2/10 Terrible
Zoolabd
May 8, 2019
Disliked: Staff & service, amenities, property conditions & facilities
Zoolabd
Stayed 2 nights in May 2019
Cleo Hotel Basuki Rahmat Surabaya
3.5 star property
Escape to the vibrant city life with comfortable amenities just steps away from World Trade Centre.
Choose dates to view prices
Photo gallery for Cleo Hotel Basuki Rahmat Surabaya
In the heart of Surabaya, Cleo Hotel Basuki Rahmat Surabaya offers a blend of modern comfort and local charm. Enjoy Indonesian cuisine at The Origin café, stay connected with in-room WiFi, and unwind with dry cleaning/laundry services. With an airport shuttle, business center, 24-hour front desk, coffee shop/cafe nearby points of interest like World Trade Centre and Old City.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Laundry
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
- 15 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
- 15 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
- City view
- 15 sq m
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Located in Surabaya, Cleo Hotel Basuki Rahmat Surabaya is in the city center. Chinatown is a notable landmark, and travelers looking to shop may want to visit Grand City Surabaya and Surabaya Town Square. World Trade Centre and Royal Plaza Surabaya are two other places to visit that come recommended. Visit our Surabaya travel guide
Jalan Basuki Rahmat no 11 Surabaya, Surabaya, East Java, 60271
What's nearby
- Tunjungan Plaza1 min walk - 0.2 km
- Surabaya Plaza Shopping Mall9 min walk - 0.8 km
- World Trade Centre11 min walk - 0.9 km
- Submarine Monument12 min walk - 1.1 km
- Grand City Surabaya12 min walk - 1.1 km
Getting around
- Surabaya Pasar Turi Station7 min drive
- Margorejo Station7 min drive
- Surabaya (SUB-Juanda)37 min drive
Restaurants
- McDonald's & McCafé1 min walk
- Solaria Tunjungan Plaza 13 min walk
- The Coffee Bean & Tea Leaf1 min walk
- J.Co Donuts & Coffee3 min walk
- Burger King3 min walk
About this property
Cleo Hotel Basuki Rahmat Surabaya
Hotel near Grand City Surabaya
Located close to World Trade Centre and Chinatown, Cleo Hotel Basuki Rahmat Surabaya provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Indonesian cuisine café, The Origin, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
- Free self parking and valet parking
- A roundtrip airport shuttle (surcharge), a front-desk safe, and a TV in the lobby
- An elevator, luggage storage, and a 24-hour front desk
Room features
All 55 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- LED TVs with cable channels
- Daily housekeeping, desks, and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle (surcharge)
- Free secured self parking on site
- Free valet parking on site
Food and drink
- A coffee shop/cafe
- A restaurant
Restaurants on site
- The Origin
Things to do
- TV in common areas
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Wedding services
Business services
- Business center
- Conference center
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
More
- Built in 2015
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- LED TV with cable channels
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: IDR 200000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat
Frequently asked questions
Is Cleo Hotel Basuki Rahmat Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Cleo Hotel Basuki Rahmat Surabaya?
Check-in start time: 2 PM; Check-in end time: 11:30 PM.
What time is check-out at Cleo Hotel Basuki Rahmat Surabaya?
Check-out is at noon.
Does Cleo Hotel Basuki Rahmat Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle applies.
Where is Cleo Hotel Basuki Rahmat Surabaya located?
Located in Surabaya Center, this hotel is within 1 mi (2 km) of World Trade Centre and Grand City Surabaya. Chinatown and Surabaya Town Square are also within 3 mi (5 km). Surabaya Gubeng Station is 25 minutes by foot.
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Reviews
Cleo Hotel Basuki Rahmat Surabaya Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.8
Location
7.6
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 20 reviews
10 - Excellent
3
Rating 8 - Good. 9 out of 20 reviews
8 - Good
9
Rating 6 - Okay. 7 out of 20 reviews
6 - Okay
7
Rating 4 - Poor. 0 out of 20 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 20 reviews
2 - Terrible
1
Reviews
8/10 Good
Tahirah
Dec 17, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Tahirah
Stayed 3 nights in Dec 2018
6/10 Okay
Rb, Singapore
Jul 16, 2018
Disliked: Cleanliness, property conditions & facilities
Great location only
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Rb
Stayed 2 nights in Jul 2018
8/10 Good
TAN
Apr 18, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
TAN
8/10 Good
Dio, Jkt
Jan 11, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for business trips
Overall...i love this hotel,
but...please improve the quality of food (-.-")
Dio
Stayed 1 night in Jan 2018
8/10 Good
Verified traveler
Apr 27, 2017
Prijs kwaliteit goed
Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift.
Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping
Verified traveler
6/10 Okay
Donnie, Jakarta
Apr 9, 2017
Nyebrang langsung ke TP Mall
Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar
Donnie
8/10 Good
Abdul Hadie
Mar 28, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Abdul Hadie
8/10 Good
Abdul Hadie
Mar 25, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Abdul Hadie
10/10 Excellent
Verified traveler
Nov 29, 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel near shopping mall
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
Verified traveler
6/10 Okay
ZIE SIAN
Sep 14, 2016
Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location...Dirty Bathroom...
the bathroom have a bit dirty, and the towel is not clean
water heater is not working
hotel location is good, it is only 5min walking distance to the shopping mall
30mins to surabaya airport
ZIE SIAN
8/10 Good
Yap, Kuala Lumpur Malaysia
Dec 2, 2015
Liked: Cleanliness, property conditions & facilities
Valuable hotel
Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.
Yap
6/10 Okay
Verified traveler
Nov 23, 2015
Liked: Cleanliness, property conditions & facilities
隔音不大好
Verified traveler
10/10 Excellent
wiwik, jkt
Oct 6, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleo hotel
lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan
wiwik
6/10 Okay
Verified traveler
Oct 5, 2015
Liked: Cleanliness, property conditions & facilities
Kamar bersih dan nyaman tai lampu kamar redup
Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.
Verified traveler
8/10 Good
Glody, Cepu, Central of Java, Indonesia
Oct 2, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel in the Heart of Surabaya...
(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area.
(-) Bad of breakfast, not well cooked..
Glody
6/10 Okay
ANDREW
Aug 2, 2015
Good Internet Connection, Great Location
Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.
ANDREW
8/10 Good
YONGHO
Feb 4, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YONGHO
Stayed 4 nights in Jan 2020
6/10 Okay
Donny
Nov 20, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donny
Stayed 2 nights in Nov 2018
10/10 Excellent
Muhammad
Jun 28, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhammad
Stayed 1 night in Jun 2018