Dear Joseph,Thank you for taking the time to tell us about your stay at the RED ROOF INN TALLAHASSEE - UNIVERSITY. I was thrilled to see you were pleased with the cleanliness of the room and it was perfect for your rest stop. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that you had difficulty turning the shower knob, the peeling paint and the discomfort you encountered from the bed which hindered your stay. Nevertheless, we at Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Anthony, The staff at the Red Roof Inn Tallahassee - University and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Karlos,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN TALLAHASSEE - UNIVERSITY. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Felipe,Thank you for your review of our Red Roof Inn Tallahassee - University. We are saddened to see that your stay was less than satisfactory as issues you described with the uncleanliness of your room is unacceptable. Should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We will use your feedback to ensure that no guest has this experience in the future.It is always our goal to give you a 5-star experience and I apologize for failing to do so. We wish you the best in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Felipe,Thank you for your review of our Red Roof Inn Tallahassee - University. We are saddened to see that your stay was less than satisfactory as issues you described with the uncleanliness of your room is unacceptable. Should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We will use your feedback to ensure that no guest has this experience in the future.It is always our goal to give you a 5-star experience and I apologize for failing to do so. We wish you the best in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Carlos, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TALLAHASSEE - UNIVERSITY and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Dear Tanika,Thank you for telling us about your recent experience at RED ROOF INN TALLAHASSEE - UNIVERSITY. I was saddened to read that the uncleanliness concerns mentioned and the insects you reported hindered your ability to enjoy your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Red Roof Management

Hello Theron,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TALLAHASSEE - UNIVERSITY and I appreciate your 2/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I am sorry that your experience did not meet your expectations, prompting your 4/10 score. However, the situation you described regarding the noise disturbance you encountered, the dirty sheets and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns.Our team is committed to satisfying our guests, so we are very thankful for your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TALLAHASSEE - UNIVERSITY and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Thanks for sharing your feedback with us, BJ. The team at our Red Roof Inn Tallahassee - University was saddened to see that we failed to provide you with a satisfactory stay. You stated that the maintenance was subpar, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Alex. The team at the Red Roof Inn Tallahassee - University was pleased to know that you were fond of our pleasant front desk staff, along with our close proximity to eateries and areas for shopping. However, you made mention of the listed insects and the faulty room heater. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. As such, your sentiments have been shared with the property as Red Roof aims to make improvements.Once again, we would like to thank you for sharing with us. We would love to host you again so that we can improve the impression left with you.With thanks,Red Roof Management

Dear Carlos,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TALLAHASSEE - UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the great service you received during your stay with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Yuriskiri,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TALLAHASSEE - UNIVERSITY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness and safety of the hotel. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello David,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TALLAHASSEE - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

Dear Freddy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TALLAHASSEE - UNIVERSITY. I am happy to read that Tessa and Keron were the greatest duo ever who ensure that you had a great experience.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Pierre,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Tallahassee - University. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our good value for the money, the spacious room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Jimmy,I appreciate you sharing your feedback following your stay at the RED ROOF INN TALLAHASSEE - UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you, Michelle, for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I am disappointed that your experience did not meet your full expectations, as you indicated the bed sheets were stained. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof ManagementRediResponse Specialist

Dear Felicia,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that the possible mold smell, the remote not working and the uncleanliness of the bathroom tub hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Kelvin,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Tallahassee - University. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Brian,I appreciate you sharing your feedback following your stay at the Red Roof Inn Tallahassee - University. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness and the other concerns you highlighted. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Shirley,Thank you for rating your recent stay at the Red Roof Inn Tallahassee - University. It's great to see you enjoyed your stay, resulting in a 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Chad,Thank you for telling us about your stay at the Red Roof Inn Tallahassee - University. I'm disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with the lack of cleanliness of the property. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

Hello Paul,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I'm truly disheartened to read that your stay was less than ideal. the loose outlets, sticky floors, the tv that would not power on the many other concerns you described is truly regrettable to see. I can assure you that I have brought your concerns to management in an effort to directly address your issues.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Carl,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I'm glad you found the location convenient. However you did mention that your stay was not too clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Abigail RediResponse Specialist

Dear Ruth,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I was thrilled to see you were satisfied with the hotel itself and you appreciated the touches. However, it's truly disheartening to see you highlight that the difficulty you had finding the hotel hindered your stay. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Tom,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Tallahassee - University. I'm so glad the value to price ratio met your expectations, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Cheryl,Thank you for being our guest at the Red Roof Inn Tallahassee - University. It's great to see you enjoyed your stay, resulting in a positive score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again, Cheryl, and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi Carlos,Thank you for sharing your experience with us following your stay at the Red Roof Inn Tallahassee - University. We're delighted to hear that you appreciated your encounter with our front desk staff, prompting your positive rating. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Jennifer,Thank you for taking the time to write a review of your stay at the Red Roof Inn Jacksonville - Orange Park. We're delighted to hear that you appreciated the cleanliness of your room, and comfortable bed. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Marlene,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the lack of cleanliness, the nasty smell you encountered and the other concerns you mentioned is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Pamela,Thank you for taking the time to tell us about your experience at the Red Roof Inn Tallahassee - University. We welcome your 4/5 rating and are happy to hear that you had a good stay with us. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Charles,Thank you for being our guest at the Red Roof Inn Tallahassee - University. We appreciate your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Kya,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tallahassee - University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Kertavious,Thank you for sharing your experience with us following your stay at the Red Roof Inn Tallahassee - University. We sincerely appreciate your comment and are happy to hear that your encounter with us was okay. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Tevin,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Tallahassee - University. I'm so glad you were pleased with the comfortability, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Odalys,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tallahassee - University. We appreciate your 3/5 score and are happy to hear your stay with us was fine and you enjoyed the a/c. However, you indicated that you were unsatisfied with the limited housekeeping, along with the other listed hindrances. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, Peter, for being our guest at the Red Roof Inn Tallahassee - University. I sincerely apologize that your stay didn't meet your expectations, prompting your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Greg,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. You indicated that your stay was hindered due to the bed you found to be uncomfortable, the old tv, the heating which you said was not working well and the other concerns you described. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your comments. We wish you all the best in your future travels.Sincerely, Abigail RediResponse Specialist

Dear Jennifer,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I was thrilled to see you were pleased with the friendly front desk staff who tried her best to accommodate us. However, it's truly disheartening to see you highlight that the room keys were not working and the people in the parking lot hindered your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Jessica,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tallahassee - University. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the broken toilet seat, the possible mold you saw and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I have shared your feedback with management in an effort to address your concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Tyena,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Tallahassee - University. I'm so glad you were pleased with our comfortable beds and you found our hotel to be perfect. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Hey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tallahassee - University and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello David ,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Tallahassee - University. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Timothy,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Tallahassee - University. I sincerely apologize that your stay didn't meet your expectations, prompting your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist