야외 수영장

더 웨스틴 탬파 워터사이드 여행 후기

4 out of 5
더 웨스틴 탬파 워터사이드
725 S Harbour Island Blvd, Tampa, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 543개" "
평점 8 - 좋아요. 1003개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 136개" "
평점 4 - 별로예요. 1003개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 49개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and hotel
2024년 5월에 3박 숙박함

8/10 - 좋아요

Roma

연인과의 여행
좋아요: 편의 시설/서비스
There was a fire alarm during the breakfast service , during which we were told to vacate the building. My husband is disabled & I requested a wheelchair & assistance because the restaurant is on the 2nd floor. An employee went down the escalator and returned to say there was not one to had. It was a false alarm after all, but this is a Teachable Moment for your company. Please consider disabled customers.
2024년 5월에 4박 숙박함
답변 제공: Amber 님, 2024년 5월 23일
Thank you for sharing your experience with us. I sincerely apologize for the inconvenience caused during the fire alarm incident. Your feedback highlights a crucial area for improvement, and we deeply regret the lack of assistance provided.

10/10 - 훌륭해요

Daniela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in a very good area, nice view and good service
2024년 5월에 4박 숙박함
답변 제공: Amber 님, 2024년 5월 12일
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 7일
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Plan on returning very soon 👌
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 5월 4일
Thank you for your positive feedback! We're glad you had a great experience.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Bianca

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and very walkable to our desired locations. The view from our room is incredible and the highlight of our stay.
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
We deeply appreciate your glowing review! Your satisfaction is our top priority, and we're delighted to know you had a great experience. Can't wait to welcome you back!

8/10 - 좋아요

Denise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views of the harbor.
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff Great breakfasts
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

8/10 - 좋아요

Owen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing stay! Second time staying and will be back.
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed your time with us. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was upscale, linens and bed comfortable, clean, hotel gounds beautiful
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

10/10 - 훌륭해요

Claudia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 29일
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Looking forward to serving you again soon!

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a Westin need I say more.
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
Thank you immensely for sharing your positive review! Your satisfaction is paramount to us, and we're overjoyed that you had a delightful stay. If there's anything more we can do to enhance your experiences in the future, please don't hesitate to reach out. We're eagerly looking forward to welcoming you back!

10/10 - 훌륭해요

Alejandro

2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 5월 4일
Thank you for your positive feedback! We're glad you had a great experience.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice. They let us check in early we had taken a red eye in the night before. Plenty of great restaurants close by and a star bucks right next to the hotel. The valet guys were great also.
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're thrilled to hear that you had a pleasant experience during your stay with us! It's fantastic that our team was able to accommodate your early check-in after your red-eye flight. We're glad you found our location convenient with plenty of dining options nearby and a Starbucks right next to the hotel. Our valet team will be delighted to hear your kind words as well. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

MIna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been here about three times this spring and have always had a pleasant experience.
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're delighted to hear that you've had pleasant experiences during your visits this spring! It's always wonderful to welcome back returning guests like yourself. Thank you for your continued support, and we look forward to providing you with excellent service on your future visits.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for the Madonna concert. I was able to walk everywhere right from the hotel. Very convenient. Very nice and clean hotel right on the water.
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're delighted to hear that you enjoyed your stay with us for the Madonna concert! It's fantastic that our convenient location and cleanliness met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

George Lee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding Property, front desk were all rock stars, I’ll be back to this hotel every time I’m in tampa
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 6일
Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with us and that our front desk team exceeded your expectations. We look forward to welcoming you back to our hotel every time you're in Tampa!

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this location! Clean and super convenient. Walkable to dining and shopping. Great stay.
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 3일
Thank you for your kind words! We're delighted to hear that you loved our location and found your stay enjoyable. We aim to provide a clean and convenient experience for all our guests, and we're thrilled to know we succeeded with you. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Nelson

2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us.

10/10 - 훌륭해요

David

2024년 3월에 4박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us. Should you have any additional feedback or requests for your future visits, please feel free to let us know. We eagerly anticipate the opportunity to host you again soon!

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great must stay.
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 3일
Thank you for taking the time to share your fantastic feedback with us! We're thrilled to hear that you had a great stay and enjoyed your experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun times
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

8/10 - 좋아요

Edwin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good but not parking only vallet parking to high cost.
2023년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 28일
Good morning,Thank you for taking the time to submit our survey for your recent stay at Westin Tampa Waterside. We appreciate all your feedback, including our valet expense. We look forward to hosting you again.

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 19일
Good evening, thank you Joyce for submitting your survey. We hope you have a great day and look forward to hosting you again.

4/10 - 별로예요

James

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Valet was simple and quick. Check in was also simple and quick. My wife and I were celebrating our 24th wedding anniversary and expected a little bit more for what we had to pay. Carpet in hallway and rooms was dingy, bathtub did not drain. No food available in the late evening. Ridiculously cold in the breakfast area. There’s more but I’ll stop there.
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 17일
Dear James,Thank you for staying with us at the Westin Tampa Waterside for your Wedding Anniversary. We appreciate your feedback and will pass your notes along to the department leads. We are sorry that our property fell short of expectations and we will work hard to ensure a future stay with us exceeds your past stay experience.

8/10 - 좋아요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is everything. This hotel is in a perfect area for walking. A beautiful river walk, lots of nearby restaurants, and only a 25 minute walk to the cruise terminal. The building itself is a bit tired and old, but the staff were very accommodating and friendly. We would go back to this hotel.
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for your feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and the nearby attractions. We appreciate your kind words about our accommodating and friendly staff. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스
Hotel And staff were clean helpful would recommend
2024년 2월에 5박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - 훌륭해요

eric

2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 23일
Good evening,We wish to thank you for taking time to leave your feedback regarding your recent stay at Westin Tampa Waterside. As well as thank you for choosing us as your destination.We hope that you have a terrific evening.

8/10 - 좋아요

Alberto

2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 23일
Good evening,Thank you so much for staying with us at the Westin Tampa Waterside. We appreciate you taking the time to submit a review.Have a wonderful evening.

8/10 - 좋아요

Jaymet

2024년 2월에 5박 숙박함
답변 제공: Katie 님, 2024년 3월 21일
Good evening, Thank you so much for your review. We hope to host you again in the future here at the Westin Tampa Waterside.

10/10 - 훌륭해요

CESAR

2024년 2월에 2박 숙박함
답변 제공: Katie 님, 2024년 3월 21일
Good evening,Thank you so much for filling out our survey for your recent stay at the Westin Tampa Waterside. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Nancy

2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Gabriel Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cómodo, Limpio y Seguro
Las personas que laboran en el hotel son muy amables, desde las personas en recepción, en el bar, en el restaurante y en el valet. El hotel es muy cómodo, limpio y seguro. Recomiendo ampliamente este hotel si deseas hacer un crucero, ya que se encuentra a 5 minutos del puerto de embarque. El desayuno que ofrecen es de muy buena calidad.
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us.

4/10 - 별로예요

Chris

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice location downtown
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for sharing your feedback. We appreciate your comment about our downtown location. We're continuously striving to improve, and we hope to provide you with an even better experience in the future.

10/10 - 훌륭해요

elyse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

8/10 - 좋아요

govind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for taking the time to rate your recent stay with us. We value your feedback and hope to have the opportunity to further enhance your experience in the future.

10/10 - 훌륭해요

Jason

2024년 2월에 3박 숙박함
답변 제공: Cesar 님, 2024년 2월 20일
Thank you for your positive review! We appreciate your feedback!

8/10 - 좋아요

Tracey

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 2월 18일
Thank you for your positive review! We appreciate your feedback.

8/10 - 좋아요

Kenneth

출장 여행
좋아요: 청결 상태
A bit on the low side for supposedly being a 4* hotel.
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 12일
Thank you for sharing your feedback with us. We appreciate your insights, and we will certainly use them to improve our services. Your input is invaluable to us.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good. The rooms didnt have a cofffee maker and breakfast was not to good.
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 2월 10일
Thank you for your feedback. We'll work on improving the room amenities and breakfast options for a better experience next time.

2/10 - 너무 별로예요

Rajan

출장 여행
별로예요: 직원 및 서비스
Westin cancelled my booking without notification, asking me to stay at another neighboring run down hotel. Apparently they overbooked and since I had booked only one night, my reservation was cancelled. Extremely unprofessional
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 9일
We apologize for the inconvenience caused by the cancellation of your booking without prior notification. This situation does not reflect our usual standards of service, and we deeply regret any frustration it caused.We understand the importance of reliable accommodations and are reviewing our procedures to prevent similar occurrences. We apologize for any inconvenience caused by being redirected to another neighboring hotel.Your feedback is valuable to us, and we hope for the opportunity to restore your trust in us. Please feel free to reach out if you would like to discuss your experience further.

10/10 - 훌륭해요

James

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Gregory 님, Norfolk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs some repairs
The bathroom countertop was cracked and looked like it was going to fall off the wall. Also the door lock kept getting stuck in the locked position so when I left the room, I’d have to reach in and jiggle the handle to get the deadbolt to go back in so I could close the door.
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 3일
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the cracked countertop and the door lock. We will address these concerns immediately to ensure a more comfortable stay for our guests in the future.

10/10 - 훌륭해요

Ondray 님, Columbia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!