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홈우드 스위트 탬파 에어포트 여행 후기

3 out of 5
홈우드 스위트 탬파 에어포트
5325 Avion Park Dr, Tampa, FL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 617개" "
평점 8 - 좋아요. 1003개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 68개" "
평점 4 - 별로예요. 1003개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 34개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: REID 님, 2020년 1월 7일
Thanks for staying with us

8/10 - 좋아요

Jiyoung

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so.
무료조식 및 무료 와이파이 좋구요. 공항근처이나 생각보다 조용했습니다. 주변에 편의시설 같은 건 없습니다.
2019년 10월에 2박 숙박함
답변 제공: Damian 님, 2022년 11월 16일
Thanks for staying with us

8/10 - 좋아요

Chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family stayed in a two room suite for a week and we enjoyed our stay! Pros: -All the staff we encountered were friendly and helpful -The pool was warm! -The hotel is right across the street from the airport (this was a huge plus after a long day of travel and you just want to lay down!) - Housekeeping was wonderful - Breakfast was good (typical offerings) and the staff worked hard to make sure the food was stocked. - Parking garage was convenient and we never had a problem finding a space Cons: - The mattresses were worn (deep in the middle) - The showers didn’t drain well (we just lived with it, and didn’t mention it to the hotel) Overall we would stay here again. Having two bedrooms is a must with teenagers so everyone can have their own space, and bed! This hotel provided what we needed!
답변 제공: Lindsay AGM 님, 2024년 4월 17일
Thank you so much for taking the time to offer feedback of your time with us. We'll be reviewing your comments with the team. We hope to welcome you back soon!

8/10 - 좋아요

louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The proximity for everything you need the convenience.
2024년 4월에 2박 숙박함
답변 제공: Lindsay AGM 님, 2024년 4월 9일
Thank you for staying with us. We hope to welcome you back soon!

10/10 - 훌륭해요

mark

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Rooms clean, staff friendly and helpful
2024년 4월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 4월 9일
Thank you for staying with. We can't wait to welcome you back!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Lindsay AGM 님, 2024년 4월 4일
Thank you for staying with us. We hope to welcom you back again soon!

10/10 - 훌륭해요

Wilfredo 님, Bayamon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 3월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 25일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 - 좋아요

debra 님, boca raton

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and friendly staff!
2024년 3월에 2박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 18일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were only in the room for about five hours. The room was nicer than I expected. It was clean and the hotel is conveniently located four minutes from the airport.
2024년 3월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 17일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 3월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 17일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 - 좋아요

Denise D

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great coffee bar...day and night.
2024년 3월에 2박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 11일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 - 좋아요

Nicole 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 3월 10일
Thank you for staying with us. We hope to welcome you back soon!

10/10 - 훌륭해요

rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place courteous people
2024년 2월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 3월 2일
Thank you for staying with us. We hope to welcome you back soon!

8/10 - 좋아요

Sachin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nice rooms.
2023년 12월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 3월 1일
Thank you for staying with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Turekisha

2024년 2월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 3월 21일
Thank you for staying with us. We can't wait to welcome you back soon!

10/10 - 훌륭해요

Ervin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very clean and welcoming
2024년 2월에 3박 숙박함
답변 제공: Lindsay AGM 님, 2024년 2월 9일
Thank you for staying with us and taking the time to leave this 5-star review. We hope to welcome you back soon!

10/10 - 훌륭해요

Paul

2024년 2월에 3박 숙박함
답변 제공: Lindsay AGM 님, 2024년 3월 21일
Thank you for staying with us. We hope to welcome you back soon!

8/10 - 좋아요

Enid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was our first time, the air conditioner was loud and not functioning they change our bedroom without any problem.
2023년 12월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 1월 25일
Thank you for taking the time to offer feedback of your time with us. We apologize about the AC issue you experienced but are happy to hear the team was able to move you. We hope to welcome you back in the future!

10/10 - 훌륭해요

Cheryl

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 22일
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Minying

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk ladies and the manager are so nice to us. The bed are comfortable, and the room is clean.
2024년 1월에 4박 숙박함
답변 제공: Lindsay AGM 님, 2024년 1월 16일
Thank you for staying with us. We hope to welcome you back soon!

8/10 - 좋아요

Douglas

2024년 1월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 16일
Thank you for your review! It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

Dawn

2024년 1월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2024년 2월 1일
Thank you for staying with us and taking the time to leave this 5 star review. We hope to welcome you back soon!

10/10 - 훌륭해요

Candice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff went above and beyond to help us out both at check in and check out. Rooms were very clean and beautiful. Would definitely stay here again.
2024년 1월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 8일
Thank you so much for taking the time to leave a review! Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 8일
Thank you for taking the time to leave a review. I am disappointed to see that we were unable to meet your expectations during your recent stay. I did not see any maintenance or housekeeping requests associated with your room. Any additional information that you might be willing to share would be extremely helpful in addressing your concerns. Please know that anytime you stay with us we invite you to share any concerns with our front desk and we will make it right!Any scores of 8 or lower are considered 'failing' by Hilton. We take our surveys very seriously and do our best to respond personally when we fall short of your expectations. It is always our goal to use the input of our valued guests to improve our service whenever possible. I hope that we have another opportunity to better serve you in the future.

10/10 - 훌륭해요

Julie 님, stanford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice newer hotel. Stayed in a suite with 2 queen bedrooms, mini kitchen and living area. Spacious and clean. Worked well for 5 adults. Parking right next door was a breeze. Pizza delivery to us was easy - check in and out was simple. Staff was helpful with extra towels and tissues. Would stay again.
2024년 1월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Brian

2023년 12월에 3박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

ANDREW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 8일
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

8/10 - 좋아요

Trina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff (front desk, breakfast staff, maid staff) were all very nice and accommodating. The rooms were spacious and suited our family just fine, but the mattress and pillows could have been better. Breakfast was pretty standard and staff was very attentive. Location was great, by many stores, restaurants and although minutes from the airport, you did not hear any plans flying by. The front desk staff stated and sign placed in the room indicated that maid service was every other day, but it was actually after every second day. This wasn't a problem, but was expecting the service to be as as stated. Did lack some toiletry supplies, where we had to ask for on separate occasions, due to staff not providing during housekeeping. Had some problems with the shower head and tub drain was clogged. Both issues were resolved quickly by staff. Shower faucet was leaky. Overall, our stay was satisfactory.
2023년 12월에 11박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 7일
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Rosita

2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 22일
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Leslie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very attentive. Great rooms, clean
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 7일
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Agustin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 7일
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Marci

2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 22일
Thank you so much for taking the time to leave a review! I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

8/10 - 좋아요

Chris

가족 여행
Property is decent although room is a little worn out... Definitely needs update. Staff were a little too familiar but for the most part were pleasant.
2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2024년 1월 7일
Thank you so much for your feedback, we appreciate you letting us know about your stay! We will be going through a full renovation in the summer of 2024. We look forward to having you back once the property has renovated to give us another opportunity to service you as our guest. Thank you!

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2024년 1월 3일
I am disappointed to see that we were unable to meet your expectations during your recent stay. I hope that we have another opportunity to better serve you in the future. We thank you so much for being our guest!

10/10 - 훌륭해요

manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2023년 12월 31일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

8/10 - 좋아요

John

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our stay was fine
2023년 12월에 2박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2023년 12월 25일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

Shawnna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2023년 12월 25일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2023년 12월 17일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

troyt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All of the staff were amazing.
2023년 12월에 4박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2023년 12월 16일
I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest and we hope to see you again should your travels bring you back to Tampa.

10/10 - 훌륭해요

Jeanette

2023년 12월에 2박 숙박함
답변 제공: Lindsay AGM 님, 2023년 12월 12일
Thank you for staying with us and leaving this 5-star review. We hope to welcome you back soon!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bernardo was able to book my transportation for surgery at the parathyroid center. He was so helpful. Everyone we encountered on the property, even the maintenance man was helpful and friendly. Great place to stay.
2023년 12월에 2박 숙박함
답변 제공: MARCELL - GUEST SERVICE MANAGER 님, 2023년 12월 7일
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks for our team are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Rich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2023년 12월 6일
Thank you for staying with us and taking the time to leave this 5-star review. We hope to welcome you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
2023년 11월에 3박 숙박함
답변 제공: Lindsay AGM 님, 2023년 12월 5일
Thank you for staying with us. We hope to welcome you back soon!

4/10 - 별로예요

piarina

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Falta de criterio
Fuimos para días de vacíones de mis hijos con sus amigos, tomamos la habitación con capacidad para 8 con desayuno y nuestra sorpresa fue que bajamos a las 9:15 y el desayuno ya no había era hasta las 9 nadie nos dio la información a la entrada tampoco fueron capaces de ofrecerles nada a los niños todos de 14 y 15 años, fueron súper desagradables y mala la atención no volvería jamás
2023년 11월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2023년 11월 29일
We apologize for the miscommunication regarding breakfast hours. We will follow up with the Guest Service team to ensure they are communicating Breakfast hours during check in. Thank you for bringing this to our attention as we continually work to improve our guest experience.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VERY NICE
2023년 11월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2023년 11월 29일
Awesome to hear you enjoyed your stay. We can't wait to welcome you back!

10/10 - 훌륭해요

Harry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gentleman at the front desk (don't remember name) went above and beyond taking care of us.
2023년 11월에 1박 숙박함
답변 제공: Marcell - Guest Service Manager 님, 2023년 11월 21일
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 - 훌륭해요

Georges Destin,

2023년 11월에 2박 숙박함
답변 제공: Lindsay AGM 님, 2023년 12월 5일
Thank you for staying with us. We hope to welcome you back soon!

2/10 - 너무 별로예요

Rolando

2023년 11월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2023년 11월 14일
Thank you for staying with us and we apologize as it looks like you had issues during your time with us. Are you able to provide us with any details on why your score is so low? We are always looking for opportunities to improve! Thank you for your time.

10/10 - 훌륭해요

Guy K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and awesome stay.
2023년 11월에 1박 숙박함
답변 제공: Lindsay AGM 님, 2023년 11월 4일
Thank you for staying with us. We can't wait to welcome you back soon!

2/10 - 너무 별로예요

Kimberly

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms that I had weren't clean. I had to go buy cleaning supplies to make it livable. Also, the first room I stayed in had a roach in it. So, I requested to move to another room.
2023년 10월에 7박 숙박함
답변 제공: Lindsay AGM 님, 2023년 11월 4일
We apologize for your experience and thank you for bringing these matters to our attention. We have spoken with the team to ensure any issues are corrected. All the best.