ibis Surabaya City Center

3.5 star property
Hotel with a full-service spa, a short walk to Tunjungan Plaza

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Photo gallery for ibis Surabaya City Center

Lobby sitting area
Lobby sitting area
Exterior
Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Experience modern comfort at ibis Surabaya City Center, where guests can unwind in the garden or indulge in international cuisine at Taste Restaurant. With a spa for relaxation, dry cleaning/laundry services for convenience, and free WiFi to stay connected, this hotel is perfect for those who value a mix of leisure and productivity.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is ₩27,786
₩33,622 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, ibis Surabaya City Center is near a train station. Tunjungan Plaza and Surabaya Plaza Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Korea Park and Taman Bungkul. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting. Spend some time exploring the area's activities, including golfing.
Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 7 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
  • Grand City Surabaya - 17 min walk - 1.5 km
  • Surabaya Zoo - 4 min drive - 3.8 km
  • Galaxy Mall - 6 min drive - 5.3 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Point Coffee - ‬1 min walk
  • ‪Black Owl - ‬2 min walk
  • ‪Ria "Food Center Surabaya - ‬1 min walk
  • ‪Nasi Ayam Pak Djo - ‬2 min walk
  • ‪Depot Nasi Sayur H. Tarjo - ‬2 min walk

About this property

ibis Surabaya City Center

Hotel near Tunjungan Plaza
A free daily manager's reception, a coffee shop/cafe, and a garden are just a few of the amenities provided at ibis Surabaya City Center. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
Room features
All 224 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,937 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Is ibis Surabaya City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ibis Surabaya City Center?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at ibis Surabaya City Center on Oct 29, 2025 start from ₩27,786, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Surabaya City Center?

Self parking is free at this property.

What time is check-in at ibis Surabaya City Center?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at ibis Surabaya City Center?

Check-out is at noon.

Does ibis Surabaya City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is ibis Surabaya City Center located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 10 minutes. Surabaya Gubeng Station is 27 minutes by foot.

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