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Nequi

3.5 star property
Experience the perfect blend of relaxation and excitement in this vibrant getaway where you can unwind by the pool or enjoy delicious meals at an on-site restaurant.

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In the heart of San Miguel, Nequi offers a vibrant getaway with continental breakfast, a swim-up bar, and El Encanto restaurant. Unwind in the spa tub or lounge by the pool with sun loungers and umbrellas. Enjoy free WiFi and take advantage of concierge services to make your stay truly unforgettable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Pool view AMORE

Pool view AMORE | Egyptian cotton sheets, premium bedding, down comforters, minibar

Pool view AMORE

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nequi

Egyptian cotton sheets, premium bedding, down comforters, minibar

Nequi

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room

Grand Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

San Miguel, a neighborhood in Tepoztlán, is home to Nequi. Museo de Cuauhnahuac and Santo Domingo Cultural Museum are cultural highlights, and some of the area's activities can be experienced at Spa Orlane and Tabachines Golf Club. Six Flags Hurricane Harbor Oaxtepec and Balneario La Cascada are also worth visiting. Visit our Tepoztlán travel guide
Map
Calle 22 De Febrero 8, Col Barrio San Miguel, Tepoztlán, MOR, 62520

What's nearby

  • El Tepozteco National Park
    El Tepozteco National Park
    1 min walk - 0.0 km
  • Artisan Market of Tepoztlán
    Artisan Market of Tepoztlán
    3 min walk - 0.3 km
  • Ex-Convent of the Nativity
    Ex-Convent of the Nativity
    7 min walk - 0.6 km
  • Experiencia Tepoztlan Language School
    3 min walk - 0.3 km
  • El Suspiro Tepoztlan
    17 min walk - 1.5 km

Getting around

  • Benito Juarez International Airport (MEX)
    86 min drive

Restaurants

  • Mercado de Comida
    4 min walk
  • Tepoznieves
    2 min walk
  • Rock & Bike
    3 min walk
  • La Parada Tepozteca
    3 min walk
  • La Terraza Tepoztlán
    3 min walk

About this property

Nequi

Hotel located in San Miguel
Take advantage of free continental breakfast, a swim-up bar, and a poolside bar at Nequi. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at El Encanto, the on-site restaurant. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Nequi feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with jetted tubs and free toiletries

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Encanto

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 600 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Property Registration Number HBR170123IL1

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Guests under 12 years old are not permitted at this adults-only property

Property is also known as

Nequi Hotel Tepoztlan
Nequi Hotel
Nequi Tepoztlan
Hotel Nequi Tepoztlan
Tepoztlan Nequi Hotel
Hotel Nequi
Nequi Hotel
Nequi Tepoztlán
Nequi Hotel Tepoztlán

Frequently asked questions

Does Nequi have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Nequi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nequi?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Nequi?

Check-out is at noon.

Does Nequi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Nequi located?

Located in San Miguel, this hotel is within a 10-minute walk of Artisan Market of Tepoztlán, Ex-Convent of the Nativity, and Experiencia Tepoztlan Language School. Tepoztlán Museum Carlos Pellicer Collection and New Tepoztlán Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nequi Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 110 out of 172 reviews
Rating 8 - Good. 31 out of 172 reviews
Rating 6 - Okay. 17 out of 172 reviews
Rating 4 - Poor. 9 out of 172 reviews
Rating 2 - Terrible. 5 out of 172 reviews

Reviews

Verified

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
Really clean modern apartment in great area with everything nearby would definitely stay again Hot water a bit hit and miss especially in evenings and had no kettle so bought one and left it there for next guest Wifi great and 24/7 security
Stayed 2 nights in Oct 2023
Verified

8/10 Good

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Good site to have a nice rest
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Its very close to teooztlan center
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Mony

I booked two nights. Couldn’t stay the 2nd night because of an emergency. They told me that they would refund me but they didn’t.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Juan

Liked: Cleanliness
Hotel was beautiful but service was terrible. Staff lied about food and drink service. Restaurant and bar closed early. Our order took too long to arrive and there was no other guest in the hotel. At check out felt like a criminal due to staff telling us we could not leave until room was inspected. Don’t waste your money on this over priced hotel.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
I chose this property because of its proximity to the nearby Pyramid and market. The hotel itself was a little rundown: 1. The shelving in the room closet was unusable. The shelves were slanted and not at a 90 degree angle; 2. The lock for the balcony door didn't latch and the hotel was not able to get a locksmith on-site for 2 more days; and 3. The room safe's battery was dead, so we were unable to store valuables. With a little TLC, this place could easily garner some higher star ratings.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis a hora y media.

El lugar es espectacular, se agradece que las albercas y el jacuzzi (tanto el interior como el exterior) la temperatura del agua es caliente. La comida excelente, tienen unos higos rellenos de queso envueltos de cecina que son deliciosos. El desayuno (incluido) no se crean que es continental de rebanadas de pan blanco con mantequilla y café, no, Aqui te sirven y bien. Todos muy serviciales y atentos a cualquier petición. El mercado y las zonas turísticas y de comida, todo a pie, prácticamente dejas el auto en el garage. Todo excelente, ya la hice mi casa de descanso.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Israel

Liked: Amenities
Un pequeño hotel bien logrado con todo lo que requiere un boutique
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rincón único.

Desde que llegamos el trato fue extraordinario, siempre atentos y amables, las instalaciones en perfecto estado, el desayuno incluido, muy completo y llenador.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me dieron la habitacion amore mio y aunque esta apartada de la alberca y de la mayoria de las habitaciones la habitacion estuvo increible con 2 balcones y hermosa vista. El desayuno incluido muy bueno y el servicio excelente. Ubicación excelente tambien todo queda caminando. Lo unico que no me gustó es que no te dejan meter nada de comida ni bebida ni si quiera a la habitacion. Pedi una piña colada y una margarita de frutos rojos en el area de la albera y estuvieron muy buenas. El agua del jacuzzi en la parte de arriba del restaurante estaba demasiado caliente , no me pude meter.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó todo, sobre todo el Jacuzzi.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Daniel Arroyo

Liked: Property conditions & facilities
Hemos venido a este hotel 3 veces y siempre hay algo que mejoraron en las instalaciones, siempre muy limpio y con gran atención del personal
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron mi selección

habitación limpia y amplia, sin embargo, yo había seleccionado otro habitación diferente por él portal y ya llegando se me asigno una del piso de abajo
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado, caro, goteras y humedades en el cuarto
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y el servicio muy buena ubicacion.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Hector

Todo el servicio pésimos de dar vergüenza por lo caro que es
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para parejas. Alberca climatizada y el jacuzzi en la terraza esta padrísimo. Excelente ubicación. La comida y bebidas están muy bien. Sin duda se convirtió en nuestro hotel preferido en Tepoztlán. Los chicos que atienden nos trataron muy bien. Nos quedamos en Cuernavaca la noche anterior y olvidamos unas prendas en el hotel, al darnos cuenta lo comentamos y el gerente y la chica de Frontdesk nos ayudaron a conseguir una persona que nos pudiera ayudar para traer las prendas, que obvio tuvo un costo adicional, pero el tema es que nos ayudaron y nos dieron la alternativa. Reitero, nuestro hotel favorito en tepoz.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Areli

Liked: Staff & service, property conditions & facilities, room comfort

Linda estancia

La atención del personal es increíble y es por lo que yo regresaría, solamente que tienenque dar un poco más de informacióna a la llegada. Las camas son muy cómodas y las instalaciones lindas. Pero, hay cositas por mejorar ya que no hay internet y por lo tanto no TV y hay que mejorar la limpieza en los trastes. La comida del restaurante (comida) deliciosa. Instaciones muy lindas.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y un agradable servicio de todo el personal. Totalmente recomendable
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jeannine

Liked: Staff & service, amenities, property conditions & facilities
El agua del jacuzzi no estaba tan caliwnte
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Oswaldo

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena habitación, el jacuzzi bar increíble, la alberca y jacuzzi al aire libre climatizados y muy bien, el único pero, algo sucia la tina de hidromasaje, al ponerla, con un rastro de polvo leve, aunque funcionaba muy bien el hidromasaje. El precio algo elevado, pero no tan distante a la calidad del hotel
Stayed 1 night in Aug 2024
Verified

4/10 Poor

MARIO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No me gustó: el agua de la alberca estaba opaca,el des Ayuno con muy pocas opciones, no hay sombrillas en la alberca, la ventana del cuarto que supuestamente daba a la alberca estaba tapada por grandes matas y la cantina, martillazos a las 8.30 de la mañana, la caja fuerte no tiene combinacion sino llave, musica hasta tarde.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mejor opción para relajarse y disfrutar en pareja

Fuimos a pasar Luna de Miel. Desde que llegamos fueron muy atentos. Nuestra habitación imoecble, con todo lo necesarios para disfrutar y relajarse. La alberca y los Jacuzzis Al aire libre funcionan muy bien. A buena temperatura y permitió relajarnos. Tomamos la cena romántica que estuvo genial. Buen sabor y excelente porción. El desayuno también. El personal de todas las áreas siempre fue atento. El mejor lugar para quedarse. Definitivamente regresamos.
Stayed 1 night in Aug 2024