Find hotels near The Lakes at Castle Hills, Dallas from ₩113,616

"Great location, central to lots of great shopping and dining. However 3 night stay and room was never touched! I was told housekeeping cleaned rooms only every other day which Expedia listing stated it was performed daily. But my room was not cleaned in 3 days. I was given clean towels on night 3 but had to walk down to lobby. Poor service. "

"The property is getting rundown and the renovations they’ve done are subpar. We arrived to our room and there weren’t any towels in our room or dishes in the cabinets. We got a text after check in saying welcome and to text if we need anything. We text that we needed towels but never got a reply. We had to go get towels from the front desk a few hours later and the towels they gave us were dingy and stained. We’ve been staying at this hotel for 20yrs because it’s one of the few places that have two bedroom suites. We state of the hotel made us sad and disappointed because we’ve always enjoyed our stays here every year. Unfortunately we won’t be back."

"As i stated before this is a very clean and well executed property. You will not me disappointed and you will fell safe ."

"Great breakfast clean and very helpful staff"

"Clean room and friendly staff "

"Was a great hotel "

"Clean and great location "

"No free breakfast...parking was free but says $5 a day..probably slipped it in"

"Pool is under construction, ice machine was broken, light in bathroom flickers the entire time, shower curtain is torn and got water everywhere, several weak spots on the floor (2nd floor...yikes). Room was clean but outdated. Ac was cold when we got in but in. The middle of the night the room got very muggy. Breakfast was OK."