โFirst off, all staff was very friendly and nice. Always there to help and assist. The rooms, pool, and common areas all super clean. Very close to the mall and surrounding restaurants making it the perfect spot to stay. Loved the GF options for food as someone with celiac disease many hotels I have stayed at do not offer GF so that was a huge plus! We will be staying here again and its pet friendly !!! One of my hotel favorites for me and my daughter. !!โ
โStaff were friendly, room was clean and spacious. Bed was comfortable but could use better pillows. Walk to downtown is easy, Uber to Lakeview for a concert. Parking at hotel is not free but convenient. Coffee marker was broken in our room, but there was free coffee in the lobby. Love the full size refrigerator and dishes provided. โ
โWe had a wonderful stay here! Clean, cozy, and nicely decorated with wonderful amenities including fresh fruit! The owner/staff were incredibly friendly and accommodating. A must-stay if youโre in the finger lakes!โ
โI liked the modern feel of the Tru. Carpets in hotel rooms always make me a little uneasy from a cleanliness viewpoint, so I was pleased to see hard flooring. The beds were very comfortable and the bedding was fresh and felt soft on the skin.
Bathroom was spacious, clean and was well stocked with basic toiletries and a hairdryer.
Mini fridge in room was handy for keeping drinks cool. Adjustable AC in the room was a plus as it was over 30 degrees during our stay.
Check in and out very smooth....
โMy husband and I thoroughly enjoyed our stay. The rooms were super clean, the bed and pillows were super comfortable and the pool was clean and refreshing. Staff was friendly and accommodating. โ
โThe place was modern and clean. The room was large and the beds were comfortable and met our needs for maintaining our electronic devices. I didn't feel like I had to inspect the beds before sitting on them. The shower curtain was ripped and should have been replaced before we arrived.โ
"During the college graduation season, hotel rates were unreasonably high. While I understand that prices can go up during peak seasons, this was a rural hotel, and the rates felt unjustified. The staff were friendly and kind, but the condition of the hotel was disappointingโ the bathroom fan didnโt work, and the drain was clogged. It was originally $609 per night plus tax, totaling $1,425 for two nights, which was absolutely not worth it. I appealed to the manager and got it reduced to around $900, but even that felt too expensive for the quality of the hotel."
