Thetford, England hotel rooms at the Premier Inn

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion."

"The staff were friendly and beds comfortable. Carpet in our room was in poor condition unfortunately being threadbare in parts but otherwise a good stay. Breakfast was pretty good quality just beware that some items on menu are additional cost which are marked."

"No"

"Good central location, next to transport links and shops. Staff were helpful at hotel."

"A thoroughly enjoyable stay. As always, the staff were smashing."

"Very impressed by the service, great location with parking."

"was O.K but the place needs some TLC"

"Clean room. Good parking. Great bar"

"We were surprised at how good this hotel was. Fab staff, lovely room with stadium view, great breakfast and brill location for Norwich city. We stayed with our dog and would definitely recommend and return. "