표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1011개 이용 후기 중 491개" "
10 - 훌륭해요
491
평점 8 - 좋아요. 1011개 이용 후기 중 338개" "
8 - 좋아요
338
평점 6 - 괜찮아요. 1011개 이용 후기 중 102개" "
6 - 괜찮아요
102
평점 4 - 별로예요. 1011개 이용 후기 중 51개" "
4 - 별로예요
51
평점 2 - 너무 별로예요. 1011개 이용 후기 중 29개" "
2 - 너무 별로예요
29
8.8/10
청결 상태
8.8/10
직원 및 서비스
8.2/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.2/10
친환경
이용 후기
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2024년 2월 20일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
전체적으로 나쁘지 않아요... 위치가 아주 좋아요
실제 이용하신 고객
2024년 2월에 2박 숙박함
답변 제공: The Vibe Team 님, 2024년 2월 23일
Dear guest, Thank you for taking the time to share your positive feedback regarding your recent stay at Vibe. We are delighted to hear that you had an overall enjoyable experience, and we appreciate your kind rating of 8 out of 10. It's always encouraging to receive positive feedback and we are pleased that you found your stay satisfactory. We take great pride in providing a comfortable and memorable experience for our guests, and your comments motivate us to continue delivering high-quality service. While we're thrilled with your positive rating, we also acknowledge that there is always room for improvement. If there are any specific aspects of your stay that stood out to you positively or if you have any suggestions for enhancements, we would love to hear more about them. Your insights are invaluable as we strive to make each guest's experience even better. Thank you for choosing Vibe and we look forward to the opportunity to welcome you back for another outstanding stay in the future. Kind regards,
10/10 - 훌륭해요
Jeongyun
단체 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 넘치는 매력적인 호텔!
시설은 조금 낡았지만 청결하게 관리되어있었습니다. 방 크기도 가격대비 넓었고 어메니티 대용량으로 준비되어 있어서 친환경적이라고 생각해요!
교통편도 지하철 내려서 5분도 안걸리니까 진짜 부담없이 왔다갔다 할 수 있더라구요!
Jeongyun
2023년 12월에 2박 숙박함
답변 제공: Erin N - Reception 님, 2024년 1월 16일
Dear Jeongyun,Thank you so much for your fantastic 10/10 rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us.Your positive feedback means the world to us, and it motivates our team to continue providing the best possible service to our guests. We're delighted that we met or exceeded your expectations, and we can't wait to welcome you back for another outstanding stay in the future.If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're here to make your next stay just as fantastic as this one.Thank you for choosing to stay with us, and we look forward to serving you again soon!Kind regards,Erin N - Reception
10/10 - 훌륭해요
SOYOUNG
2023년 12월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기대 이상 만족한 호텔
고민을 많이 하고 결정한 호텔인데 괜히 고민했다 싶어요. 위치, 청결도, 서비스, 부대시설 모두 완벽했습니다. 특히 위치가 어느 관광지와도 가깝고 대중교통 이용도 편리해서 여행객들에게 강추해요! 1층에 있는 카페 겸 식당이 늦게까지 해서, 커피 사먹기도 좋았어요.
SOYOUNG
2023년 11월에 6박 숙박함
답변 제공: The Vibe Team 님, 2024년 1월 26일
Dear Soyoung, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay with us and found our facilities and standards to your liking. We're also pleased to know that our staff provided great service and that our location close to the city centre and public transport was convenient for your needs. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards,
8/10 - 좋아요
NAMJU
2023년 9월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NAMJU
2023년 8월에 7박 숙박함
답변 제공: Rosy T 님, 2023년 9월 14일
Dear Namju,Thank you for providing us with a rating of 8 out of 10 for your recent stay. Your feedback is greatly appreciated, and it helps us gauge our performance and make improvements where necessary.While we're glad to hear that your stay was generally positive, we also recognize that there may have been areas where we can do better. If you have any specific comments or suggestions for how we can elevate your experience to a perfect 10 in the future, please do not hesitate to share them with us. We are committed to constantly improving and ensuring that every guest has a memorable and enjoyable stay with us.Once again, thank you for choosing us, and we hope to have the pleasure of hosting you again soon, with the goal of making your next stay even better.Kind regards,Rosy T – Duty Manager
8/10 - 좋아요
YE-JUNG
2023년 9월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
YE-JUNG
2023년 8월에 3박 숙박함
답변 제공: Rosy T 님, 2023년 9월 7일
Dear YE-JUNGThank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests.If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional.We hope to have the opportunity to host you again, and we'll strive to make it a 5-star experience next time. Your satisfaction is our priority, and we look forward to welcoming you back.Kind regards,Rosy – Duty Manager
10/10 - 훌륭해요
SEOKYONG
2023년 8월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very good
SEOKYONG
2023년 8월에 6박 숙박함
답변 제공: Vibe Team 님, 2023년 8월 12일
Hi Seokyong, Thank you very much for your great feedback! We hope to welcome you back very soon to our hotel. Kind regards, Vibe Team
2/10 - 너무 별로예요
Jihee
가족 여행
2023년 7월 5일
별로예요: 직원 및 서비스
Jihee
2023년 7월에 2박 숙박함
답변 제공: Rosy T 님, 2023년 7월 6일
Dear Jihee,Thank you for taking the time to share your feedback regarding your recent stay at The Vibe. We sincerely apologize for any disappointment or inconvenience you experienced during your time with us.We would greatly appreciate it if you could provide us with more details about your stay and the specific areas where we fell short of your expectations. Your feedback is invaluable to us as we continuously strive to improve our services and guest experiences. Our management team is here to listen and address your concerns promptly.We would like to extend our sincere apologies for any inconveniences caused and assure you that we take all guest feedback seriously. We value your patronage and would appreciate the opportunity to make it right. Please feel free to reach out to our management team directly so that we can discuss your concerns in more detail and work towards a resolution.Once again, we appreciate your feedback and hope that you will consider giving us another chance to provide you with the exceptional stay that we strive to deliver to all our guests.Thank you for choosing The Vibe Sydney Hotel. Kind regards,Rosy T - Duty Manager
10/10 - 훌륭해요
Sanghun
2023년 6월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
와인1병이 무료제공되었고 교통이 편리해 이동이 편했습니다
Sanghun
2023년 6월에 2박 숙박함
답변 제공: Rosy T 님, 2023년 6월 11일
Dear Sanghun,Thank you for taking the time to share your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our services.We are pleased to have provided you with a complimentary bottle of wine as a gesture of our appreciation. It is our aim to go above and beyond to ensure our customers' satisfaction, and we are delighted that you enjoyed this special offering.We understand the importance of convenient transportation, and we are glad to hear that our transportation services met your expectations. Your satisfaction is our top priority, and we are grateful for your kind words.Kind regards,Rosy T – Duty Manager
10/10 - 훌륭해요
실제 이용하신 고객
2023년 1월 29일
Good
전체적으로 아주깨끗합니다
직원들도 친절하며 근방에 쇼핑및 식사하기좋고
대중교통도 타기 좋습니다
실제 이용하신 고객
2023년 1월에 3박 숙박함
답변 제공: Rosy T 님, 2023년 1월 30일
Dear Guest,Thank you very much for your great feedback! We hope to welcome you back very soon to our hotel. Kind regards,Rosy T - Duty Manager
8/10 - 좋아요
EUNJU
2022년 10월 4일
좋아요: 객실의 편안함
EUNJU
2022년 9월에 1박 숙박함
답변 제공: Kevin P 님, 2022년 10월 4일
Hi Eunju,Thank you for your feedback.
8/10 - 좋아요
Kicheol
단체 여행
2022년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kicheol
2022년 4월에 1박 숙박함
10/10 - 훌륭해요
Jongchan
연인과의 여행
2021년 11월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and cozy
Jongchan
2021년 11월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2021년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시티 중심부랑 가깝고, 조식이 가성비가 좋습니다.
출장으로 와서 지내기에 좋습니다.
실제 이용하신 고객
2021년 2월에 1박 숙박함
답변 제공: Tim - Acting Duty Manager 님, 2021년 2월 20일
Thanks Anonymous for the review and the 8 out of 10 star rating.
We are pleased you enjoyed your recent stay and hope to welcome you back again in the near future for any further business trips. We certainly think the breakfast is worth it too!
10/10 - 훌륭해요
SUNGHYUN
가족 여행
2020년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUNGHYUN
2020년 2월에 1박 숙박함
8/10 - 좋아요
Ben
2024년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ben
2024년 5월에 2박 숙박함
8/10 - 좋아요
Breanna
2024년 5월 22일
좋아요: 직원 및 서비스
Breanna
2024년 5월에 3박 숙박함
10/10 - 훌륭해요
Susan
2024년 5월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
Susan
2024년 5월에 2박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 20일
Dear Susan,Thank you for taking the time to post your feedback about your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.Kind RegardsYeidy Sandino
10/10 - 훌륭해요
Kirsty
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kirsty
2024년 5월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 16일
Dear Kirsty,Thank you for taking the time to post your feedback for your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.
10/10 - 훌륭해요
Suzanne
2024년 5월 12일
좋아요: 청결 상태, 직원 및 서비스
Sauna not working and pool not heated
Suzanne
2024년 4월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 16일
Dear Suzanne,Thank you for posting your feedback about your most recent stay with us. I am sorry to hear that we missed the service mark during your stay. Our Sauna is out of order until further notice, we have transferred the pool issue to our maintenance department to look further into it.We appreciate your understanding and hope to welcome you back for a more satisfying stay.
10/10 - 훌륭해요
Suzanne
단체 여행
2024년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Sauna not working and pool not heated
Suzanne
2024년 5월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 16일
Dear Suzanne,Thank you for taking the time to post your feedback about your most recent stay with us.I am sorry to hear that we missed the service mark during your stay. Thank you for your feedback about the sauna and pool, we have escalated this to our Maintenance department. We appreciate your understanding and hope to welcome you back for a more satisfying stay.
10/10 - 훌륭해요
Tim
2024년 5월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t receive my VIP benefits
Tim
2024년 5월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 16일
Dear Tim,Thank you for taking the time to post your feedback for your most recent stay with us! I am sorry to hear that we missed the service mark during your stay. We would do our best on your next visit to provide the VIP benefits.We look forward to welcoming you back on your next visit to Sydney.
8/10 - 좋아요
Bar
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel great location.
Bar
2024년 5월에 1박 숙박함
답변 제공: DC 님, 2024년 5월 10일
Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
10/10 - 훌륭해요
Lucinda
아이를 동반한 가족 여행
2024년 5월 7일
We had a pleasant stay at Vibe Hotel Sydney. The room was large enough for a family of four and within walking distance of Central train station. Short walk to World Square shopping centre for meals.
Lucinda
2024년 5월에 2박 숙박함
답변 제공: dc 님, 2024년 5월 10일
Dear Lucinda,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
4/10 - 별로예요
Dave
출장 여행
2024년 5월 7일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpets worn out
Dirty grout in bathrooms
Poor service in restaurant
Dave
2024년 5월에 6박 숙박함
답변 제공: dc 님, 2024년 5월 10일
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
8/10 - 좋아요
Bradley
단체 여행
2024년 5월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and good value for money. Aircon was loud when running. Good value hotel.
Bradley
2024년 5월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 5월 6일
Dear Bradley, It is our pleasure to read your valuable feedback. We were delighted to have you as a guest at our property, and we look forward to the next time you visit us!
8/10 - 좋아요
?
2024년 5월 5일
?
2024년 5월에 4박 숙박함
2/10 - 너무 별로예요
Dave
출장 여행
2024년 5월 3일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condition of the property is poor. Carpets are old and worn out. Shower floor and bathroom floor grout is stained badly. Just kind of a grubby hotel. Would not stay here again.
Dave
2024년 5월에 2박 숙박함
답변 제공: dc 님, 2024년 5월 10일
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
10/10 - 훌륭해요
Joyce
2024년 4월 27일
Joyce
2024년 4월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 20일
Dear Joyce,Thank you for taking the time to post your feedback about your most recent stay with us. I'm glad to hear you enjoyed your stay with us and found the room and location suited your needs. We look forward to welcoming you back on your next visit to Sydney.
8/10 - 좋아요
Angela
연인과의 여행
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스
Good location easy walk to train station Darling harbour and eateries. The toilet was a little noisy when flushed and lighting could be improved. The cost of the accommodation was reasonable. I would use the Vibe hotel again if I needed to stay near Darling harbour
Angela
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 25일
Dear Angela, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. We will definitely take note of what you've mentioned about the toilet flush and the lighting, and see how we can improve them. We appreciate your feedback. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future. Kind regards,
8/10 - 좋아요
Wai hing
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wai hing
2024년 4월에 4박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 25일
Dear Wai hing,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
10/10 - 훌륭해요
Joehanna Carmela Nique 님, Perth
2024년 4월 23일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Accessibility to shops and restaurants
Joehanna Carmela Nique
2024년 4월에 4박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 24일
Dear Joehanna Carmela Nique, Thank you so much for your fantastic 5-star rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us. Your positive feedback means the world to us, and it motivates our team to continue providing the best possible service to our guests. We're delighted that we met or exceeded your expectations, and we can't wait to welcome you back for another outstanding stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're here to make your next stay just as fantastic as this one. Thank you for choosing to stay with us, and we look forward to serving you again soon! Kind regards,
10/10 - 훌륭해요
Belinda
2024년 4월 22일
Belinda
2024년 4월에 1박 숙박함
답변 제공: Yeidy Sandino 님, 2024년 5월 16일
Dear Belinda,Thank you for taking the time to post your feedback for your most recent stay with us! I'm glad to hear that the team made you feel welcome from start to finish and the room exceeded your expectations.We look forward to welcoming you back on your next visit to Sydney.
8/10 - 좋아요
Megumi
2024년 4월 21일
좋아요: 직원 및 서비스
バスにも乗りやすく、駅も近く、便利で良い場所にあります。
Megumi
2024년 4월에 5박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 22일
Dear Megumi, We are overjoyed to learn that you had a wonderful time during your stay with us, and we want to extend our sincere appreciation for taking the time to share your experience. I'm delighted to hear that our location was suitable for your travel needs. Your feedback has been relayed to our team, who are eagerly anticipating your next visit!
6/10 - 괜찮아요
Andrew
연인과의 여행
2024년 4월 21일
별로예요: 청결 상태
I found the reception Staff a little bit pompous and didn’t So I’ll read you what I wrote I found the reception start to be a bit pompous and did not read give full instructions on how to utilise it the hotels facility including the fob key in the Lift . I understand how the system works but not everybody does. It will be far better for people to tell the customers how things work, given the Hotel The bed was extremely uncomfortable as it kept moving in apart and away from the wall during the night a gap between the beds appeared which was uncomfortable
Andrew
2024년 4월에 2박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 22일
Dear Andrew, Thank you for taking the time to provide us with your feedback regarding your recent stay. We sincerely apologise for any inconvenience caused by the situation you experienced with our reception team. We understand the importance of creating a warm and friendly environment for our guests, and we will make sure to address this issue and emphasize the high level of service we aim to provide. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Also, please accept our sincere apologies for any inconvenience caused by the discomfort of the beds in your bed. We understand the importance of a good night's sleep and regret that we fell short of your expectations in this regard. We genuinely look forward to the possibility of welcoming you back in the future, and we assure you that we will make every effort to ensure your utmost comfort during your next stay.
10/10 - 훌륭해요
Mary
단체 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property! Excellent location.
Staff are very friendly and helpful.
Rooms are very big for an city hotel.
Mary
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 22일
Hi Mary,Thank you so much for your wonderful review. Looking forward to welcoming you back very soon!
8/10 - 좋아요
Marivic Tizon
2024년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to public transport. Quite area.
Only didn’t like no toilet brush. With family to stay my kids are fussy with toilet.
Marivic Tizon
2024년 4월에 2박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 22일
Dear Marivic, We would like to personally thank you for your positive feedback. We loved to have you as a guest and hope to welcome you back very soon to our hotel.
10/10 - 훌륭해요
Luke
출장 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure. Room was spacious and clean, bed comfortable, enjoyable stay.
Luke
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 17일
Dear Luke, Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations. Receiving a 5/5 from you is truly rewarding, and we're grateful for your high praise. We can't wait to welcome you back for another exceptional experience at Vibe. If there's anything specific you loved or any suggestions you'd like to share, we're all ears. Thank you for choosing Vibe and we eagerly await the opportunity to host you again soon! Kind regards,
8/10 - 좋아요
Karl Michael
2024년 4월 15일
좋아요: 직원 및 서비스
Karl Michael
2024년 4월에 3박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 17일
Dear Karl,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5 stars experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
10/10 - 훌륭해요
Teresa
2024년 4월 12일
Teresa
2024년 4월에 1박 숙박함
답변 제공: Rosy T - Duty Manager 님, 2024년 5월 2일
Dear Teresa,Thank you so much for your fantastic rating! We are thrilled to learn that you had a flawless experience during your stay at Vibe. It's our priority to ensure our guests have a memorable and enjoyable time with us, and your positive feedback reinforces our commitment to excellence.If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear more. Your insights are invaluable as we continuously strive to provide exceptional service and meet the expectations of our guests.We appreciate your choosing Vibe and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Kind regards,Rosy T – Duty Manager
10/10 - 훌륭해요
Kristin
출장 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location for work visits. Close to everything.
Kristin
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 11일
Dear Kristin,Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic stay with us and that everything met your expectations.Receiving a 5/5 from you is truly rewarding, and we're grateful for your high praise. We can't wait to welcome you back for another exceptional experience at Vibe. If there's anything specific you loved or any suggestions you'd like to share, we're all ears.Thank you for choosing Vibe and we eagerly await the opportunity to host you again soon!Kind regards,
10/10 - 훌륭해요
Ben
연인과의 여행
2024년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious and clean
Ben
2024년 4월에 3박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 11일
Dear Ben,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests.If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional.We hope to have the opportunity to host you again. Your satisfaction is our priority, and we look forward to welcoming you back.Kind regards,
10/10 - 훌륭해요
Grant
연인과의 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had next door neighbours that were basically screaming at 2100. I know this is not the hotels fault but wanted to make a comment about it.
Also clearly heard street traffic in early morning.
Grant
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 6일
Dear Grant, Thank you for taking the time to share your positive feedback regarding your recent stay at Vibe. We are delighted to hear that you had an overall enjoyable experience, and we appreciate your perfect rating 5 out of 5. It's always encouraging to receive positive feedback and we are pleased that you found your stay satisfactory.While we're thrilled with your positive rating, we also acknowledge that there is always room for improvement. We are sorry to hear that you were disturbed by the noise coming from the room nearby. We will definitely take note and see how we can prevent this issue from happening again.Thank you for choosing Vibe and we look forward to the opportunity to welcome you back for another outstanding stay in the future. Kind regards,
10/10 - 훌륭해요
Chikako
2024년 4월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chikako
2024년 3월에 5박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 6일
Dear ChikakoThank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 10/10 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
6/10 - 괜찮아요
Selome
단체 여행
2024년 4월 3일
Ok Hotel but lacks well professional front person. I didn't feel the hospitality. Cleanliness of room furniture was also questionable. Bed sheets and bathroom were clean. In addition, the hallway was a little bit musty and smelly for me. I stayed on the 1st floor for one night. It was a bit noisy on the street side. Also, the room they assigned for me initially had sink drainage issues so I had to change.
I stayed at Zara Tower Hotel nearby before and really enjoyed my stay there. Very clean and comfy bed. I prefer Zara than this one.
Selome
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 3일
Dear Selome, Thank you for taking the time to share your recent experience with us, and we sincerely apologize for the inconveniences you encountered during your stay. Please know that your feedback is incredibly important to us, and we have taken your comments seriously. We are committed to rectifying these issues and ensuring they do not happen in the future. We truly appreciate your feedback as it helps us identify areas where we can improve and provide a better experience for our guests. Please accept our apologies for any inconvenience you experienced, and rest assured that we are taking steps to prevent such issues from happening again. If you have any further concerns or if there is anything else we can do to make your future stays more comfortable, please do not hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more pleasant and hassle free stay. Kind regards,
8/10 - 좋아요
Ernesto
2024년 4월 2일
Ernesto
2024년 4월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 22일
Hi Ernesto,We really appreciate you taking the time to review your experience with us here at Vibe Sydney Hotel. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!
10/10 - 훌륭해요
Yuri
2024년 3월 28일
Yuri
2024년 2월에 3박 숙박함
답변 제공: The Vibe Team 님, 2024년 4월 18일
Dear Yuri,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it another 5 stars experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards
8/10 - 좋아요
Sonja
단체 여행
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Professional and helpful staff. Lovely room.
Sonja
2024년 3월에 2박 숙박함
답변 제공: The Vibe Team 님, 2024년 3월 27일
Dear Sonja,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
6/10 - 괜찮아요
Kayo
아이를 동반한 가족 여행
2024년 3월 24일
별로예요: 청결 상태
シャワールームが汚い
Kayo
2024년 3월에 4박 숙박함
답변 제공: The Vibe Team 님, 2024년 3월 27일
Dear Kayo,Thank you for taking the time to share your experience with us.We are sorry to hear that the shower cleanliness was not up to your standards. Our housekeeping team strives to provide the highest level of cleanliness and we're sorry if we fell short on this occasion. We'll make sure to address this issue with our team and take the necessary steps to ensure that it doesn't happen again in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
Kristin
출장 여행
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous staff welcome and service. Room was exceptional clean and well appointed. The vibe hotel is fabulous for a work stay.
Kristin
2024년 3월에 1박 숙박함
답변 제공: The Vibe Team 님, 2024년 3월 21일
Dear Kristin, Thank you for taking the time to share your positive feedback regarding your recent stay at Vibe. We are delighted to hear that you had an overall enjoyable experience, and we appreciate your kind rating of 5 out of 5. It's always encouraging to receive positive feedback and we are pleased that you found your stay satisfactory. We take great pride in providing a comfortable and memorable experience for our guests and your comments/rating motivate us to continue delivering high quality service. While we're thrilled with your positive rating, we also acknowledge that there is always room for improvement. If there are any specific aspects of your stay that stood out to you positively or if you have any suggestions for enhancements, we would love to hear more about them. Your insights are invaluable as we strive to make each guest's experience even better. Thank you for choosing Vibe and we look forward to the opportunity to welcome you back for another outstanding stay in the future. Kind regards,
6/10 - 괜찮아요
John
2024년 3월 19일
별로예요: 직원 및 서비스
John
2024년 3월에 3박 숙박함
답변 제공: The Vibe Team 님, 2024년 3월 21일
Dear John, Thank you for your kind rating of 3/5. We appreciate your feedback and are here to listen and improve. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,