숙박 시설 정면
예약 가능 여부 확인

쿨룸 비치 리조트 여행 후기

3.5 out of 5
쿨룸 비치 리조트
7 13 Beach Road, Coolum Beach, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 145개 이용 후기 중 59개" "
평점 8 - 좋아요. 145개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 145개 이용 후기 중 22개" "
평점 4 - 별로예요. 145개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 145개 이용 후기 중 2개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Pamela

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very steep stairs in no 9. This should be made known to potential guests.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Robin C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Chook 님, 2024년 4월 24일
Hi Robin, Thank you for taking the time to review. It is wonderful to hear that you had a great stay. Take care and hope to see you again. Cheers.

10/10 - 훌륭해요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room 21 - Mr Nardella Stayed 1 week. No issue with the property or staff all great. Pool/ Spa fantastic. However - Was refused service twice by the Greek Restaurant on two seperate nights even though they had 2 single tables available telling me they were too busy to serve me. Terrible attitude from the owners wife. Nasty person. Being a Master Builder up from Melbourne inspecting a property for a client I’m used to Lamb on Chapel a Melbourne institution. I ended up eating next door twice at Foxys and highly recommend food and service. Stay away from the Greek Restaurant. Although they advertised a free bottle of wine to all guests staying at this hotel - they wouldn’t even seat me. Terrible service and attitude towards a solo traveler. Unfortunately I Would not stay at this Hotel again due to this experience. I am a builder in Melbourne who flys all over Australia staying in hotels hired to inspect property’s for potential purchasers. Terrible experience at this Greek restaurant- # never again.
2024년 1월에 6박 숙박함
답변 제공: Chook 님, 2024년 1월 16일
Hi Jamie, thank you for the great review for Coolum Beach Resort, staff and facilities. It is unfortunate in regards to the restaurant situation which is run separately to the resort. Thanks again and please take care.

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic spot for a family smack in the heart of Coolum. Staircase no elevator is the only issue we had.
2023년 12월에 2박 숙박함
답변 제공: Chook 님, 2024년 1월 9일
Thanks Wayne for a fantastic review - it is very much appreciated. It is great to hear that you loved our resort and your stay. Many thanks and hope to see you again soon.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Position
2023년 11월에 3박 숙박함
답변 제공: Chook 님, 2023년 11월 22일
Thank you Sharon for the excellent rating. It is very much appreciated and we are happy you enjoyed stay. Take care.

10/10 - 훌륭해요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5 star
2023년 10월에 3박 숙박함
답변 제공: Chook 님, 2023년 10월 23일
Thank you Katie for a perfect review. It is very much appreciated and we are so happy that you enjoyed your stay with us so much. Take care and hope to see you again soon. Cheers.

8/10 - 좋아요

Greg

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spa and pool facility, great access to the beach and shops, great gift vouchers included to the restaurant and massage.
2023년 9월에 2박 숙박함
답변 제공: Chook 님, 2023년 10월 12일
Hi Greg, thank you so much for the great review. We are happy that you enjoyed your stay with us and our facilities and discounts. Take care and hope to see you again. Cheers.

6/10 - 괜찮아요

Neil

별로예요: 숙박 시설 상태 및 시설
I thought that the concrete steps leading down to the garage were dangerous when wet - possibly leading to someone slipping and damaging themselves..... Otherwise, all OK.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the whole thing but stairs a problem with my husband who has parkinsons….staff were so accommodating and put us in a first floor apartment which helped but needs to be put into website (Ithink)
2021년 6월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic staay, due to lockdown the keys were delivered in a way that required no contact in an envelope with a lovely letter, the room was beautiful and the complex was in an ideal position. Would highly recommend the lovely spot staffed by lovely people!
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i liked the pools&spa. i did'nt like that there were no lifts. i liked the handiness to shops also.
2021년 2월에 7박 숙박함
답변 제공: Chook 님, 2021년 3월 8일
Thank you so much for the fantastic review. We are happy you enjoyed your stay with us. Please take care and hope you visit again. Cheers.

10/10 - 훌륭해요

Allan 님, Rockhampton

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great locality, close to beach and the shopping / eating precinct.
2020년 11월에 2박 숙박함
답변 제공: Chook 님, 2020년 11월 29일
Thank you Allan for the excellent review - it means so much to us. Take care and have a very Merry Xmas and New Year. Cheers.

8/10 - 좋아요

David 님, Ipswich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, close to surf club and beach, shops just around the corner
2020년 10월에 2박 숙박함
답변 제공: Chook 님, 2020년 10월 29일
Thank you David for your lovely review. We are very happy you enjoyed your stay. Cheers.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 7박 숙박함
답변 제공: Chook 님, 2020년 8월 11일
Thank you so much for the great review. It makes our day when our guests have obviously enjoyed themselves. Take care and hope to see you again. Cheers.

8/10 - 좋아요

Coastgetaway 님, Darling downs

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Rooms were large with well set up kitchen. Enjoyed our stay there
2020년 6월에 2박 숙박함
답변 제공: Chook 님, 2020년 6월 30일
Thank you for the great review. It is very much appreciated and love to know our guests enjoyed their stay. Take care. Cheers.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great atmosphere and location. The resort is well thought out and has a great central pool area.
2019년 11월에 19박 숙박함
답변 제공: Chook 님, 2019년 12월 27일
Thank you so much for a fantastic review. So happy that you loved our Resort and facilities. Cheers.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location right next to the beach and all the restaurants and cafe's that Coolum has to offer. Staff were very friendly and approachable and the apartment was very comfortable.
2019년 9월에 3박 숙박함
답변 제공: Chook 님, 2019년 10월 4일
Thank you for the fantastic review. We very much appreciate it. So happy that you enjoyed your stay with us at Coolum Beach Resort. Take care and hope to visit again. Cheers.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: Chook 님, 2019년 9월 22일
Hi John, Thank you for taking the time to review and giving us a great score. Very much appreciated and hope to see you again. Take care. Cheers.

6/10 - 괜찮아요

Loz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, staff was friendly!! Arrived after midnight easy to locate apartment keys with clear instruction. However When we arrived all balcony doors were open and apartment was filled with smoke from lower balconies which wasn’t pleasant and was difficult to sleep. Found the fact you had to pay for toilet paper a bit odd....
2019년 8월에 2박 숙박함
답변 제공: Chook 님, 2019년 9월 4일
Hi Loz, thank you for taking the time for a review. Apologies for the balcony door being left open - it should not have been. Not sure where the smoke came from however our guests are allowed to smoke only on the balconies and no where else in the resort grounds. As our apartments are fully self contained apartments we only supply a 1 day supply of all condiments etc so that guests have time to purchase their own. We cannot supply these condiments on a daily basis for free due to families/groups etc. All the best and take care.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the location just steps away from the beach and local shops and heaps of Eating choices. The shops were also user friendly and very reasonably priced. Lots of Markets nearby and tourist attractions were also within a half an hour. The double bed in the second bedroom could do with a new mattress as is a bit dippy in the middle.
2019년 8월에 10박 숙박함
답변 제공: Chook 님, 2019년 8월 30일
Thank you for the great review. Would love to know the Apartment Number so that we can investigate the mattress that you mentioned. We hope that you visit again. Many thanks and take care.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
Great location with cafes & restaurants downstairs and around the corner. Management was good communicating entry instructions by email and SMS in advance, as we were arriving after check-in window of 2-4pm. For $180/night the shower needs resealing to get rid of mould.Was a 3-storey walk-up from basement carpark, with no lift, don't recall seeing that anywhere when booking online.Stairs were dangerous when going down (had to walk sideways due to shallow treads) When I reported a missing hairdryer I was told hairdryers are stolen, it was in the compendium to ask for one at reception .... isn't that why they take credit card details? Certainly that's why I reported it, for fear of being charged, after reading notices in the apartment advising we'd be charged for broken/damaged items (fair enough). But we'd also be charged for not putting out garbage, and not washing and putting away dishes ... REALLY?
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함
답변 제공: Chook 님, 2019년 8월 7일
Thank you for making the time for a great review. Very happy you enjoyed your stay. Take care. Cheers.

6/10 - 괜찮아요

Lawrence 님, Melbourne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spa and pool and close access to beach,clubs and shops.
2019년 5월에 7박 숙박함
답변 제공: Chook 님, 2019년 5월 22일
Hi Lawrence, Thank you for taking the time to review. We are happy you enjoyed your stay. Take care.

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, affordable apartment
Checkin was quick, and very pleasant. We were given a lovely 2 bedroom apartment as we were staying 5 nights, even though our stay included a long weekend. Close to many various and fabulous restaurants and cafes. Discount vouchers helped save a few dollars, and 3 of the 4 restaurants in the complex offer a 10% discount! A very enjoyable stay, thank you!
2019년 5월에 5박 숙박함
답변 제공: Chook 님, 2019년 5월 14일
Hi Sonya, Thank you so much for a great review. We are so happy you enjoyed your stay with us. Hope to see you again. Take care. Kind Regards Brett & Sandy Lyons, Resident Managers.

8/10 - 좋아요

Sharkbiscuit 님, Osaka

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good staying. Ocean view, good restaurants, easy to access to town etc...
2019년 5월에 2박 숙박함
답변 제공: Chook 님, 2019년 5월 7일
Thank you so much for taking the time to review. We are so happy that you enjoyed your stay with us. Cheers.

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Chook 님, 2019년 5월 7일
Thank you for taking the time and for a great review. We love that you obviously have enjoyed your stay with us. Take care. Cheers.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 3월에 8박 숙박함
답변 제공: Chook 님, 2019년 5월 9일
Thank you for taking the time to review however due to being "Anonymous and no comments" cannot clarify and/or fix whatever made your stay unenjoyable.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is in a great position very close to the beach and restaurants. Our room was recently renovated and this was done well. Only let down was 3 level of stairs. Great place to stay.
2019년 3월에 2박 숙박함
답변 제공: Chook 님, 2019년 5월 7일
Thank you for a perfect review and taking the time to write lovely comments. We are so happy you enjoyed your stay. Cheers.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
2019년 1월에 2박 숙박함
답변 제공: Chook 님, 2019년 1월 29일
Thank you Peter for the great review. We are so happy you enjoyed your stay with us. Hope to see you again. Cheers.

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 9박 숙박함
답변 제공: Chook 님, 2019년 1월 29일
Thank you for the great review - it is very much appreciated and we are happy you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very spacious apartment in the heart of the shopping area across the road from the beach and walking tracks.
2018년 9월에 5박 숙박함
답변 제공: Chook 님, 2018년 9월 26일
Thank you for the great review. Happy that you appear to have enjoyed your stay with us. Cheers.

4/10 - 별로예요

lyn

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Better access for getting the luggage to the room
2018년 7월에 7박 숙박함
답변 제공: Chook 님, 2018년 9월 26일
Hi Lyn, As we are advertised and/or photos show that we are a 2 Storey walk up Resort there will always be stairs and no lifts. Apologies that you found this as an issue for your stay. We hope that other than the issue with stairs that you found the Resort to your liking. Cheers.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great unit - perfect family holiday
Plenty of room, clean, tidy, comfortable and friendly helpful reception.
2018년 5월에 2박 숙박함

8/10 - 좋아요

Ronnie 님, Brisbane

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved how close to everything it was
Our apartment was very comfortable and we enjoyed our stay. Great view!
2018년 1월에 7박 숙박함

10/10 - 훌륭해요

Christine 님, Toowoomba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach and shops.
Room had a view of the ocean and was very clean and comfortable. We really enjoyed our stay there and we would stay again.
2018년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short break
Parked car and forgot about it. Close to beach, shops cafes. Too easy.
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

tricia 님, australia sydney

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Nice simple hotel
Rooms are big and dining area has lots of space:). Kitchen with everything plus wash machine. Laundry with washer and dryer. Cleaning in the shower wasn't good :( . Area outside is good but simple/ old and small . For us it was good because our focus was the rooms. People around are so nice and lovely :) Thanks
2017년 11월에 4박 숙박함
답변 제공: Chook 님, 2017년 12월 12일
Hi Tricia, Thank you for taking the time to review. We have noted your comments and happy to hear that you enjoyed your stay with us. Have a lovely Xmas and New Year. Cheers.

6/10 - 괜찮아요

Marnie 님, Queensland

좋아요: 객실의 편안함
별로예요: 청결 상태
Good position close to beach but not very clean. There wer dirty saucepans in the cupboard and our feet were soon black from walking on the floor. Also found the steps up to the top floor a bit hard.
2017년 11월에 2박 숙박함
답변 제공: Chook 님, 2017년 12월 6일
Hi Marnie, thank you for taking the time to review. We have taken your comments on board and will take it up with our cleaners. Please note, however due to one of the Restaurants firing up a wood fire pizza oven every day we do have the inconvenience of black soot in the air which settles around the resort grounds and apartments. Cheers.

6/10 - 괜찮아요

steve 님, sunshine coast

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what I expected
Rooms average, overpriced for what they are. Aircon not working, notified management and I was told they had been serviced recently so should be working, had 3 night stay with no aircon, advertised free wifi but had none, again was notified by management that the issue was not theirs and nothing they could do, nothing offered for the inconvenience, Plenty of other hotels in the area to choose from
2017년 11월에 3박 숙박함
답변 제공: Chook 님, 2017년 12월 5일
Hi Steve, Thank you for taking the time to review. We do remember this booking and the airconditioner was attended to as requested, remote reset and airconditioner was working when the staff member left the apartment. If you were still having issues we are always there to help. The internet which is through a third party was in the middle of an unscheduled upgrade/maintenance which is now complete and apologies for the inconvenience. Your comments have been noted. Thank you.

10/10 - 훌륭해요

dale 님, bendigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location, great facilities. Coolum has a great beach
2017년 10월에 3박 숙박함
답변 제공: Chook 님, 2017년 12월 7일
Hi Dale, Thank you so much for this great review. We love that our guests have enjoyed their stay with us. Hope to see you again and please take care.

10/10 - 훌륭해요

Timothy 님, Toowoomba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach and shops.
Convenient location. Self contained unit. Very helpfull management due to time of our arrival and departure. Referred us to the nearby restaurant Castros where the food and service were excellent.
2017년 10월에 2박 숙박함
답변 제공: Chook 님, 2017년 12월 5일
Hi Timothy, Thank you for the fantastic review. Lovely to hear you enjoyed your stay and yes Castros Restaurant is great. Hope to see you again and please take care.

8/10 - 좋아요

Mommy_kai 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice.
I like it that’s it’s very near to the beach, the shops and the restaurants. Its clean and we love the spa. The only thing is there is no elevator. We had pram so have to carry it up and down the stairs whenever we stroll. The floor in the shower is a bit slippery so it won’t be good for senior or any one prone to fall. But over all it’s a nice hotel. We have a good stay.
2017년 10월에 2박 숙박함
답변 제공: Chook 님, 2017년 12월 5일
Thank you for taking the time to review. So glad that you enjoyed your stay. If we had of realised we could have organised for you to store the pram in a more convenient location so not having to carry up and down the stairs. We have noted your comments. Many thanks and please take care.

8/10 - 좋아요

mitchell 님, brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed the experience close to the beach and good restaurants. The kids enjoyed the space and the games room and heated pool.
2017년 10월에 4박 숙박함
답변 제공: Chook 님, 2017년 12월 5일
Hi Mitchell, Thank you for the great review. We are happy that you and the family enjoyed your stay with us. Cheers.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful location
A great place to stay in Coolum Beach. Walking distance to everything and when the wind is blowing there's always the pool.
2017년 9월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, good location
Everything was good with the apartment no problems. They only big issue for us was they advertised having free wifi which made us stay there. Upon arrival there was internet, this caused quite a disruption for us all. We had moved from the uk and were in the middle of buying a house and enrolling children into school. The internet was vital to us for our two week stay until house was ready to move into.
2017년 9월에 12박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You need climb stairs to reach your unit or other facilities Untidy until Overal not impressed
2017년 9월에 2박 숙박함

8/10 - 좋아요

Kat 님, Melbourne

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable hotel close to beach & restaurant
Hotel was booked at last minute and room was very comfortable and fitted out nicely. A little dated but clean and roomy. As we checked in on a Saturday our check in communication was delivered by text all very clear and professional. Would have been nice to have some staff on site to get beach towels and other information from. Overall happy with accomodation, very conveniently located close walk to beach, restaurants and shops. A lovely spot.
2017년 9월에 3박 숙박함
답변 제공: Sandy 님, 2017년 9월 9일
Hi Kat, thank you for taking the time to review. We are very happy to hear you enjoyed your stay with us. We have noted regarding the pool towels for guests arriving on weekends for future bookings.and Take care. Brett & Sandy Lyons Coolum Beach Resort.

4/10 - 별로예요

Seniors 님, Melb. Australia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location was good but room not up to par
Dissapointing, on arrival staff had to be called to clean the room. Sand and dirt on the ocuch. Cutlery in the drawers and pots dirty. The fumes from the restaurant in the evening would filter into the room. This could have just been the room we were allocated as we paid for a Standard. No view for this room category.
2017년 8월에 6박 숙박함
답변 제공: Sandy 님, 2017년 8월 19일
Staff attended immediately to your requests and your comments have been noted and cleaners advised of the issues that were rectified on the day of arrival. Regards, Coolum Beach Resort Management

10/10 - 훌륭해요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good family unit
Good value for money good location
2017년 6월에 3박 숙박함
Hi Casey, Many thanks for the great review. We are so happy that you enjoyed your stay with us. Hope to see you again. Take care. Kind Regards Brett & Sandy Lyons Resident Managers.