숙박 시설의 전망

블루 마운틴 리조트 모자이크 스위트 여행 후기

2.5 out of 5
블루 마운틴 리조트 모자이크 스위트
190 Jozo Weider Blvd, The Blue Mountains, ON

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1080개 이용 후기 중 602개" "
평점 8 - 좋아요. 1080개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1080개 이용 후기 중 103개" "
평점 4 - 별로예요. 1080개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1080개 이용 후기 중 26개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 1월 8일
Hello, thank you for the positive review. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: hb 님, 2023년 3월 28일
Thank you for this amazing review, we are delighted to know how well you enjoyed your visit.

10/10 - 훌륭해요

JIHOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: BMR 님, 2023년 1월 5일
Thank you for this 10/10 review!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
코로나로 인해 조금 달라진 호텔의 후기
일단 장점은 방과 시설이 생각보다 청결했고, 단점은 최근 코로나로 인해 예전보다 좀 다르더라구요. 그리고 엘리베이터 탑승 인원 제한이 생겼고, 웬만한 곳은 손 소독제가 설치되어 있었습니다. 그리고 이번에 저희가 4명이서 여행을 갔는데 디럭스 스위트가 생각보다 37제곱미터(약 11~12평) 정도로 약간 좁은 편이였더라구요... 그래도 나름 괜찮았네요. 하지만 제 개인적인 의견으로는 4명 이상 여행하시려면, 1베드룸 투숙을 하시는 것을 추천드립니다.
2021년 12월에 2박 숙박함
답변 제공: BMR 님, 2021년 12월 21일
시간을 내어 블루마운틴을 이용해 주셔서 감사합니다. COVID-19 예방 조치에 주의를 기울이고 객실이 얼마나 깨끗한지 만족하셨다니 저희도 기쁩니다. 방이 너무 작았다는 소식을 듣고 유감입니다. 우리는 4인 파티가 디럭스보다 침실 1개 스위트에 더 적합하다는 귀하의 개인적인 의견에 동의합니다. 향후 숙박을 위해 더 큰 스위트룸을 예약하는 것이 좋습니다. 시간을 내어 피드백을 남겨주셔서 감사합니다. 곧 다시 Blue Mountain에 오신 것을 환영합니다.

10/10 - 훌륭해요

Katja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and room was better then the pictures
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Estefania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 5월에 1박 숙박함

8/10 - 좋아요

mini

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was good. The room was also nice and they give us upgradation without any charge but its just only two things i want to mention the AC of the room was not good and the sounds from outside the room.
2024년 5월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 24일
Hello Mini, thank you for staying with us and for this helpful feedback. We are sorry to hear that the AC was not to your liking and have brought this to the attention of our engineers to investigate.

10/10 - 훌륭해요

Nasim 님, Richmond Hill

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved our suite that included a Den and a Bedroom within which we could fit two families. The pool for the Mosaic resort is amazing. You wont need to go to the aquatic centre already having access to this pool and hot tub. It was an ideal hotel and location for people like me that have young kids.
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 23일
Hello Nasim, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Ameerah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 21일
Hello Ameerah, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Ola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at the 2 bedroom mosaic suites was wonderful. We came for a girls weekend and the hotel surprised us with a card and a bottle of wine when we arrived :) Alto the concierge was amazing with any requests we had. Would definitely stay again and highly recommend .
2024년 5월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 21일
Hello Ola, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

Jacqueline 님, Toronto

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
we love the heated pool
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 21일
Hello Jacqueline, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 15일
Hello John, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

Betty

연인과의 여행
None of the stores were open pass 7pm
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 16일
Hello Betty, thank for staying with us and for this helpful feedback. During shoulder season, business for some retailers is slower and they adjust their operating hours. We are pleased to say that as of Victoria Day weekend, most retailers and restaurants have extended their hours. We hope to see you again soon!

8/10 - 좋아요

Fae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 15일
Hello Fae, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and staff was very polite and accommodating!
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 13일
Hello Anthony, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wonderful service, clean property. Great stay!
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 13일
Hello Stephanie, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Jaime

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
can’t wait to come again
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 9일
Hello Jaime, thank you for staying with us and for the positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Shweta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had good experience in blue mountain. It was first time so everything was perfect. The hotel staff and hotel room were great
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Shweta, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

MAGDALENA

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Shellyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay..
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Shellyn, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

2/10 - 너무 별로예요

Brittany

가족 여행
별로예요: 편의 시설/서비스
Didn’t get the proper room
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Brittany, thank you for staying with us and for this helpful feedback. We sincerely apologize that you felt you were not given a suite that gave you the impression of open concept layout. We shared your comments with our partner and are pleased to hear that our management team addressed your concerns during your stay.

8/10 - 좋아요

MANJIT KAUR

2024년 5월에 1박 숙박함

8/10 - 좋아요

Sandra

단체 여행
좋아요: 숙박 시설 상태 및 시설
Fun place to stay!
2024년 5월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Sandra, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

mamunetu

Great
2024년 5월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Mamunetu, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Farzaneh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 7일
Hello Farzaneh, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

Melanie

가족 여행
별로예요: 숙박 시설 상태 및 시설
The Mosiac felt a bit run down. The rooms and bathrooms were looking worn. Didn’t seem to have the same feel as other time I have stayed.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 2일
Hello Melanie, thank you for staying with us. Many of our guests have a personal preference of where they would like to stay, and Mosaic Suites has welcomed many new and returning guests over the years. However, it is time for an update including the comfort of furnishings. We are pleased to report it will see a major refurbishment in 2025.For your awareness, Seasons at Blue is close to finishing its refurbishment and we look forward to welcoming guests to enjoy the new look at the end of June 2024.

8/10 - 좋아요

Mohamed 님, Milton

가족 여행
Constraction in the room above mine
2024년 4월에 2박 숙박함
답변 제공: Katherine 님, 2024년 5월 2일
Hello Mohamed, thank you for staying with us. We want to express our sincere apologies for any inconvenience caused by the unit above you. We hope you enjoyed the comforts of the upgraded suite.

10/10 - 훌륭해요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a fun getaway
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 5월 2일
Hello Ron, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Kristin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well appointed rooms and comfy beds. Lovely area to visit.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 29일
Hello Kristin, thank you for the kind words about our hospitality! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right.

4/10 - 별로예요

Tyler

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was off the main floor(very loud) (also could here elevators all night , outside my sliding door was a tree and on other side was a kids pool. My tv didn’t work. My room seemed to be a handicap room , my shower head was running into my chest. I would not recommend , I was in town for a trade show and would not stay over again.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 29일
Hello Tyler, thank you for staying with us and for this helpful feedback. A hotel manager will follow up with you directly. Our sincere apologies for the inconvenience of being assigned an accessible unit.

8/10 - 좋아요

Corrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 29일
Hello Corrine, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

karen 님, Bancroft

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mosiac is our go to when we come to the village. Love the hot tub and heated pool .. unfortunately it was taken over by young kids but that’s not the hotels fault. Rooms are in need of a refurb but they have everything u need in the kitchen area. Comfortable beds. Staff are always pleasant. Great location. Tones of walkable restaurants and bars and shops.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 29일
Hello Karen, thank you for the kind words about our hospitality! It always makes our day to hear that guests enjoy their experience at Blue. Many of our guests have a personal preference of where they would like to stay, and Mosaic Suites has welcomed many new and returning guests over the years. However, it is time for an update including the comfort of furnishings. We are pleased to report it will see a major refurbishment in 2025. We hope when you return next summer, you’ll see a fresh new look!

8/10 - 좋아요

Margot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Within the village Great front desk staff Nice hot tub heated pool.
2024년 4월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 25일
Hello Margot, thank you for the kind words and positive review! It always makes our day to hear that our returning guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. It will mean we got it right.

10/10 - 훌륭해요

Amanda

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Katherine 님, 2024년 4월 23일
Hello Amanda, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place!
2024년 4월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 22일
Hello Karen, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms, good size and close to everything
2024년 4월에 3박 숙박함
답변 제공: Katherine 님, 2024년 4월 22일
Hello Laura, thank you for the kind words and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 22일
Hello Richard, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

KBlair

출장 여행
좋아요: 숙박 시설 상태 및 시설
Location was good
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 17일
Hello KBlair, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

6/10 - 괜찮아요

Sarah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The reason to stay here is that they have the only heated outdoor hotel pool in the village. That is why you stay here. Not because the beds are comfortable (they're not) or because they're big (they're definitely not) and not because the furniture is comfortable (it's not!) and not because the "suite" has a kitchenette (although it does and it's quite handy.) The reason is the pool. And the pool was nice. On our check-in day it was somewhat murky and it could have used a cleaning. On our check-out day it had been cleaned. Staff was generally helpful and pleasant.
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 15일
Hello Sarah, thank you for staying with us and for this helpful feedback. Many of our guests have a personal preference of where they would like to stay, and Mosaic Suites has welcomed many new and returning guests over the years. However, it is time for an update including the comfort of furnishings and common areas. We are pleased to report Mosaic Suites is slated for renovation in 2025. We hope when you visit us next, you’ll see a fresh new look!

8/10 - 좋아요

Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a good state, but the property needs to be updated a little bit
2024년 4월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 15일
Hello Jane, thank you for staying with us and for this helpful feedback. We appreciate every form of feedback on what we can do better, thank you for sharing your opinion as to the state of Mosaic Suites. Many of our guests have a personal preference of where they would like to stay, and Mosaic Suites has welcomed many new and returning guests over the years. However, it is time for an update including the comfort of furnishings and common areas. We are pleased to report a major refurbishment is planned for 2025. We hope when you return, you’ll see a fresh new look!

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 16일
Hello Bryan, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

Elaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and hot tub.
2024년 4월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 12일
Hello Elaine, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. It will mean we got it right. We shared your scores and comments with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Monica

2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 29일
Hello Monica, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Senna

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the stay
2024년 4월에 1박 숙박함
답변 제공: Katherine 님, 2024년 4월 8일
Hello Senna, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

10/10 - 훌륭해요

Tonisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing front desk service.
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 2일
Hello Tonisha, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

4/10 - 별로예요

Matthew

2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 2일
Hello Matthew, thank you for staying with us. From your scores, there may be aspects that did not meet your expectations. We shared your scores with resort leaders and will continue to work to ensure service excellence and a positive guest experience for each guest who visits our resort.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our favourite property to stay in Blue Mountain. The rooms are really cozy and clean. They have everything you need, and the staff are really great.
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 4월 1일
Hello Jessica, thank you for the most generous of compliments and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores and comments with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very impressed with this place. The outdoor heated pool & hot tub are awesome! First time in blue mountain and enjoying our stay
2024년 3월에 1박 숙박함
답변 제공: Katherine 님, 2024년 3월 21일
Hello Larry, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

4/10 - 별로예요

Justin

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gave us a room with a broken fridge and a functioning fridge in the middle of the room in front of it. We’re supposed to get a certain room with the fireplace did not get that. I had to call the front desk to get a new room
2024년 3월에 2박 숙박함
답변 제공: Katherine 님, 2024년 3월 18일
Hello Justin, thank you for staying with us and for sharing your feedback about the expectations of a fireplace. Not all Mosaic Deluxe studios offer a fireplace. We are sorry for the inconvenience and brought this to the attention of our travel partners.