외관

홀리데이 인 익스프레스 호텔 & 스위트 베인브리지, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 400개 이용 후기 중 183개" "
평점 8 - 좋아요. 400개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 400개 이용 후기 중 46개" "
평점 4 - 별로예요. 400개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 400개 이용 후기 중 29개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Rayan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

M J

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff!
2024년 4월에 2박 숙박함
답변 제공: Markiee 님, 2024년 4월 29일
Thank You so much for the 5/5 rating! WE here at Holiday Inn Express strive to be the best we can be for each and every single guest that stays here at our hotel. We appreciate the feedback and cannot wait to serve you again.

10/10 - 훌륭해요

Hope

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always friendly staff to help you any way they can! Very clean, washer and dryer is nice to have as well! Who can beat an indoor pool on a cool night!! Love staying here!!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Britney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Adrienne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome and clean. Great customer service. Front staff went above and beyond.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Julio

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room trash can had litter and the bath sink is clogged.
2024년 2월에 1박 숙박함
답변 제공: Tanya Orton Front Office Manager 님, 2024년 3월 3일
Julio,I'm so sorry for the experience you had with us. I will make sure to pass this message along to our Maintenace and housekeeping supervisor. I hope your next experience with us can be better.

10/10 - 훌륭해요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prime. Room was clean, and comfortable. Breakfast was excellent! Highly recommend.
2024년 2월에 1박 숙박함
답변 제공: Tanya Orton Front Office Manager 님, 2024년 2월 27일
Jacki,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

4/10 - 별로예요

Demetria

2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was peaceful!!!
2024년 2월에 1박 숙박함
답변 제공: Tanya Orton 님, 2024년 2월 6일
Jeremy,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!

10/10 - 훌륭해요

Lorena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
check-in was fast and easy, and all the staff from the front desk to breakfast was friendly and professional. It was quiet and I felt safe.
2024년 2월에 1박 숙박함
답변 제공: Tanya Orton 님, 2024년 2월 6일
Lorena,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 - 괜찮아요

Joshua

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Victoria

가족 여행
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

New

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terribly dirty in the bathroom. If we had notnalready paid snd only needed one night because of a funeral, we would've gone somewhere else. 200.00 for a dirty room was not ok.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Victor

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Tashia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom shower wouldn’t drain out and the drain was rusty the shower head was covered in mildew and my room remote everything else was ok
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tiffany D.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Avis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and friendly staff
2023년 11월에 2박 숙박함
답변 제공: ap 님, 2023년 12월 3일
Dear Avis, Thank you for being our guest. We are delighted to know that we met your expectations. We look forward to welcoming you back soon.

2/10 - 너무 별로예요

Charles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: ap 님, 2023년 11월 23일
First and foremost thank you for being our guest and taking the time to let us know about your stay experience We are disappointed that we did not meet your expectations. We hope that you will give us another chance and show you that this experience was an exception.

8/10 - 좋아요

seyran

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Cathy 님, Jesup

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good facilities and friendly for the price.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Hilda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very noisy several children in room above us. Noisy both night and morning.
2023년 10월에 2박 숙박함
답변 제공: ap 님, 2023년 10월 20일
first and foremost thank you for being our guest and taking time to leave us a feedback. We are sorry about the issue of the noise you had experienced during your stay. If you had notified the reception desk we would have looked into the room concerned. We apologize for the inconvenience this issue caused you.

8/10 - 좋아요

Terry

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction materials at entrance on North end.
2023년 10월에 3박 숙박함
답변 제공: AP 님, 2023년 10월 19일
Dear Terry,First and foremost thank you for being our guest and taking the time to send us a feed back of your stay. We use your feedback to improve our service delivery and training. We look forward to welcoming you back again at the Holiday Inn Suites Bainbridge , Georgia

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sa
Very polite and kind during stay. Very rare these days
2023년 10월에 1박 숙박함
답변 제공: ap 님, 2023년 10월 20일
Dear Stephen First and foremost thank you for being our guest. We appreciate your feedback as it enables us to improove our standards. WE strive to make each guest stay execellent and we are delighted to know that we met your expectations!We look forward to welcoming you back again.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

4/10 - 별로예요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This room was booked for FSU parent’s weekend… it was almost an hour away from FSU but the rooms in Tallahassee were so crazy expensive we had to go farther away to make it affordable. We paid almost $500 for 2 nights. Our room was not even close to being acceptable. It smelled like musty, moldy grossness. The carpet was damp and the humidity in the room was unbearable. The sink did not drain properly and there was black mold in the grout of the shower. I spoke to the staff…they were wonderful and came to look at the sink immediately. We ended up having to remove the stopper so that the water would drain out of the sink. We spent two sleepless nights in a damp, musty room. I hope that they deep clean this room before putting any more guests in it.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Lauryn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a great place to stay but it is hard to get out of this town without private transportation. There are almost no options for publicly accessible transportation.
2023년 9월에 9박 숙박함
답변 제공: April S. 님, 2023년 9월 19일
Hi Lauryn,Thank you for your positive feedback on our property. We're glad to hear you had a great stay! I'm sorry about the transportation. Bainbridge is a small town. I'll pass along your thoughts to the city so that maybe in the future this is something they can look in to for our traveling friends. Thank you!

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and pleasant stay.
2023년 9월에 1박 숙박함
답변 제공: April S. 님, 2023년 9월 15일
Thank you so much Robert! We are so glad to know you enjoyed your stay. Have a wonderful weekend!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: April S. 님, 2023년 9월 13일
Woo hoo!!Thank you!!

10/10 - 훌륭해요

Dianne

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice clean there was a spot on edge of sheets otherwise it was good
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Mitchell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room accommodations nice for this price range …staff was 6 out of 5 stars
2023년 9월에 1박 숙박함

4/10 - 별로예요

Randall

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in my card was charged twice for incidentals and the clerk was rude checking us in. The property overall was not clean and my bed mattress was sunken in which caused me not to get a good night rest. Will not return again or recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: April S. 님, 2023년 9월 13일
Mr. Randall,I am so sorry for the issues you experienced during your stay. We would be happy to make this right for you. We strive to make every guest experience the best. We will look in to the issues you have presented here and rectify what needs to be. We hope you would choose to stay with us again and give us the opportunity to make this up to you. Please feel free to reach out to me for any questions or needs you may have. Thank you so much.

2/10 - 너무 별로예요

Tracey

별로예요: 숙박 시설 상태 및 시설
Beds had dried blood stains in the sheets and the second room we were given had roaches crawling on the mattress.
2023년 8월에 1박 숙박함
답변 제공: AP 님, 2023년 8월 23일
Our staff had checked the room with the stated complaints. We did not find soiled linen as mentioned. Guest was moved to several rooms which guest had used. Money has been refunded

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: AP 님, 2023년 8월 9일
Dear Jamie,First and foremost thank you for being our guest and taking the time to send us a review of your stay. Our staff at Holiday Inn Express Bainbridge top priority is to make each guest stay exceptionally great. Hence we are delighted that we were able to meet your expectations. We look forward to welcoming you back soon.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and staff were great. The only problem was the people in the room next to us kept slamming the door which kept us up. I didn’t know who was doing it until finally I got up to check and saw them. I confronted them and they said they were leaving. It was nice and quiet afterwards.
2023년 7월에 1박 숙박함
답변 제공: AP 님, 2023년 8월 9일
Dear Linda,Thank you for being our guest and taking the time to send us a review. We apologize for the noise issue you had encountered. Our staff works hard to make each guest stay exceptionally great. Once again thank you for staying with us and we look forward to welcoming you back soon.

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: April S. 님, 2023년 9월 13일
Perfect! Thank you!

6/10 - 괜찮아요

Sharon

출장 여행
좋아요: 직원 및 서비스
It was decent, seemed to be the best option in the area.
답변 제공: ap 님, 2023년 6월 27일
Dear Sharon,Thank you for being our guest and taking time to give us a feedback. We will use your feedback to make improvements and train our team members. Thanks again for staying with us.

2/10 - 너무 별로예요

Josie

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The lady at check in was extremely rude to my daughter and I. Then upon arrival in the room it was filthy. The toilet had black rings around the inside that looked like mold. Shower had hair in it
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

DeAngela

좋아요: 직원 및 서비스
별로예요: 청결 상태
The room was dusty.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel in town
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

alfreda

10/10 - 훌륭해요

Ferry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ac was a little too noisy, I thought it was a semi truck outside, until my wife corrected me and said that it was the ac, other than that the hotel was great
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Jacinta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

carrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed swimming in the pool and sitting outside on the bench in the front of the hotel. The bed was very comfortable and I got good sleep. The lady at the front desk was very nice and I enjoyed talking with her. Couple of things I did not like the water pressure in the shower was not very strong and the little fan kept coming on because of the motion sensor that was aggravating.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Marcus

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay.
Great location right off of the main highway. Very clean hotel and rooms. The continental breakfast was one of the best I’ve had in a while. Andrew was also great during checkin.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Latonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is my second time visiting Its a nkce place to be
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Norma

좋아요: 직원 및 서비스
Property was ok. Mold in the shower. AC not working well causing a lot of humidity in room. Everyone woke up congested
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Amy

2023년 5월에 1박 숙박함