선 픽스 그랜드 호텔 & 컨퍼런스 센터 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1018개 이용 후기 중 534개" "
평점 8 - 좋아요. 1018개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1018개 이용 후기 중 79개" "
평점 4 - 별로예요. 1018개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1018개 이용 후기 중 17개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

HONG JAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 좋았어요
호텔이 청결하고 매우 아늑했음. 수영장에서 본 경치가 좋았음. 하루만 머문것이 아쉬웠음. ㅁ

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay at this place with the outdoor hot tub is a great plus. Good for family with kids.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Yanshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Antonio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs were not friendly. I am not going to come back this hotel anymore

6/10 - 괜찮아요

Kaveh

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool and hot tub are very old and need a major renovation. Pool was very cold. Rooms were ok. Ice room was also very run down and needs renovation. Elevators are slow and need to be updated. Overall.... For the price, it's an old hotel and is due for renovation.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Boris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Would stay there again
2024년 3월에 3박 숙박함

8/10 - 좋아요

Valerie

가족 여행
Great for families
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location in Sun Peaks, the pool facing the ski hill was a plus. Very family oriented, we felt welcome.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sun peaks is one of the best places to be, friendly staff and nice facilities
2024년 3월에 1박 숙박함

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Slowest elevators ever.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always a peaceful and wonderful stay at the Grand. The staff was so accommodating when we arrived early and allowed us to get settled into our sun peaks getaway. Highly recommend!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ron

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear RonThank you for taking the time to share your comments from your stay with us. We truly appreciate your positive feedback and will share your comments with our team.Your feedback is valued and allows us to continually monitor and improve service standards and we appreciate the time you have taken to do so. We will work hard to make sure we can score 5/5 next time. We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Best Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Joon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fair
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear JoonThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We look forward to welcoming you back to Sun Peaks Grand in the future! Best Regards,Sun Peaks Grand Hotel & Conference Centre.

8/10 - 좋아요

Damien

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a really nice time staying here, great location, great staff, and would have rated it excellent but 2 of the lifts were not functioning for a couple of days with one of them not functioning the whole time we were there.
2024년 3월에 9박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear DamienThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We apologize for the inconvenience caused by the elevator being out of order for the duration of your stay. We understand the frustration this may have caused. Please know that we take your feedback seriously, and we will work diligently to address and rectify these issues to ensure a more comfortable stay for you and our future guests.We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments. Hope you will give us another chance to impress you.We look forward to welcoming you back to Sun Peaks Grand in the future! Warm regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location with heated outdoor pool and large dry sauna. Would definitely stay again!
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear George,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Warm Regards,Sun Peaks Grand & Conference Centre

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the convenience of this beautiful hotel.
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear Cathy,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

10/10 - 훌륭해요

Elena

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear Elena,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

8/10 - 좋아요

Amir Hossein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear Amir HosseinThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Best Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Tania

가족 여행
좋아요: 편의 시설/서비스
Second time staying here and the experience was great.
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 18일
Dear Tania,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Best Regards,Sun Peaks Grand & Conference Centre

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dear Barbara,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

8/10 - 좋아요

Waris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I had a great long-weekend stay at the Sun Peaks Grand for my skiing trip. The staff and service is excellent, and the location can't be beat. The amenities and the location of the hotel really maximizes your skiing experience: the ski storage, the proximity to the rental and service shop, and being steps away from almost everything you need at the resort really makes this the best trip we've ever had. My only complaint is that the resort seems quite dated. The water pressure in the shower is rather low, and at one point only one of the elevators is working, holding people up for really long time. The sleep quality was great though, and the staff and the convenience of the facilities more than makes up for the shortcomings.
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dear WarisThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.I would like to take this opportunity and apologize for the issues with the elevators. Unfortunately, mechanical issues may happen unexpectedly. However, we are happy that we were able to fix the issue within 24 hours. Also, we will take into consideration your feedback regarding the water pressure and the general condition of the public spaces. This information will be passed on to our senior management team for future improvements.We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Best regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Melanie

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice, comfortable and clean.
2024년 2월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dear ChristinaThank you for choosing to stay with Sun Peaks Grand and for taking the time to share your experience regarding your recent stay with us. We were delighted to read that you had a very enjoyable experience here at the hotel and in Sun Peaks. We do take pride in our service and spacious guestrooms, and we certainly do appreciate your acknowledgment of that. We do hope to welcome you back when you next have an opportunity to visit Sun Peaks.

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The Grand Hotel, is a pleasant hotel, and I enjoyed the pool and hot tub area the most for the views. The staff was very nice, and helpful, but the view from my room was meager at best, for the amount I paid I couldn’t be farther from the elevator. I also chose this hotel for the gym facilities, but was disappointed that a couple of the cardio equipment had out of order on them, and the water dispenser was empty, and there were no towels provided. I had to go back all the way to my room to use my room towels.
2024년 2월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dwar RobertThank you for taking the time to share your comments from your stay with us. We truly appreciate your feedback and will share your comments with our team.I would like to take this opportunity and apologize for the condition of the gym facilities. We will work hard to make sure we can score 5/5 next time.We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We look forward to welcoming you back to Sun Peaks Grand in the future! Best Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Ranjit

2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Susan

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dear SusanThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback as it help us in our efforts to offer each guest a unique resort experience. We will work hard to make sure we can score 5/5 next time.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 9일
Dear Philip,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay. The rooms were nicely decorated and clean. The staff were generally good and helpful.
2024년 2월에 4박 숙박함
답변 제공: Front Office 님, 2024년 2월 24일
Dear LoriThank you for choosing to stay with Sun Peaks Grand and for sharing your experience regarding your recent stay with us. We were delighted to read that you had a very enjoyable experience here at the hotel and in Sun Peaks. We do take pride in our service and spacious guestrooms, and we certainly do appreciate your acknowledgment of that. We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We do hope to welcome you back when you next have an opportunity to visit Sun Peaks. Hope you will give us another chance to impress you.Warm Regards,Sun Peaks Grand Hotel & Conference Centre

10/10 - 훌륭해요

Johanne

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded to a suite, which was a nice surprise!
2024년 2월에 1박 숙박함
답변 제공: Front Office 님, 2024년 2월 24일
Dear Johanne,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Best Regards,Sun Peaks Grand & Conference Centre

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was great as a skier:)
2024년 2월에 1박 숙박함
답변 제공: Front Office 님, 2024년 2월 24일
Dear Mr. McGuire,Thank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.Your feedback is valued and allows us to continually monitor and improve service standards and we appreciate the time you have taken to do so. We will work hard to make sure we can score 10/10 next time. Hope you will give us another chance to impress you.We hope you enjoyed Sun Peaks and the many activities that it has to offer.Warm Regards,Sun Peaks Grand Hotel & Conference Centre

8/10 - 좋아요

Angela

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Anzalene

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property with good amenities and helpful staff.
2024년 1월에 7박 숙박함
답변 제공: Front Office 님, 2024년 2월 10일
Dear Anzalene,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Hope you will give us another chance to impress you.Best regards,Sun Peaks Grand & Conference Centre

10/10 - 훌륭해요

Judean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 1월에 2박 숙박함
답변 제공: Front Office 님, 2024년 2월 3일
Dear JudeanThank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Warm regards,Sun Peaks Grand & Conference Centre

10/10 - 훌륭해요

Gemma

2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

Michael

2024년 1월에 1박 숙박함

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Front Office 님, 2024년 2월 3일
Dear RobThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Warm Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is perfectly situated on the hill for ski-in and ski-out access. It also offers the best breakfast on the hill.
2024년 1월에 2박 숙박함
답변 제공: Front Office 님, 2024년 1월 25일
Dear StevenThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We appreciate your feedback regarding our breakfast. We will pass this information on to our Food & Beverage Team. They were thrilled to read your wonderful comments.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Warm regards,Sun Peaks Grand Hotel & Conference Centre.

6/10 - 괜찮아요

Frederik

좋아요: 청결 상태
Property needs a refurb rooms and bathrooms old.
2024년 1월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 25일
Dear FrederikThank you for taking the time to provide us with your feedback from your recent stay at Sun Peaks Grand. By sharing your comments with us, you're helping us provide superior service to all of our guests. We’re sorry to hear that your room was not the memorable experience that we strive to give our guests. We use guest feedback to help us with our continuous improvement and will continue to look for ways to exceed expectations. We hope the rest of your stay with us was comfortable and that you enjoyed Sun Peaks and the many activities that it has to offer.Thank you again for your feedback and comments. We hope to have the opportunity to see you again should your travels bring you back to Sun Peaks.Best regards,Sun Peaks Grand Hotel & Conference Centre

8/10 - 좋아요

Connie

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly was great. location of my room was a long walk.
2024년 1월에 2박 숙박함
답변 제공: Front Office 님, 2024년 1월 25일
Dear ConnieThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We will take into consideration your feedback regarding room allocation. Please, let us know before arrival if you would like to close to the elevator on the specific floor.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Best regards,Sun Peaks Grand Hotel & Conference Centre.

8/10 - 좋아요

Taylor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 14일
Dear Taylor,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver a great experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Office 님, 2024년 1월 11일
Dear AshleyThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We look forward to welcoming you back to Sun Peaks Grand in the future! Warm Regards,Sun Peaks Grand Hotel & Conference Centre.

8/10 - 좋아요

Natalia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the ski village, SK8 in and out, close to shops and food, restaurant on site, great buffet breakfast, nice interior design, dog friendly. One thing that we would like to see changed- hotel needs to put microwaves to the 2d floor rooms as well, please. 3d floor had microwaves, 2d doesn't. It is very useful when people travel with families, kids, take left overs into the room, or just want to rewarm a day old pizza for kids.
2024년 1월에 5박 숙박함
답변 제공: Front Office 님, 2024년 1월 14일
Dear NataliaThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We will take into consideration your feedback regarding the microwave on the 2nd floor and will fix it as soon as possible. We will work hard to make sure we can score 5/5 next time. Hope you will give us another chance to impress you.We hope the rest of your stay with us was comfortable and that you enjoyed Sun Peaks and the many activities that it has to offer. We look forward to welcoming you back to Sun Peaks Grand in the future! Warm Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Ivailo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Front Office 님, 2024년 1월 11일
Dear Ivailo,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

8/10 - 좋아요

Duncan

연인과의 여행
좋아요: 편의 시설/서비스
Very nice place, the only drawback was there was no hockey on the room TVs
2024년 1월에 3박 숙박함
답변 제공: Front Office 님, 2024년 1월 11일
Dear DuncanThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We will take into consideration your feedback regarding the sports channels on the TV in the room, and pass your feedback on to our senior management team.We hope the rest of your stay with us was comfortable and that you enjoyed Sun Peaks and the many activities that it has to offer. We look forward to welcoming you back to Sun Peaks Grand in the future! Warm Regards,Sun Peaks Grand Hotel & Conference Centre.

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to get to the lifts, modern and updated rooms. Ski valet was very slow though, staff sleepily wandered around looking for skis before I just went back and grabbed my own. Also took a very long time to get my car back from the valet even though no one else was waiting. I’d still stay there again, but recommend you allow a lot of time to get your skis and car.
2023년 12월에 4박 숙박함
답변 제공: Front Office 님, 2024년 1월 3일
Dear EmilyThank you for taking the time to share your comments from your stay with us. We truly appreciate your positive feedback and will share your comments with our team.I would like to take this opportunity and apologize for the inconvenience and long time waiting in the Ski Valet and your car. We will take this into consideration and pass this information on to our Guest Service Manager. We use guest feedback to help us with our continuous improvement and will continue to look for ways to exceed expectations. We were delighted to read that you had an enjoyable experience here at the hotel and in Sun Peaks. We do take pride in our spacious guestrooms, and we certainly do appreciate your acknowledgment of that. We do hope to welcome you back when you next have an opportunity to visit Sun Peaks. Hope you will give us another chance to impress you.Warm Regards,Sun Peaks Grand Hotel & Conference Centre.

10/10 - 훌륭해요

Talia

2023년 12월에 3박 숙박함
답변 제공: Front Office 님, 2024년 2월 3일
Dear Talia,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre

10/10 - 훌륭해요

Jin

2023년 12월에 5박 숙박함
답변 제공: Front Office 님, 2023년 12월 29일
Dear JinDear ,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Warm RegardsSun Peaks Grand & Conference Centre

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, great service, a nice little Christmas gift was left at our door, best underground parking, it was expensive 25 dollars a nite, but it was convenient for my 93 yr old mom. I would totally recommend this hotel.
2023년 12월에 2박 숙박함
답변 제공: Front Office 님, 2023년 12월 27일
Dear Christine,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. Also, we would like to advise you that on our website we have special promotions with included parking fees. We will be happy to assist you with booking.We truly value your feedback about our Staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre