The Count's Gate Tours

Staff was very friendly and helpful. I feel the resort needs more bars/lounges more lounging areas Its a little boring in the night time

I love it The experience was wonderful The staff wander, elizabeth and the chef from the buffet natael they went beyond to plese me I really have a wonderful time

We were a little disappointed with our trip. Being Platnum with Expedia we chose this property at it was a VIP with extra perks. Well those perks are not the same everywhere and we are offered way more in Mexico. This was our 1st time in the Dominican and I definitely prefer our treatment in Mexico! The rooms were older, but well kept. The food was pretty good although could use a little more variety for breakfast and dinner. With only 3 al a carte they could use a little more options there too. We had 2 people with Celiac and we were very sad there weren't gluten free options (as there are in MX). The beach itself was nice to walk, but the water is not clear, so no snorkeling. The pools were nicen well maintained, and cleqned every day! For an older hotel they really do a good job keeps things maintained and are quick to help if you have a need. One of our safes needed reset and they were pretty quick and another ac wasn't working and they fixed it right away. The staff were kind and hard working! We had some laughs with a few of the bar tenders and wait staff who were always welcoming! Overall great people, good food, and perfect weather.