2/10
We rented the 2 bedroom. We get there and they said they are fully booked and changed our room to standard double bed room. One of the kids had to sleep on the floor. All they did was give us a small credit for the charge of that room. Total inconvenience. No manager on premises and no phone call to tell us they had been over booked. We had no options because we were there for a football tournament. We booked this a month in advance and we were totally screwed as we arrived there. Very unprofessional and will be writing a letter and phone call to corporate offices.
david
2025๋
6์์ 1๋ฐ ์๋ฐํจ