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Reviews of Hampton Inn & Suites Tallahassee I-10/Thomasville Road, FL

2.5 out of 5
Hampton Inn & Suites Tallahassee I-10/Thomasville Road, FL
3388 Lonnbladh Rd, Tallahassee, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

NURETTIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 2 nights in May 2024

2/10 Terrible

Brian

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Bathtub fill up with water when trying to take a shower with dirty water at that
Stayed 1 night in Apr 2024

4/10 Poor

gary

Traveled with family
Disliked: Amenities, property conditions & facilities
No water pressure in shower- extremely low- barely a dribble. Strong odor in room
Stayed 1 night in Apr 2024

6/10 Okay

Laura

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was nearing the end of renovations. Our first room had a door that would not latch. The 2nd room had hairs on one of the bed sheets, our 3rd room had a door that didn’t lock properly. Staff was friendly and apologetic.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept my forgotten bag safely
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower leaked a bit
Stayed 1 night in Feb 2024

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heating/air conditioner sounded like a jet engine going on and off all night long. The ice machine is not working/broken. The bed springs sound like the bed is going to collapse every time someone lays on it.
Stayed 1 night in Feb 2024

10/10 Excellent

Farleotha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be staying with the Hampton Inn, everything was great. The only thing I didn't like is there was no microwave in the room, but you could go to the lobby. ☺️☺️
Stayed 1 night in Jan 2024

10/10 Excellent

Rachelle, Katy

4/10 Poor

Patrick, Fishers

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
On December 5th 2023 the water to the entire building was turned off at 8:30 AM. We were not advised of this by any postings in areas where we would be sure to see them the day before. Nothing posted in elevators, no paperwork slid under our door, no phone message….just one (1) 8 1/2 x 11 plaque setting on the front desk which the clerk kept pointing to with no apology or compensation. Her only attempt to help me was to say, “I can check you out”. I wasn’t able to take a shower and had plans to meet with my Senior Manager. I WILL NOT GO BACK TO THIS HOTEL AGAIN. I checked out and my wife and I went to a nearby Holiday Inn Express.
Stayed 6 nights in Nov 2023

8/10 Good

Dana

Stayed 2 nights in Jan 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Less Than Impressed with the Room
I was less than impressed with this stay. I tried to take a shower thos morning and the off/on knob fell off in my hands. I put it back together and tried again but it fell apart agin so no shower. I picked up the phone to call the front desk about it and behold...the phone didn't work. Thre were also crumbs of some type all over the desktop surface and you could feel them as you waled accress the floor with you socks on.
Stayed 1 night in Jan 2024

8/10 Good

Tad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jan 2024

8/10 Good

Cristopher, Katy

Stayed 1 night in Jan 2024

6/10 Okay

Tracy

Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight hotel, modern and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice
Stayed 1 night in Dec 2023

8/10 Good

Betty Jo

Stayed 1 night in Dec 2023

8/10 Good

Alvaro

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Irvin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In disrepair, seriously worn out, room had overpowering fragrance. Door was so difficult to open that it was dangerous!
Stayed 3 nights in Nov 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
A couple of fruit flies in my room. Harmless but annoying. Nice to see they are remodeling and improving the property
Stayed 1 night in Nov 2023

2/10 Terrible

Roselyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old dirty, and very noisy I did not enjoy the stay at all very old and run down hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t stay here
This Hampton Inn is under construction for renovations. Plastic covers many of the windows of rooms they are using for guests so you can’t see outside. The rooms that haven’t been updated have an unpleasant odor. We stayed 3 nights but in three different rooms after looking at more rooms that each had problems. The staff tried to be helpful and wanted to please. They were working under difficult conditions, not knowing what problems different rooms had. We have stayed at many Hampton Inns and chose this one because we had always been pleased with the brand. This one fell very short of our expectations. Don’t stay here until they have finished their construction work.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk very good
Stayed 1 night in Oct 2023

4/10 Poor

LaDonna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a Handicap room. The room STANK!!! The air was not working. When I asked for a microwave in the room, the person who answered the phone said he had never heard of one. The breakfast was good, but the whole experience was terrible!!
Stayed 1 night in Oct 2023

2/10 Terrible

richard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
hotel did not know our booking we had to tell them we had an executive room booked with drinks and nibbles they had no idea duty manager gave us water chips cookie and a bar of chocolate but another guest was given complimentary water when they checked in it was only when we showed them our booking were we offered this what a let down was breakfast sausage floating in fat dirty breakfast counters we had stayed here before and loved it not againthough
Stayed 1 night in Oct 2023

6/10 Okay

Jaime

Traveled with family and small children
Our room had a wet moldy smell. The breakfast was awesome. Staff was helpful
Stayed 1 night in Oct 2023

6/10 Okay

Diane

Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location, clean rooms
Stayed 1 night in Oct 2023

4/10 Poor

Penny

Traveled with family
Property is in terrible condition. Room stinks. Pool torn up. Dirty marks on doors and door frames. Sticky surfaces!—desk and lamp switch Paid $200 to stay here, and it was not mentioned that major renovations were going on. I had stayed here before and it was nice. Will not stay again.
Stayed 1 night in Oct 2023

2/10 Terrible

Denise

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

MARTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Cierra

Traveled with family
Disliked: Amenities, property conditions & facilities
My family and I usually enjoy our stays at Hampton Inn. It is our favorite hotel. However at this location, we had a subpar experience. When we arrived we saw that the hotel was under construction and was not recognizable. The first room we were in was wet with humidity and had a moldy odor. The floors were wet as well as the bedding. We had to request another room. We were granted the switch and the room was better. We still had issues with the floor being wet. This was not normal. Our breakfast experience was not enjoyable. We came down around 9am and noticed that certain food items were not available. When the staff was questioned about the missed foods we were told, “The early bird gets the worm.” And they laughed. This did not sit well with my spirit. We made the best of it and tried our best to endure. We did not feel comfortable at this location and disappointed with the lack of customer service.
Stayed 3 nights in Aug 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Tanisha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is presently under VERY MUCH REQUIRED construction/remodel. There is a foul smell about the property that was also prevelent in the room. The atmosphere is unclean and the thought of sleeping in the bed was anxiety provoking. This was thankfully a one night stay and checkout time felt like opening a long anticipated Christmas gift. If you can avoid staying here..please do so..at least until after the ongoibg refurbishment.
Stayed 1 night in Aug 2023

6/10 Okay

Nicole, DUBUQUE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Keri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was dirty and outdated. They are getting started with a renovation, which was not noted at the time of booking. The room was dirty, lamps and furniture was damaged and the water would not turn off in the bathroom. Horrible.

6/10 Okay

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Renovating and will be noisy
This hotel is under construction renovation, both inside and out. It desperately needs a facelift and more comfortable bedding. Would not recommend staying there until renovation is over. The staff was very friendly and helpful.
Stayed 1 night in Aug 2023

4/10 Poor

kevin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Amenities
Need to be more specific with signs for check out. Stood there for a while not knowing I didn’t have to really check out. Just drop the card in the basket and leave. Also maybe more cups in the bathroom. Great place though.
Stayed 1 night in Aug 2023

2/10 Terrible

Michele, Tamarac

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very disappointed that Expedia gave this hotel such a high rating. It lowers my confidence in your rating system. It was never mentioned that the hotel was under construction. It was filthy outside, the iron was broken and I had to wait to get another one because they only had one person taking the flint desk calls, checking in people, and running the items to the room. I asked for my room to be cleaned because we were there three days and we needed garbage taken out and fresh towels. It didn’t get cleaned and when I asked for some towels we had to go get them. Very disappointing. You should at least mention it is under construction. We advised to keep our blinds shut due to the workers. Hope this rating helps to bring the rating down so others know what it is really like.
Stayed 3 nights in Aug 2023

6/10 Okay

Henry

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is being remodeled. It's old but clean. All of the staff were very pleasant and helpful. Breakfast was okay. Hot but mostly canned/powered. Room had a musky smell. AC worked well. A ceiling tile fell in the hallway right outside of our room !! Left the sheet for cover on top because the mattress was stained. I would not recommend this hotel until remodel is finished.
Stayed 2 nights in Aug 2023

8/10 Good

Clara Icelsa

Stayed 4 nights in Jul 2023

10/10 Excellent

bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Find another hotel
Was charged from hotel even though I paid hotels.com. When I asked the front desk the morning after check in I was greeted with an attitude saying they didn’t charge me even though I showed them my bank statement. Maybe it will drop off, I don’t know, but the attitude wasn’t necessary. The hotel also stunk and out room smelled like dirty dogs. Nothing seemed clean.
Stayed 1 night in Jul 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Damp in room. Believe ac override for 74. No fans.
Stayed 1 night in Jul 2023

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful.
Stayed 1 night in Jul 2023

8/10 Good

Orestes

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has flying bugs everywhere
Stayed 1 night in Jul 2023