숙박 시설의 전망
예약 가능 여부 확인

쉐라톤 시라큐스유니버시티 호텔 & 컨퍼런스 센터 여행 후기

3.5 out of 5
쉐라톤 시라큐스유니버시티 호텔 & 컨퍼런스 센터
801 University Ave, Syracuse, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 886개 이용 후기 중 483개" "
평점 8 - 좋아요. 886개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 886개 이용 후기 중 82개" "
평점 4 - 별로예요. 886개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 886개 이용 후기 중 25개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
학생방문할때 편햬요
학교안에 있어서 좋았어요 시설이나,서비스는 보통입니다
2023년 12월에 3박 숙박함
답변 제공: Jason 님, 2023년 12월 18일
Thank you for staying with us. We appreciate you choosing the Sheraton. Stay safe and have a great Holiday Season

10/10 - 훌륭해요

CHOI

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

kwakzang 님, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시라큐스에서 이용하기 좋은 호텔
시라큐스로 유학오면서 집을 구했는데 집에 가구들이 전혀 없어서 몇일간 머물 곳이 필요해서 선택한 것이 쉐라톤 호텔이었다. 위치상으로도 시라큐스 시내에 있어서 공항에서 오는 것도 편리하고 주변의 마트나 상점들을 이용하는 것도 편리하다. 내부시설도 깔끔한 편으로 다만 한 가지 아쉬운 점은 주차장이 유료라는 점.

8/10 - 좋아요

Byung Je 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 깨끗한 호텔
조식이 다소 부실하였지만 전체적으로 호텔 시설이 좋고, 종업원들도 친절하여 만족스러웠습니다.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 22일
Thank you for staying with us. We wish you the best. The hotel closed on May 13th. We appreciate you and hope all your future stays, wherever they are, exceed your expectations.

2/10 - 너무 별로예요

Carolyn

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condition of this facility was terrible! Upon arrivial, I opened the closet to hang some clothing and iit smelled so bad of moiture and milldew I immediately closed it and never opened it again. The bathroom also smelled and some milldew on the grout of the tile. In all my travels I have never encountered such deplorable room conditions, especially from such a well respected company as Sheraton! Someone needs to take a serious look at this place!
2024년 5월에 2박 숙박함
답변 제공: Jason 님, 2024년 5월 12일
Carolyn,Thank you for staying. I am sincerely sorry for what you experienced. Sad to say, but we are closing tomorrow. We wish you luck in the future and stay safe and healthy

6/10 - 괜찮아요

Elizabeth 님, Florence

좋아요: 직원 및 서비스
It was fine
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 10일
Elizabeth,Thank you staying with us. I am sincerely sorry for falling short of delivering the service you expected. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 10일
Lisa,Thank you for staying with us and for the 4 out of 5. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, quiet and safe. It less than a block from Syracuse university.
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 10일
Yvonne,Thank you for staying with us and for the 5 out of 5. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

10/10 - 훌륭해요

carole

Nice property and very clean. Good check in
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 6일
Carole.We thank you for the 5 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

10/10 - 훌륭해요

Jacqueline

2024년 5월에 1박 숙박함

8/10 - 좋아요

Thania

Great environment for family
2024년 5월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 6일
Thania,We thank you for the 4 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

8/10 - 좋아요

Taryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff was very friendly!
2024년 3월에 2박 숙박함
답변 제공: Jason 님, 2024년 5월 6일
Taryn,We thank you for the 4 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is a bit older but still okay. The staff are nice and it’s close to where we needed to be for graduation at Syracuse.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Amy 님, Southlake

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is not clean or well staffed
2024년 4월에 2박 숙박함
답변 제공: Jason 님, 2024년 5월 1일
Amy,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. I understand your disappointment. It is sad to say that our hotel will be closing after Syracuse University Graduation in 2 weeks. We will do our best to improve up to our last guest's departure.

8/10 - 좋아요

Kristine

2024년 4월에 1박 숙박함
답변 제공: Jason 님, 2024년 5월 22일
Thank you for staying with us. We wish you the best. The hotel closed on May 13th. We appreciate you and hope all your future stays, wherever they are, exceed your expectations.

8/10 - 좋아요

Viviane

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Jason 님, 2024년 4월 22일
Viviane,Thank you for staying with us and for the 4 out of 5. We wish you the best and want you to stay safe and healthy.

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect for our tour of Syracuse Univ
2024년 4월에 1박 숙박함
답변 제공: Jason 님, 2024년 4월 12일
Scott,Thank you choosing to stay with us. We appreciate the 4 out of 5. I am very happy we were the perfect hotel for your visit to SU. I am sorry to say we will be closing our doors as a hotel after this years SU Graduation. We will be a Dormitory. Good luck and stay safe and healthy.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet place. Thought it was a bit pricey for the area. Staff and restaurants were outstanding!
2024년 4월에 2박 숙박함
답변 제공: Jason 님, 2024년 4월 8일
Jason,Thank you for staying with. We appreciate the 4 out of 5 on your review. Your comments were also very much appreciated. Please stay safe and healthy.

4/10 - 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Jason 님, 2024년 3월 26일
Joseph,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. We will work harder to make sure this does not occur again. Stay safe and healthy.

8/10 - 좋아요

Clara 님, freeport

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jason 님, 2024년 3월 25일
Clara,Thank you for choosing to stay with us recently. We appreciate the 4 out of 5 as well. Stay safe and healthy and if you come back to the area prior to our closing in May 2024, we hope you can stay with us again.

4/10 - 별로예요

Michele

2024년 3월에 1박 숙박함
답변 제공: Jason 님, 2024년 4월 8일
Michele,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. It as not typical for us to have guests leave disappointed. I will make sure we do better so this does not occur again.

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jason 님, 2024년 3월 18일
Michelle,Thank you for choosing to stay at the Sheraton Syracuse. We appreciate the 5 out of 5 score. We hope you have another chance to stay prior to our closing in May. Stay safe and healthy.

8/10 - 좋아요

Gladys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buenos
2024년 3월에 2박 숙박함
답변 제공: Jason 님, 2024년 3월 18일
Gladys,Thank you for choosing to stay at the Sheraton Syracuse. We appreciate the 4 out of 5 score. We hope you have another chance to stay prior to our closing in May. Stay safe and healthy.

10/10 - 훌륭해요

Colleen

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you. I was able to walk from Upstate Golisano Childrens Hospital in 5 mins. Easy safe walk. I was able to showers after mt sons surgery to make myself feel a little better. It wad everything I needed even though I didnt even spend the night.
2024년 3월에 2박 숙박함
답변 제공: Jason 님, 2024년 3월 14일
Colleen,Thank you for staying with us and for the 5 out of 5. I am so happy to hear we could provide you a comfortable place while dealing with a concerning situation. I wish the best for you and your family.

10/10 - 훌륭해요

Jim

2024년 3월에 1박 숙박함
답변 제공: Jason 님, 2024년 3월 25일
Jim,Thank you for choosing to stay with us recently. We appreciate the 5 out of 5 as well. Stay safe and healthy and if you come back to the area prior to our closing in May 2024, we hope you can stay with us again.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for a night or two
People were amazing, room was very clean, bed was ok, not great but certainly not awful.
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 29일
Christopher,Thank you for choosing to stay with us. We truly appreciate you comments. We hope you can return prior to our closing in May of this year. Stay safe and healthy.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect location
This hotel could not be in a better location to visit Syracuse University; it is on campus. Our room was large and comfortable, and breakfast at Rachel's was convenient and the food was good. We heard that this hotel will be turned into a dorm for students at the end of this (spring) semester, which is unfortunate. It was the perfect location and just right for our campus visit.
2024년 2월에 2박 숙박함
답변 제공: Jason 님, 2024년 2월 28일
Lisa,I am happy you enjoyed your stay with us and appreciate you completing this survey. We are all sad to say goodbye, but we all move forward. Please stay safe and healthy and thank you again for choosing the Sheraton Syracuse.

8/10 - 좋아요

Shoudu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 26일
Shoudu,Thank you for staying with us recently. We appreciate you choosing our hotel. We do hope you have a chance to stay again in the near future. Stay safe and healthy.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Jason 님, 2024년 2월 26일
Thank you for staying with us recently. We appreciate you choosing our hotel. We do hope you have a chance to stay again in the near future. Stay safe and healthy.

8/10 - 좋아요

Ellen

2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 26일
Ellen,Thank you for staying with us recently. We appreciate you choosing our hotel. We do hope you have a chance to stay again in the near future. Stay safe and healthy.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 26일
Susan,Thank you for staying with us recently. We understand there are many choices of hotels and appreciate you stayed here. Thank you for the 10 out of 10 as well. We do hope you can stay again, real soon.

4/10 - 별로예요

Orlando 님, Hamburg

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property seems old and has not been remodeled.the elevators doors dirty, my pillow had blood stains and carpet stains.Isa from the front desk wasvery helpful. room,
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 20일
Orlando,Thank you for staying with us recently. I appreciate your valuable feedback. I am sincerely sorry for what you experienced and have shared your comments with our Housekeeping leaders. We will correct the concerns you have shared. I have also shared your comments with Isa, who is greatly appreciative. Stay safe and healthy.

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 19일
Anne,Thank you for choosing to stay with us and for the 4 out of 5 on your survey. We are happy you enjoyed your time and hope to see you again, soon.

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The location is very convenient to campus and the staff is helpful and friendly. The hotel could use some upgrades. The heat did not work in our room which was uncomfortable. They did offer to switch rooms but we arrived late and determined it was too much trouble as we were already settled in. The location is terrific for campus.
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 19일
Susan,Thank you for staying with us and providing your valuable feedback. I am sincerely sorry there was an issues the heating unit in the room. I understand not wanting to move rooms as well, as once you get settled, you don't want to start over. I have shared your comments with our team and we will make sure the issues are corrected. Stay safe and healthy.

10/10 - 훌륭해요

MATTHEW

2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 19일
Matthew,Thank you for choosing to stay with us. We are very happy you enjoyed your time at the hotel. We hope to see you again, soon. Stay safe and healthy.

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
Lovely well and very friendly help.
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 12일
Cynthia,Thank you for staying with us. We truly appreciate the 5 out of 5 and the wonderful comments regarding our associates. Please stay again and stay safe and healthy.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will miss you
I stayed at this hotel because of Louisville vs. Syracuse game. This is a very nice hotel, but I was informed that this hotel will turn into student dormitory. Thanks for the excellent service.
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 9일
We will miss you too!!!Thank you for staying with us and scoring us a 10. We are sorry we will be closing and appreciate you staying. Stay safe and healthy.

2/10 - 너무 별로예요

Andrew 님, Scranton

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 9일
Andrew,Thank you for staying with us recently. Our goal is to exceed our guests' expectations. I am sincerely sorry for falling short of meeting your expectations. We will work harder to make sure this gets corrected.

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a very convenient location. My son is a student athlete so we come to his games very often.
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 5일
Colleen, Thank you for staying with us. We appreciate the 5 out of 5 score. Wishing the best of luck to your student and hope to see you again soon. Stay safe and healthy.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 5일
Thank you for staying with us and completing the survey provided. Sorry for not delivering the perfect stay, but we will strive to do so the next time you choose to stay with us. Stay safe and healthy.

10/10 - 훌륭해요

Justina

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Liked the location, room was clean, room service was fast and food was delicious.
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 2일
Justina,Thank you for staying with us and sharing your feedback. We appreciate the 5 out of 5 score. We hope you can stay again soon. Stay safe and healthy

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
location location location
Great location for visiting the university. I believe they are turning it into dorms.
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
David,Thank you for the 10 out of 10. We appreciate you staying with us and yes, the hotel is being converted into a Dormitory for SU. I do hope you get another opportunity to stay prior to May 2024. Stay safe and healthy.

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
Judy,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
Thank you for staying with us. I am sorry we fell short of meeting your expectations. Please contact us directly at the hotel if you would like to share any additional details so we may be able to correct the concerns you encountered.

8/10 - 좋아요

Al

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
Al,Thank you for staying with us and for the 4 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location for the university
Comfortable stay, friendly staff, convenient location adjacent to campus.
2024년 1월에 2박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
Christopher,Thank you for staying with us recently. We appreciate the 10 out of 10 on your survey. I am glad you found our staff and location exceeded your expectations. We hope you can stay again, soon. Stay safe and healthy

10/10 - 훌륭해요

Michael

2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 2월 5일
Michael,Thank you for choosing to stay with us and for the 5 out of 5 on your survey. We appreciate it and are happy you enjoyed your time with us. We hope you can stay again soon. Stay safe and healthy

10/10 - 훌륭해요

Sara

2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
Sara,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and convenient. Was a little surprised the meal I had at Sitrus ( steak), the hotel evening restaurant , was very good.
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 29일
John,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I am so happy to hear you enjoyed your meal in Sitrus. I do hope you can stay again. Stay safe and healthy.