Thank you for choosing to stay with us here at Larmont for your recent visit. We appreciate your feedback and hope you enjoyed your visit. Please come back and see us again soon. Warm Regards, Kenza Sebti Executive Assistant Manager

최근 Larmont Sydney에서의 숙박에 대한 피드백에 감사드립니다. 우리는 당신이 우리 방을 즐겁게 보게되어서 기쁩니다. 그리고 나는 당신의 의견을 우리의 하우스 키핑 팀에게 전달할 것입니다. 곧 다시 만나기를 바랍니다.

Dear hyejin, Thank you for selecting our hotel for your visit. We appreciate the feedback and are so pleased to see how much you enjoyed our comfortable custom made bedding and room size. I am so sorry to hear of the issues that you had with our housekeeping service. I have personally addressed this with the team to ensure this does not occur again. Thank you so much for bringing this to our attention so that we can improve our level of service every day. We hope to be able to welcome you back again soon. Warm Regards, Kenza Sebti Executive Assistant Manager

Dear Youngil, 이 멋진 리뷰를 주셔서 대단히 감사합니다. 우리는 당신이 호텔의 훌륭한 위치와 친절한 직원을 즐겼다는 것을 읽었 기 때문에 기쁩니다. 곧 다시 오신 것을 진심으로 환영합니다. Kenza Sebti Executive Assistant Manager

Thanks for staying with us. We appreciate your feedback!

Hi Deborah! I am so glad to hear you enjoyed your stay with us and you were able to enjoy everything our neighborhood has to offer. We look forward to welcoming you back soon! Warm regards, Shannon shannon.jenkins@proinvesthotels.com

Hi Benjamin, Thank you for your positive feedback after your stay. I am very glad to see you enjoyed your stay! I look forward to welcoming you back to the neighborhood soon!

Dear Sally,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time with us and made the most of our coolest neighborhood. We look forward to welcoming you back very soon!Warmest Regards,DeniseFront Office Manager

Dear Anonymous,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time and look forward to welcoming you back soon in the coolest neighborhood!Warmest Regards,DeniseFront Office Manager

Dear Kimberly,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time and look forward to welcoming you back soon in the coolest neighborhood!Warmest Regards,DeniseFront Office Manager

Hi Drew, We sent a message to your booking agent on the 7th and the 10th of March via Expedia to advise of the sudden hotel closure and offer the option to relocate to the Kimpton Margot Sydney with no additional cost. I sincerely apologise on behalf of your agent that they did not relay this information to you ahead of your trip. Nevertheless, we hope you enjoyed your stay at the upgraded 5 star hotel- it is a wonderful property!

Hi Nayani,Thank you so much for taking time to leave such a positive review. We are delighted to hear you had a fantastic stay wit us.Kind regards,Ivana- Larmont Sydney Team

Hi Ana,It is so pleasing to hear you had a fantastic experience with all our staff and they made you feel comfortable and safe. Here at Larmont Sydney, we take pride in our teams ability in ensuring that all guests feel safe and ease when staying with us. We are so happy you enjoyed the amenities in your room and look forward to hopefully welcoming you back here in the future.Kind regards,Ivana- Larmont Sydney Team

Hi Kara,It is so great to hear you enjoyed your stay and in particular, the bedding and pillows. We are so glad our staff were so helpful throughout your stay.Kind regards,Ivana- Larmont Sydney Team

Dear Guodong,Thank you very much for taking the time to review your recent stay with us. I am sorry to understand your stay did not meet your expectations and I would like to deeply apologize for that.Kindly note that I am investigating on this case and will ensure to work on the improvement of all the points you have brought to my attention. All relevant departments have been informed and regular follow ups will be done from my end to ensure our maintenance and housekeeping standards are met at all times. Our guest's satisfaction and high levels of hygiene standards are our main priority; I am sorry we failed in delivering the service we are here to provide on a daily basis. Allow me to kindly invite you to contact me personally to discuss this with you further on dtarozzo@lancemore.com.au.Once again thank you for your time and I hope to hearing back from you soon.Warm Regards,Denise TarozzoFront Office Manager

Dear Martin,Thank you very much for taking the time to review your recent stay with us.I am glad to hear you had an enjoyable time and enjoyed our location: Potts Point is a real gem!Sorry to read you experienced some minor maintenance issues in the room, I will ensure the feedback is passed to the relevant department for investigation.Once again thank you for your time and we look forward welcoming you back soon!Warm Regard,Denise TarozzoFront Office Manager