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"Had a very nice stay and pleasant surprise with the extras like free snacks and dinner that was unexpected. Will stay again the next time I’m in Charleston!"

"This hotel is one of my favorites. It is the perfect spot to see all of downtown Charlestown. The food is amazing!! We had room service two nights and the food was top notch and the staff who brought our food were the nicest. We used the valet parking and the young kid that helped us was just the sweetest. We needed extra shampoo one night and within five minutes of calling we had shampoo. Love everything about this hotel and would never stay anywhere else."

"We will be back if we have to fly out of charlotte again. It was super easy to get to and from airport with shuttle. "

"Great for being close to RDU"

"The only good things that my family enjoys was the live band on the outside bar and the karaoke night at the lobby bar, far of the room experience it was terrible, mildew on the shower, poor ventilation, room carpet had a strong smell of mildew, I request a room change but nothing was available."

"Rebecca at the front desk is truly exceptional! I had some issues over a few days, and she went above and beyond to ensure my next room was perfect. She genuinely made up for the lost sleep and inconvenience caused by the toilet, sink, and missed room service. Rebecca was incredibly pleasant and attentive, making me feel valued and never rushed. She's the main reason I chose to extend my stay with Hilton. She's a tremendous asset, and I'm so glad she's the first person I encounter when I arrive. Because of Rebecca, I have rated this so much higher."

"We have been going here every summer for years now. Sometimes the staff are hard to understand and the elevators are horrible. Elevators don’t have any type of air circulating through them. Overall this place is clean and safe for families. Love my Crown Reef "

"Great!"

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