외관

더 하이드로 마제스틱 호텔 여행 후기

4 out of 5
더 하이드로 마제스틱 호텔
52 - 88 Great Western Highway, Medlow Bath, NSW

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 687개 이용 후기 중 231개" "
평점 8 - 좋아요. 687개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 687개 이용 후기 중 133개" "
평점 4 - 별로예요. 687개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 687개 이용 후기 중 28개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Jihang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
음식만빼면 좋아요
오래된 건물임에도 불구하고 전반적으로 나쁘지 않았어요. 스탶들도 친절하고. 자차를 이용햇지만 위치도 트레인역 바로 앞이라 운전 힘드신 분들도 괜찮을거같아요. 다만 음식이 정말 너무 합니다 ㅜㅜ 블루마운틴에 속한 위치상 다른 레스토랑이용이 불편해요. 그래도 4성급이상 호텔인데 .. 믿고 주문한 3명의 다 다른 코스요리가 처음부터 끝까지 일도 맛있는게 없네요. 거의 다 남기고 배는 고프고, 산속에의 밤은 길테고..근처 피자라도 시켜야겟어서 웨이터힌테 물어보니 웨이터도 말하네요. "노인들한테 맞는 맛이지? ^^;;" 싱겁고 짜고의 문제가 이니에요..그냥 맛이 없!어!요!!! 다음날 아침 뷔페도 역시나 정말 눈물이 나네요. 음식이 정말.. 호텔 인테리어가 아까울 정도에요.

8/10 - 좋아요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great except the bed, it was really hard
2024년 5월에 1박 숙박함
답변 제공: Stella 님, 2024년 5월 24일
Hi Kate, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall. We apologise for any discomfort caused by the bed and will take your comments into consideration for future improvements. We hope to welcome you back again soon.

10/10 - 훌륭해요

Leigh

2024년 5월에 2박 숙박함
답변 제공: Stella 님, 2024년 5월 24일
We thank you so much for your recent visit and for your rating. If there is anything you wish to comment on, please feel free to do so! We hope to welcome you soon!

8/10 - 좋아요

Jil

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and the history was very interesting. We enjoyed are stay very much. It would have been nice to have more choices in dining options. The one choice was very expensive.
2024년 4월에 1박 숙박함
답변 제공: Stella 님, 2024년 5월 17일
Hi Jil, thank you for sharing your feedback with us. We're glad to hear that you found the property beautiful and enjoyed its history. We appreciate your comment regarding dining options and will definitely take it into consideration for future improvements. We hope to welcome you back soon!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was a classis, being brought back to its former gloryies and a very classy venue. I small item, they played a fairly small looped music throughout the hotels main areas, both morning and evening. Needs to be more varied.
2024년 4월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 26일
Hi John, thank you for sharing your feedback with us. We're glad to hear you enjoyed the classic charm of our hotel. We appreciate your suggestion regarding the music and will definitely take it into consideration for future improvements. We hope to welcome you back soon!

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff. Terrific location. I would recommend this hotel to anyone visiting the Blue Mountains. Beautiful hotel.
2024년 4월에 2박 숙박함
답변 제공: Stella 님, 2024년 4월 23일
Andrew, thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you found our staff helpful and enjoyed our terrific location in the Blue Mountains. We appreciate your recommendation and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Augusta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very cool and nice old building. Construction out front and very limited parking makes getting luggage to the room, especially without a trolley, very difficult. The room was very clean, but very small. Overall, not great for the price, but great for nostalgia.
2024년 4월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 23일
Hi Augusta, thank you for sharing your feedback with us. We appreciate your kind words about our building and cleanliness. We apologize for any inconvenience caused by the construction and limited parking. Your comments are valuable to us as we strive to improve our guests' experience. Thank you again.

8/10 - 좋아요

Dai

Very nice
2024년 4월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 16일
Hi Dai, thank you for your positive feedback! We're glad to hear you had a nice experience. If there's anything specific you enjoyed or any areas you think we could improve upon, please feel free to let us know. We appreciate your support!

10/10 - 훌륭해요

Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 16일
We thank you so much for your recent visit and for your rating. If there is anything you wish to comment on, please feel free to do so! We hope to welcome you soon!

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 12일
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?

10/10 - 훌륭해요

Amii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is iconic and has lovely grounds and views. The staff are extremely helpful and kind.
2024년 3월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 5일
Amii, thank you so much for your kind words about our hotel! We're thrilled to hear that you enjoyed our iconic property, lovely grounds, and helpful staff. We appreciate your feedback and hope to welcome you back again soon.

10/10 - 훌륭해요

Zinet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel , and staff were wonderful and helpful
2024년 3월에 1박 숙박함
답변 제공: Stella 님, 2024년 3월 14일
Hi Zinet, thank you for your kind words about our hotel and staff! We're thrilled to hear that you had a wonderful and helpful experience during your stay. We hope to welcome you back again soon for another fantastic visit.

6/10 - 괜찮아요

Jeremy

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Has seen better days. Not very user friendly with some floors accessible by stairs only. Newly painted rooms. Bathrooms in desperate need of refurbishing, old plumbing that smells, aged tiles, taps etc. Furniture in room has stains. The beds are comfortable, they have blackout curtains and aircon. Woken up by staff trying to enter room(!!) Would we stay again, probably not.
2024년 3월에 2박 숙박함
답변 제공: Stella 님, 2024년 3월 14일
Hi Jeremy, thank you for sharing your feedback with us. We're glad to hear you enjoyed the comfortable beds, blackout curtains, and air conditioning. We apologize for the issues you experienced with the bathrooms and furniture. Your comments are valuable to us as we work to improve our facilities for future guests. We do hope a change of heart and have the opportunity to make it up to you in the near future!

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
In booking the property one should be told that there is major construction surrounding the property! We also paid extra for our room so we had a view of the valley, which we did, however it was a single window it that was dirty! We also had reserved a king bed but were given a queen! All in all not the stay we had envisioned!
2024년 3월에 1박 숙박함
답변 제공: Stella 님, 2024년 3월 6일
Hi Robert, thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. Thank you for your recommendations in relation to the construction. We will address these issues with our team to ensure they are resolved promptly. We appreciate your honesty and hope to have the opportunity to make it right in the future.

10/10 - 훌륭해요

Sanchia

2024년 2월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 12일
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were decorated to the era of the original hotel style. Bathroom were clean, hot water pressure was low. Views were lovely. Staff were polite and accommodating. Good was proportion size, cooked well. Parking was limited due to road works but sufficient on ground parking.
2024년 2월에 1박 숙박함
답변 제공: Stella 님, 2024년 2월 26일
Hi Tanya, thank you so much for taking the time to leave such a detailed and positive review! We're thrilled to hear that you enjoyed the historic charm of our rooms, the accommodating staff, and the lovely views. We appreciate your feedback on the hot water pressure and parking situation.

10/10 - 훌륭해요

Jackie

2024년 2월에 1박 숙박함
답변 제공: Stella 님, 2024년 4월 12일
We’re thrilled to hear you had a positive experience. Is there anything you’d like to share that we can pass along to the team?

8/10 - 좋아요

Benjamin 님, South Windsor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed overnight in a heritage view room. The room definitely had the view and was clean and comfy. They are heritage rooms do a bit smaller but everything was there we needed. There is a lot of roadwork occurring just now outside the property but once inside this isn’t a problem.
2024년 2월에 1박 숙박함
답변 제공: Stella 님, 2024년 2월 12일
Hi Benjamin, thank you for your kind review! We're glad to hear that you enjoyed the heritage view room and found it clean and comfy. We apologize for any inconvenience caused by the roadwork outside, but we're happy to know that it didn't affect your overall experience. We appreciate your feedback and we look forward in welcoming back you soon!

10/10 - 훌륭해요

Stewart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the atmosphere, majestic… the people ,service and the food are amazing. Loved every minute. Will return again
2024년 2월에 2박 숙박함
답변 제공: Stella 님, 2024년 2월 9일
Hi Stewart, Thank you choosing our hotel for your recent stay! We thank you so much for your kind words, It means a lot! We're thrilled to hear that you loved the atmosphere and found our people, service, and food amazing. Thank you for staying with us and we can't wait to welcome you back again soon.

10/10 - 훌륭해요

Kerry

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty overpriced for what is available and what was on offer. Basically a room with a view and that's it. Not bad at all, just not worth the price
2024년 1월에 3박 숙박함
답변 제공: Stella 님, 2024년 2월 2일
Hi Matthew, thank you for sharing your experience with us. We appreciate your feedback and apologize if the value didn't meet your expectations. We'll take your comments into consideration as we continue to improve our offerings.

10/10 - 훌륭해요

Maher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Gareth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, peaceful with beautiful scenery
2024년 1월에 1박 숙박함
답변 제공: Stella 님, 2024년 2월 2일
Thank you, Gareth, for your positive feedback! We're thrilled to hear that you found our location quiet, peaceful, and enjoyed the beautiful scenery. It's our goal to create a serene environment for our visitors. We appreciate your kind words and hope to welcome you back soon.

6/10 - 괜찮아요

Matt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hydro seems to have lost its charm and become more commercial. To not have guest checked in in that grand entrance and routed to the side bar was disappointing.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very special in the beautiful art deco filled public areas & loved the amazing views over the valley from a comfortable lounge seat. Loved the soft, large & cosy bed & privacy of our room. The Pavilion was a nostalgic bonus & great for a lazy afternoon & soaking up the valley views outdoors.
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a maze. 1. The hotel check-in desk is tuck away to one side of the building. 2. Due to road works the entry into the hotel car park is not clear. 3. Needed to walk though a wedding reception and kitchen to get to my hotel room from where I checked in.
2023년 11월에 1박 숙박함
답변 제공: Stella 님, 2023년 12월 8일
Hi Eva, thank you for sharing your feedback. We apologize for any confusion you experienced with our hotel's layout and parking situation. We appreciate your input and will take it into consideration to improve the overall guest experience.

10/10 - 훌륭해요

Rhoyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hydro
We only stayed 1 night, but next time it will be for at least 3 nights. There is so much to see and take in, you need 3 nights. The history here is amazing. Our Barman, (James), who I called Lloyd, (from the barman in the Stephen King book 'The Shining', was a wealth of knowledge. Our meal at the 'Woodcut', was first class. We will be back here to stay in the near future.
2023년 11월에 1박 숙박함
답변 제공: Stella 님, 2023년 11월 24일
Hi Rhoyd! Thank you for your amazing review! We're thrilled to hear that you had a fantastic experience during your stay. We appreciate your kind words about our knowledgeable barman and the first-class meal at Woodcut. We can't wait to welcome you back for a longer stay soon!

10/10 - 훌륭해요

Boris

좋아요: 청결 상태, 직원 및 서비스
The hotel and service is excellent but the room condition is a bit older style.
2023년 11월에 1박 숙박함
답변 제공: Stella 님, 2023년 11월 24일
Hi Boris! Thank you for your feedback and for choosing our hotel. We appreciate your compliments on our excellent service. We understand your concern about the room condition and will take your comments into consideration for future improvements. We hope to welcome you back soon!

10/10 - 훌륭해요

Alex 님, Holder

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This iconic property remains as a memorable stopping point overlooking the Jamison Valley. Luckily we were able to see the valley as the early fog cleared off. We were upgraded to a room viewing the valley due to noise on the road side from construction.
2023년 11월에 1박 숙박함
답변 제공: Stella 님, 2023년 11월 16일
Hi Alex! Thank you for your kind words about our iconic property. We're thrilled to hear that you enjoyed your stay and were able to witness the beautiful view of the Jamison Valley. We apologize for any construction noise and hope the room upgrade made up for it. We appreciate your feedback!

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic views, excellent staff. A truly memorable experience
2023년 11월에 2박 숙박함
답변 제공: Stella 님, 2023년 11월 16일
Hi Michele, thank you for your feedback. We're glad you have had a memorable experience whilst staying with us. We appreciate your comments about our staff. We hope to see you soon

8/10 - 좋아요

Alana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
History was interesting, outlook and hotel was beautiful. Rooms were small and overpriced, but clean. Lounge room music was like spa music, will put you to sleep. In house Dining options limited.
2023년 10월에 1박 숙박함
답변 제공: Stella 님, 2023년 11월 16일
Hi Alana, thank you for your feedback. We're glad you found the history and outlook of our hotel beautiful. We appreciate your comments about the cleanliness of our rooms. We'll consider your feedback regarding the lounge room music and in-house dining options.

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is absolutely stunning! It exceeded our expectations. To step back in time into a beautiful world that is preserved in each wonderful room was a real pleasure. The staff were very helpful. It is a million dollar view from all windows. Dining in the Wintergarden Restaurant was excellent, delicious food & perfect service.
2023년 10월에 1박 숙박함
답변 제공: Stella 님, 2023년 11월 16일
Hi Julia, thank you so much for your wonderful review! We're thrilled that our hotel exceeded your expectations and that you enjoyed the preserved beauty of each room. Our staff is always here to help and we're glad you appreciated the million dollar view from every window. We hope to welcome you back soon!

6/10 - 괜찮아요

Nikolai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The view was very nice. Lots of nice big halls but all are empty. A hall called "Casino" did not have even a poker machine. Not much to do there. Aircon did not work and it was very cold. Very poor. The room was rather small. Position of TV is ridicules. Not on our list for returning there.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Geraldine

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
For the price we paid per night there should have been a mini bar in the room (as stated on website) or at least biscuits with the limited coffee supply. Also no ice facilities in fridge or hotel. Rooms are small and outdated with only a coat of paint over the old furniture. The bed was comfortable. Realise it was a long weekend but shouldn't be told the only option for dinner was the three course meal at $115 per head on top of paying $400 per night for the room. At $12 per bottle of beer that means the hotel is making $288 out of a carton of bottle beer that would cost $60 max to buy is a bit rude. At that price breakfast should have been included. Would be a great facility if you had nothing better than splash cash.
2023년 9월에 2박 숙박함

8/10 - 좋아요

CHERYL

좋아요: 청결 상태, 직원 및 서비스
Grounds unkept
2023년 9월에 1박 숙박함

8/10 - 좋아요

suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Good service. Peaceful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Katelin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A wonderful trip back in time
The whole hotel oozes charm and sophistication – the rooms were comfortable and the staff were always ready to help.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and bathroom was too small and cramped for $300 / night. The Hydro needs a freshen up. Back veranda overlooking Megalong valley has old tiles and I can see chipped paint. With a freshen up it will be a much nicer stay. No complaints about staff. Restaurant a little pricey.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Phillip

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spread out
2023년 8월에 1박 숙박함

8/10 - 좋아요

Erich

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Derek

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is tired, carpets are fraying in areas of room and hallway, bathroom showing signs of mould, our room was on highway side so heard trains leave and bell signal each time train left. To top it off when going to sleep found massive cockroach crawling on side of bed
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David 님, Darwin

2023년 7월에 2박 숙박함

8/10 - 좋아요

Roxanne

2023년 7월에 1박 숙박함

8/10 - 좋아요

Rusty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful historical building. Excellent dining areas. Bedrooms were smaller comparitively however was clean with reasonable amenities.
2023년 6월에 1박 숙박함