2 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(현지 및 세계 요리)

큐 호텔 여행 후기

3.5 out of 5
큐 호텔
J.A. Clarin Street, In Front of City Hall, Tagbilaran, Bohol

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 154개 이용 후기 중 68개" "
평점 8 - 좋아요. 154개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 154개 이용 후기 중 16개" "
평점 4 - 별로예요. 154개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 154개 이용 후기 중 1개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

youngil

2023년 6월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박후기
숙박은 좋았고.조식은 무난합니다. 실내청결도는 좋았고요.
2019년 9월에 1박 숙박함
답변 제공: Jonathan 님, 2019년 9월 26일
Thank you sir David for staying with us at KEW Hotel - Tagbilaran! Your feedback is important to us and we will continue crafting a great service and facilities to your next visit. Thank you and have a great day ahead!

10/10 - 훌륭해요

Robert

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk personnel were very bad at their job. They tried to charge me on a prepaid stay reserved on Expedia. They reserved me a cab that was cancelled by the driver for some reason but never informed me. The front desk knew well in advance of the cancellation.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Josefina

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

perry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are good, place is clean and safe nice roof top restau / bar.. spacious room
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

ronald

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in went smooth but soon after it went downhill. First off when we got to our floor we noticed that the hallway carpet leading to our room was extremely dingy / dirty and was in need of a deep cleaning or replaced. As soon as we keyed into our room my wife went to use the bathroom and noticed a small roach on the bathroom sink. Instead of calling down to the front desk we just killed it thinking to ourselves we were only going to be there for a short stay. We also noticed that the towels didn’t appear to be very clean as well as the bed linen. Rather than complain and ask for another room we just dealt with it. A few hours later we fell asleep and I was awakened by something crawling over my face, when I jump up and looked on the bed there were SEVERAL cockroaches on the bed. My wife screamed and that was all I could take. Without a “Plan B” we gathered our belongings and went down to the front desk in order to check out of that hotel. I showed her a video of the roaches under the bed and while she did offer another room the damage was done. I’ve travelled around the world and have yet to experience something quite like this. I wouldn’t recommend this hotel for your stay. There was a hotel not far from there that was able to accommodate us at about the same rate and was immaculate and much quieter as well.
2024년 3월에 2박 숙박함
답변 제공: D 님, 2024년 3월 28일
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. At KEW Hotel, we aim to deliver excellent service so I’m disappointed to hear that wasn’t the case for you.

4/10 - 별로예요

Daniel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in and got to our room, there were roaches crawling around the bathroom. Like, I literally counted 4 roaches scurrying around when I turned on the light. Bathroom mirror was dirty. And they gave us the wrong room. Was supposed to be a single queen/double bed. But they gave us a room with two singles. I wound up letting it go, because I was having digestive issues and just needed to sleep. Took forever for us to check out, because they had to inspect the room. But, this took them at least 15 minutes. Maybe a bit more.
답변 제공: D 님, 2024년 3월 27일
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. At KEW Hotel, we aim to deliver excellent service so I’m disappointed to hear that wasn’t the case for you.

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aussie in Pines.
Firstly the hotel is spotless, very clean and I can't fault the rooms. Parking is great the outside guard is awesome the reception and rest of staff were so nice, helpful and just professional. Food was ok but it's Pinoy, so those that have traveled here will understand what I mean, always cold and never like the menu Fotos... But wholesome... I do recommend this hotel as I'm in Bohol every couple of months my kids are here.. to me best hotel in Bohol, location and cleanliness.
2024년 1월에 3박 숙박함
답변 제공: D 님, 2024년 2월 13일
MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.3Dona

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free breakfast, basic, yet filling. Excellent coffee and cappucino. Walking distance to ICM mall. EXCELLENT American television stations. If you are a TV addict, this hotel has the best television stations available, better than all the high end resorts that i have stayed in during my many yrips to the Philippines. Excellent value for my money, i was able to easily extend my stay for another day during xmas season.
2023년 12월에 3박 숙박함
답변 제공: D 님, 2024년 2월 13일
MABUHAY!Thank you for your feedback. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.

4/10 - 별로예요

Cynthia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

8/10 - 좋아요

Lerina Campos 님, howell

가족 여행
Our stay was good and comfortable There was an issue with our reservation during check in It was resolved but took a while The staff are excellent
2023년 11월에 5박 숙박함

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its close proximity to the mall.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Average
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Svein Arne

2023년 6월에 1박 숙박함

8/10 - 좋아요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to the only mall on the island is important. Great location if you want to be in Tagbilaran. Great restaurant and friendly staff.
2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Elisa

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeptie rey

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff is approachable and kind
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Marianita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad, none is perfect in this world so bear with it. The worst is none available parking each time we arrive there
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Rosario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean and spacious for the price point. All the staffs were friendly, accommodating and efficient. Food was excellent, breakfast buffet has great assortment of pastries, fruit, pancakes, bacon, eggs and more. Will stay again without second thought.
2022년 6월에 7박 숙박함

8/10 - 좋아요

HIROkI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2020년 2월 21일
Thank you for the wonderful ratings. We are hoping to be of service again.

10/10 - 훌륭해요

Yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad for the price
Room is nice size, check in was easy. Neighborhood not that great, only a shopping center. Very good Saturday night buffet for450 php. Breakfast was limited choices.
2020년 1월에 2박 숙박함
답변 제공: Jonathan Dionson 님, 2020년 2월 13일
Thank you for having a good experience with us. It was our great pleasure to be of service. Thank you once again and we are looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean,good food, comfortable room, spacious bathroom.
2020년 1월에 1박 숙박함
답변 제공: Jonathan D. 님, 2020년 1월 14일
Thank you so much for staying and a wonderful experience with us here at KEW Hotel - Tagbilaran! We wish that we could be of great service to you again! Thank you!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was close to the mall so that’s a plus. Using the same bed sheet 👎👎
2020년 1월에 3박 숙박함
답변 제공: Jonathan D. 님, 2020년 1월 14일
Thank you for taking the time to give us your feedback. It is our pleasure to hear about your concern. We are very sorry if we have some flaws that we failed to provide especially in the mentioned bed sheets concern. We would like to inform you that our bed sheets will have an intermittent of 2 days before changing. This is to promote as well in our environment for not using much detergent. However, you may also request if you would like to change it every day on your next visit. Thank you and we are looking forward to your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

one time in bohol - hotel
I stay here a night with my fiancee , when we arrived there for an receptionist there helping others people but didn't bother to greet us at all but however there was a gentlemen bring us some kind of fruity drink . okay waited maybe 15-30 min finally it was our turn , checked in and it was only okay and it was not as nice as how people reviewed . will i come back to this hotel with that price i can find a better one .
2019년 9월에 1박 숙박함
답변 제공: Jonathan 님, 2019년 11월 20일
Dear valued guest, Thank you for staying with us here at KEW Hotel - Tagbilaran! We are very sorry for the bad experience you had during your stay. Thank you for giving us your feedback for us to improve our service. We believe that we still have a lot of areas to be improved. Again, we apologies and hopefully in your next visit here we will be able to provide a better service than you had experience. Thank you!

8/10 - 좋아요

Marianita

2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 5박 숙박함
답변 제공: Jonathan 님, 2019년 11월 20일
Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Jonathan 님, 2019년 10월 7일
Thank you for giving us a perfect score. We will continue to be great and improve what we can improve to serve our guests better. Thank you and looking forward to your next visit.

10/10 - 훌륭해요

Michael 님, Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to wait long time to get my deposit back and I am still waiting for it.
2019년 9월에 2박 숙박함
답변 제공: Jonathan 님, 2019년 10월 7일
Hi Sir Michael, Thank you for giving us an excellent review despite of waiting time you had experience. We will do it promptly next time. Thank you and we hope to be of service again.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 9월 7일
Thank you for giving an outstanding score. We hope that you had a good experience during your stay. We will strive hard to make it excellent in giving service to our guest.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
微笑的背後還是藏有巨大的風險
如帝制社會 稍微與規定不符 硬是收你5000菲幣 雖然對沒有守規矩訂有罰則 但也不是漫天要價 真的很同情被宰的客人
2019년 9월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 9월 7일
Dear Valued Guest, We are very sorry that you have to pay a Php 5,000.00 penalty for a smoking fee. We are very sorry but we are also imposing rules which our government is very strict in implementation on that. We hope that aside from this hotel policy (smoking violation) you will still have a good experience with our hotel. Thank you and wishing for your next visit to our property.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly & helpful. Good rooftop area with views, food & drinks.
2019년 7월에 5박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 8월 4일
Dear Valued Guest, Thank you for the time in giving us wonderful feedback from yours. We will continue to be good and soaring to have an exceptional service. We are looking forward to your next visit. Thank you!

4/10 - 별로예요

Chonghoe

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy hotel
Location is so so. - there is nothing else except a mall nearby. Room condition is bad. In room faculty is not complete. We had to asked for slippers, hair dryer, tissue papers, etc, among others. Aircon is super noisy. Couple with the room is facing the busy road outside, we had a sleepless night due to the noise. Luckily we only stayed here for one night for transit. The only consolation is the live band on the 7th floor is good.
2019년 7월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 7월 23일
Dear Valued Guest, We are very sorry if we failed to meet your expectation with our service. We will value your comments and make a possible action to serve you better in your next visit to us. Again, our apologies! Thank you and we are still looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i like the ambiance of the place, i dont like noise
2019년 6월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 7월 10일
Thank you so much for liking the facilities that we have. As much as possible, we will address some of your dislikes such as the noise. Thank you and looking forward to your next visit.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel in a convenient location for trips to the Chocolate Hills, but not for trips to the beach. No pool or other facilities. Good room, good wifi, good breakfast. Had to ask for room to be made up each day
2019년 6월에 3박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 6월 27일
Dear Valued Guest, Thank you for taking the time to give your feedback. We really appreciate it and we thank you for the compliments to our hotel. We will certainly improve our services and facilities to serve you better. We are looking forward to be at your service on your next visit here in Bohol.

8/10 - 좋아요

Emie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
More toilet paper.
2019년 6월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 6월 19일
We are very sorry if we failed to provide you one of our amenities. However, kindly let us know if you need more from our amenities in your next visit. We are very sure that we can provide it to you! Thank you and looking forward to your next visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was prima en naar verwachting. Het ligt aan een drukke straat, maar geen geluidsoverlast in de kamer. Er is een mall, winkelcentrum, en bus terminal dichtbij. Alles is afhankelijk van activiteiten, maar het hotel en personeel zijn behulpzaam om de juiste weg en eventueel vervoer aan te bieden of te verwijzen naar de juiste mogelijkheden.
2019년 5월에 5박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 5월 29일
Thank you so much that you did enjoy your stay with us. We also would like to thank the appreciation to our staff that they are being so helpful with your journey while you are here in Bohol. It is our pleasure to be of service. Thank you and we are looking forward to your next visit.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Great place to remain overnight while travelling.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property should inform clients of their pick up services, specially ftom the pier and airport. We had the problem of negotiating with motor drivers to reach the hotel who started asking 200 pesos from pier to hotel. Other hotels even when booking is done through expedia, get an email telling them of the service offered by hotel. Also the staff of the hotel, at least the day we arrived were kind of rough in dealing with us.
2019년 5월에 3박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 5월 17일
Dear our valued guest, Greetings from KEW Hotel - Tagbilaran! We are very sorry if we haven't met your expectations with us. We sincerely apologize. We know that there were some motorcycle drivers who are taking advantage of asking you a higher rate of going to our property. We will let escalate this concern to the government agency for transportation tariff regulation. Thank you and we are looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the ambiance is good, can relax due to quite place, accessible to icm
2019년 5월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 5월 29일
We thank you for taking the time to give feedback to our hotel. It is our pleasure that you have been satisfied with our customer service and place. Thank you and we are looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great location and the folks in the help desk answer all of your needs and questions. I really appreciate them helping us get on the ferry back to Cebu city.
2019년 4월에 3박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 5월 2일
Thank you for sharing us your great experience with us! It is really our pleasure to be of service. We thank you for appreciating our best effort to be excellent as it is in providing customer service to our guest. Thank you and we are looking forward to your next visit.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Try order items on the menu no stock , no rice for the sushi , the sushi that we did order was awful , a big pile of mush . The front desk was helpful but disappointing we had to pay an extra fee for our 10 year old daughter . I won’t be back here that’s for sure . They play it off as a luxury or high end hotel but nothing high end about this place .
2019년 4월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 5월 4일
We are very sorry to hear from you about the disappointing experience. We apologize if we didn't meet and failed your expectation. We will give attention to your concern and improve our facilities and our services. We hope that you can still consider us while traveling here in Bohol. Again our sincere apologies! God bless!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel clean front desk personnel are very helpful. I would recommend this hotel.
2019년 4월에 4박 숙박함
답변 제공: Jonathan S. Dionson 님, 2019년 5월 2일
Thank you so much for your recommendation. It is our pleasure to be of service. We hope that you'll have a great stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i like most of all during my stay and i will highly recommended kew hotel to all my friends
2019년 4월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 4월 10일
Thank you so much for the wonderful experience you have during your stay! We will continue to make it best at all the times. Again, thank you and we are looking forward for you next visit in our property.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 4월 8일
Thank you so much for taking your time to review and rate us 10 out of 10. It is our pleasure to be of service. We are doing our best to have an exceptional service experience for our guest. Thank you and looking forward for your next visit.

6/10 - 괜찮아요

Hutcheon 님, Sydney

출장 여행
The reception staff were good, and the sales executive was exceptional. However, the restaurant staff were rude and arrogant.
2019년 3월에 2박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 4월 8일
We thank you for taking time to review us and point out what are we good at and those area that needs improvement. We are doing our best to make an exceptional service experience to our guest. Your concern regarding the restaurant service experience will be attended and corrected. We are assuring that in your next visit there will be an improvement. Thank you and looking forward in your next visit.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Stay, Impressed
Great hotel. Large mall right next to the hotel. They offer free shuttles to the port. Great stay, best hotel I stayed at in my 2 weeks in the Philippines.
2019년 3월에 1박 숙박함
답변 제공: Jonathan Dionson 님, 2019년 3월 19일
Hi Sir Daniel, Greetings from KEW Hotel - Tagbilaran! It is our pleasure that you have a great experience while staying with us. We will surely stay amazing and impressed our hotel guests through meeting and exceeding their needs and wants.Through your excellent review, we will strive hard to do our best because it motivates us to grow and provides an excellent customer service to our guests. Thank for your appreciation and we are looking forward on serving you soon. Stay connected with us by visiting our website at www.kewhotel.com.ph Thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and service are amazing. Although the location is in the city, it is 30-45 minutes drive from the airport as airport location has been moved to Panglao. The hotel can provide airport transfers (700-900php/transfer).
2019년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenience, the regular room too tight get claustrophobic have to upgrade to a more spacious room. not enough choices of food in breakfast buffet
2019년 1월에 3박 숙박함

8/10 - 좋아요

YU HSUAN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Bohol experience
Free shuttle service to the seaport Stuff were nice Great balcony but needs to be clean
2019년 2월에 2박 숙박함