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Cleo Hotel Basuki Rahmat Surabaya

3.5 star property
Adults-only hotel with free valet parking and a 24-hour front desk

Choose dates to view prices

Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

Bar (on property)
Sports facility
Cafe
Breakfast, lunch, dinner served; Indonesian cuisine
Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Surabaya, Cleo Hotel Basuki Rahmat Surabaya is in the city center. Old City and Masjid al Akbar are notable landmarks, and travelers looking to shop may want to visit Grand City Surabaya and Surabaya Town Square. World Trade Centre and Chinatown are two other places to visit that come recommended.
Visit our Surabaya travel guideOpens in a new window
Map
Jalan Basuki Rahmat no 11 Surabaya, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 2 min walk - 0.2 km
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.8 km
  • Grand City Surabaya - 12 min walk - 1.1 km
  • Surabaya Zoo - 5 min drive - 4.1 km
  • Galaxy Mall - 7 min drive - 6.0 km

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Solaria Tunjungan Plaza 1 - ‬3 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk

About this property

Cleo Hotel Basuki Rahmat Surabaya

Hotel near Grand City Surabaya
Located close to World Trade Centre and Old City, Cleo Hotel Basuki Rahmat Surabaya provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Indonesian cuisine café, The Origin, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and wedding services
  • A TV in the lobby, an elevator, and a front-desk safe
Room features
All 55 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat

Frequently asked questions

Is Cleo Hotel Basuki Rahmat Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Hotel Basuki Rahmat Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at Cleo Hotel Basuki Rahmat Surabaya?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Cleo Hotel Basuki Rahmat Surabaya?

Check-out is at noon.

Does Cleo Hotel Basuki Rahmat Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle applies.

Where is Cleo Hotel Basuki Rahmat Surabaya located?

Located in Surabaya Center, this hotel is within 1 mi (2 km) of World Trade Centre and Grand City Surabaya. Old City and Masjid al Akbar are also within 2 mi (3 km). Surabaya Gubeng Station is 25 minutes by foot.

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Cleo Hotel Basuki Rahmat Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 7 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

2/10 Terrible

Zoolabd

Disliked: Staff & service, amenities, property conditions & facilities
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Stayed 2 nights in May 2019

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Stayed 3 nights in Dec 2018

6/10 Okay

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Rb, Singapore

Disliked: Cleanliness, property conditions & facilities

Great location only

Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Stayed 2 nights in Jul 2018

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and convenient

Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.

8/10 Good

Dio, Jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel for business trips

Overall...i love this hotel, but...please improve the quality of food (-.-")
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Prijs kwaliteit goed

Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift. Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping

6/10 Okay

Donnie, Jakarta

Nyebrang langsung ke TP Mall

Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel near shopping mall

Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.

6/10 Okay

ZIE SIAN

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location...Dirty Bathroom...

the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport

8/10 Good

Yap, Kuala Lumpur Malaysia

Liked: Cleanliness, property conditions & facilities

Valuable hotel

Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
隔音不大好

10/10 Excellent

wiwik, jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cleo hotel

lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Kamar bersih dan nyaman tai lampu kamar redup

Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel in the Heart of Surabaya...

(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area. (-) Bad of breakfast, not well cooked..

6/10 Okay

ANDREW

Good Internet Connection, Great Location

Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.