiet and my family felt safe. There were good places to dine that were within walking distance. My family and I will be back again.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 3일
Thank you. We look forward to your next stay with us.

2/10 - 너무 별로예요

Francisco

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 21일
Sorry you did not enjoy your stay. We would like to know what you were unsatified with at the motel. Thank you

4/10 - 별로예요

Sara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 2일
Thank you

2/10 - 너무 별로예요

Jeffrey

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Filthy. Broken security system on front door. Toilet had literal bugs on the seat, which was covered with a 'Sanitized for your Safety' strip. TV remote would not work, had to unplug the TV from the wall. Beds looked like the sheets had not been changed. We bought blankets and slept on top. Left before the 2nd full night of our stay. We'll never stay there again.
2023년 3월에 2박 숙박함
답변 제공: Management 님, 2023년 4월 1일
We would of gladly moved you to another room if you contacted the front desk of the issues with the room. We strip ALL BEDDING and TOWELS when cleaning our rooms, and would of checked and or replaced the remote in the room and had maintenance check TV and other issues.

4/10 - 별로예요

Padme

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Their card machine wasn’t working. The window curtain was broken. Bathroom door couldn’t close. Trash on the floor. “High speed internet” was no internet. Wouldn’t hold for a minute. Their internet tv had the same problem.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 1일
Sorry for your experience, when checking remarks, no mention was made you called front desk with your concerns, we would of gladly moved you to another room.The payment was a virtual card for your reservation, and we had credit card transaction on the day of your stay. We clean our rooms, and inspect them. We do have internet, we have 2 networks our guests can us.

10/10 - 훌륭해요

Jacob

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It’s okay for the price that is asked. The cleanliness could be better and maybe having towels for showers would be good.
2023년 1월에 1박 숙박함
답변 제공: Management 님, 2023년 2월 2일
Thank you for your review. The motel provides 2 bath towels, 2 hand towels, 2 wash and a bath mat that is in the vanity area.

10/10 - 훌륭해요

Sinisha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location, friendliness of the staff, it was clean, air condition unit worked well. Thank you for pleasant staying. See you again in the future.
2022년 12월에 1박 숙박함
답변 제공: Management 님, 2022년 12월 22일
Thank you for your review. Look forward to your next stay with us.

8/10 - 좋아요

Jonathan

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Milo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is nice
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 30일
Thank you. We look forward to your next stay with us.

10/10 - 훌륭해요

Milo

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seems legit so far
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 29일
*

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating. Room with spacious and clean parking was great and even though my car was full of my belongings I was in a safe place. Great experience. Highly recommend.
답변 제공: Management 님, 2022년 11월 8일
Thank you for your review. Look forward to your next stay with us.

10/10 - 훌륭해요

Toni

2022년 10월에 1박 숙박함
답변 제공: Cheri, General Manager 님, 2022년 10월 16일
Thank you. We look forward to your next stay !

2/10 - 너무 별로예요

Deena

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was run down and filthy. When you walk in the room the nasty smell is overwhelming. Would never stay there again.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was cheery & helped carry luggage to my room. Had a smooth, quick check-in. The room was clean, though it smelled very stale. Adequate & well-lite parking. Quick walk to mall for food & shopping; nice residential area to extend your walk.
2022년 8월에 2박 숙박함
답변 제공: Management 님, 2022년 8월 24일
Thank you for your review. Look forward to your next stay with us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Adequate for our stay
Room was clean, but not the best condition. Peeling paint and the front door was not properly hung so there were gaps at the top and bottom of the door..as much as an inch at the top of the door. The staff was helpful and friendly, location was perfect for our one night trip, the room air was surprisingly stuffy and humid.
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 17일
Hi, Thank you for your review. We are in the process of remodeling rooms. Summer time is always a busy time, so we have to do 1 room at a time until it slows back down

4/10 - 별로예요

STEPHANIE

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no coffee maker in the room, and the lobby (which did have a coffee maker) was closed until 9 am. There was hair in the bathroom and makeup on the pillows when I arrived. There was no "Do Not Disturb" sign for the door. Also, even though I was carrying a baby in a carrier and had to schlep all of his things to the room, they put me on the second floor. I didn't see an elevator.
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 12일
Sorry you were not happy with the room. After reviewing your reservation, you did not ask for a ground floor. Due to short staffing, we have the lobby open at 9:00am. Front desk never received call concerning issues with the room.

6/10 - 괜찮아요

Jill

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room smelled and the WiFi didn't work. When we asked to move there were no other rooms available, but no discount was offered. We called not long after we checked it, so they had plenty of time to address our concerns, but they just "explained" the smell, like I cared why it smelled. Paid WAY TOO MUCH for one night given the situation. Will never book there again.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Marty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 4일
Thank you

6/10 - 괜찮아요

paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Room was ok but there was no soap or shampoo in the room. I did use my own that I always bring just in case.Better than sleeping outside.
2022년 7월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 4일
We have Shampoo & Soap packets that are put in each room each time the room is cleaned. Housekeepers do stay over services, for any supplies etc needed. Thank you

8/10 - 좋아요

EVELYN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El lugar permite explorar a pie.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Todd

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함