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라 퀸타 인 & 스위트 바이 윈덤 터코마 - 시애틀 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 터코마 - 시애틀
1425 E 27th St, Tacoma, WA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1047개 이용 후기 중 425개" "
평점 8 - 좋아요. 1047개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1047개 이용 후기 중 173개" "
평점 4 - 별로예요. 1047개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1047개 이용 후기 중 74개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Dongsun

2022년 8월에 1박 숙박함

4/10 - 별로예요

Song

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Close the highway . So we can not sleep at night.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Lori

연인과의 여행
별로예요: 직원 및 서비스
Check in experience was worse than I would have expected. There was a lot of noise all night which made it hard to sleep and we had a long drive the day of check out.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Janice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super quiet on the 2nd floor, the surrounding area isn’t great but the property is well fenced and lit and there are security guards. Staff was very friendly and helpful.
2024년 5월에 6박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When checking in there was a guest that happened to be quite disgruntled. He was very loud and causing a scene. The general manager was on site and handled the escalating situation with such amazing professionalism and confidence. I will definitely stay again when in town.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Lilly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 5월에 1박 숙박함

4/10 - 별로예요

Kathy

별로예요: 청결 상태, 직원 및 서비스
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 숙박 시설 상태 및 시설
Very clean room. Staff was friendly. We didn’t arrive until 9pm.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff-everyone-was GREAT.Helpful and friendly.Outstanding.Clean property and room.Thanks to everyone.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and well maintained.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Rossana

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like about the bed sheet and pillow cases looked dirty or not changed when we get to the room but I like the response from the front desk, she gave us a new room right away
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

valerie

Breakfast not good
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Juarez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is next to Interatate 5, which does not help that the ramp to get to I-5 you have cars revving their engines to get to speed. This causing some pretty loud noise outside.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ericka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very kind a helpful. Rooms were clean and smelled fresh. The area directly around it is a bit industrial with some unhoused folks but safe during day to walk to Tacoma Dome.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

preston

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient to where we were going but neighborhood a little sketchy
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Becca

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. There was what looked like blood on the walls in the room. Transients on property, possibly staying at the hotel. The area is terrible and unsafe. Restaurant subpar.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

STEPHANIE

.
2024년 4월에 1박 숙박함

8/10 - 좋아요

megan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
enjoyed our stay - were a bit disappointed the pool wasn't open yet - the hot tub was one of the reasons we booked this location
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Kimberly

2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Yana

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service here was terrible. I came in late, went to bed about 2 am, in the morning, I got a text saying “thank you for staying, please use this link to pick your check out time” 11am was the latest option, but there was a “late checkout option @ 1pm for an extra $25” and a “very late checkout option at 3pm for an extra $55”. I chose the 1 pm option to get some more rest, as I had gotten up for breakfast and wanted a couple more hours of sleep. I call the front desk to confirm about 10:45, and they tell me that is not an option and I need to check out by 11 for free, or at 12 for 25$. I go to the front desk to show them, the text I received from them, and those were options THEY offered. Why did they advertise that on their app when choosing checkout times, if it wasn’t an option. False advertising. The manager allows it, says I can stay til 1. I go back to my room and the housekeeper comes in and throws a fit that I’m not checked out. I try to explain to her the manager allowed it, but she goes on for 10 minutes about how that’s not ok. I was frustrated, tired and really stressed out at this point and just left then. This whole stay was stressful and I didn’t get the relaxing stay that I came for. The manager just apologized. I believe her name was Dorothy. I am Never staying at any Wyndham hotel again. Rude and disrespectful service. Don’t advertise and offer on your app what you can’t provide. Ridiculous. Debra the night shift front desk girl was amazing though.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Cristal

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff were very rude
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a clean, quiet and comfortable hotel
2024년 4월에 1박 숙박함

8/10 - 좋아요

Becca

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While we did not use it, the pool looked very inviting and was good sized and they had a continental breakfast.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

VERA

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Oleg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Omar

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Poor or even worse customer service at front desk
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Megan

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Overall not worth the cost.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Inna Sofia

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

CRYSTAL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall, I would definitely stay here again if returning to an event at the Tacoma Dome. In warmer weather you can walk from the hotel, although the staff do NOT recommend it. There is not a complete sidewalk the whole way there, and there were a couple homeless camp set ups along the path. (It took about 18 mins each way, but we saved $30 in event parking, and about 1.5 hours easily by not driving.) There were several other people walking too, so we had no issues. Make sure to wear comfortable shoes, and they may get dirty, fyi. The hotel staff were all great, food in the restaurant was good and the room was better than expected for an older hotel. However, there was definitely hallway noise (even being on the top floor towards the end), and the main door to the room didn't shut/seal completely, so there was light around each side of the door that shined through all night. I also noticed pilling on the sheets which I found odd, and although the mattress was decent, the pillows were not the greatest so I would take my own if I ever go back. All in all I would recommend, especially if going to an event at Tacoma Dome, as its one of the closest hotels to the venue, and all staff we encountered were great.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kindra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location close to Tacoma Dome, room was clean and staff was friendly. The surrounding area is not the safest or cleanest, but they did have security in the parking lot so that definitely helped.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Juan

Breakfast very poor, i would prefer at least a little sausage or small piece of bacon.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Chris

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lacking usual amenities, inconvenient entry, ugly surroundings.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Hydie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility was clean and nice. Big room and a very comfortable bed. The downside was the noise from the highway.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Shyleah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have pictures of dirty bedding, counters and floor. When we got here we could not check in and lady was rude about not being able to check in because I was not willing to leave my personal things in her care.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Katrina

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Anna Bonville 님, 2024년 4월 18일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 - 좋아요

Jubin

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Nathan

2024년 4월에 2박 숙박함
답변 제공: Anna Bonville 님, 2024년 4월 18일
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

8/10 - 좋아요

Arika

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Anna Bonville 님, 2024년 4월 18일
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 - 훌륭해요

Juan

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio la quinta inn nos hemos hospedado en todo Estados Unidos en laquinta inn muy recomendado
2024년 4월에 1박 숙박함
답변 제공: Marlene 님, 2024년 4월 9일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 - 훌륭해요

Chris

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view
2024년 4월에 1박 숙박함
답변 제공: Marlene 님, 2024년 4월 9일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like how nice the front is and how clean the rooms are ! Definitely recommend!
2024년 4월에 1박 숙박함
답변 제공: Marlene 님, 2024년 4월 9일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

8/10 - 좋아요

Zachary

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a really nice stay if youre comfortable in a more rundown area. The hotel interior is welcoming and clean. They also provide security in the parking lot. Room was clean and stocked. Only downside was two lights were out. Planning on staying again any time im down in Tacoma!
2024년 3월에 1박 숙박함
답변 제공: Marlene 님, 2024년 4월 9일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

8/10 - 좋아요

Delia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Marlene 님, 2024년 4월 9일
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

2/10 - 너무 별로예요

Catherine

2024년 3월에 1박 숙박함
답변 제공: Anna Bonville 님, 2024년 4월 18일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.