숭가이 켈라우 리조트

“stopover ist es ok. sehr freundliche Mitarbeiter”

“It takes too long time to check in. And the room condition was very old and dirty. Especially the bathroom and the floor of the room was not cleaned well. ”

“Staff are friendly n helpful ”

“Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless”

“The communication with the host was pathetic and their were no clear direction regarding checkin. You basically go outside besides road side and get your key card. The room was okay but the Bedsheets had yellow stains and they looked dirty. Mattress would give you backache for sure. Avoid if possible.”

“Parking ok”

“sedap hotel ni dekat dengan restoran，kedai dan sebagainya. senang nak ke mana mana. katilnya besar dan selesa. pekerja hotel ramah mesra. tandas pun bersih. hawa dingin sangat sejuk”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”