손턴 반려동물 호텔 예약

“No safe in room”

“Very clean”

“The hotel itself was awesome. My experience with Expedia was a nightmare. Room was not advertised the same as it was on holiday inns website. Was expecting 2 beds and only received 1 bed and a couch. After nearly 2 hours of waiting online for Expedia as the online messaging portal is a joke, I was told they are booked and to try another hotel. But hotel was going to charge for one night if I canceled.”

“ARRIVED at 2:45. Ok we were 15 early. Room wasn’t ready at 3. Not at 3:15. Not at 3:30. Almost ready at 3:45. We were tired! Almost just canceled and went next door to see if they had room. NO FOOD unless you figure an apple and a cup coffee was food. NOT ENOUGH TOILET PAPER. FELT LIKE THE KING BED HAD QUEEN SHEETS. IN OTHER WORDS…we will NOT be back. ”

“The staff was friendly and welcoming throughout our stay, which we really appreciated. Unfortunately, the cleanliness of the room did not meet expectations. When we arrived, there was hair in the shower and on the bathroom floor, and there were crumbs and debris under the desk that made it clear the room had not been cleaned thoroughly before check-in. Aside from the cleanliness issues, the hotel was just average overall. The room amenities also felt outdated, with only an older coffee maker...

“I waited in a line for 2 hours almost asking for a refund because there were roaches in the shower the lights didn't work and the TV didn't work. And then the guy asked if I had pictures for proof. Like how rude good thing I did have pictures and he said he couldn't refund me that I had to get it through who I booked through like I paid here so I should get refunded here”

“This was a very comfortable, 4 bedroom, 2 bath home. When we first arrived, the owner allowed us to drop off things before check in. We had a clogged drain that they had fixed quickly and completely. The owners were delightful and helpful. The kitchen was well stocked and had breakfast items available. Beds were comfortable and the property was very clean. ”

“The staff needs to pay more attention to the guest. They need to make the guest more welcome . Took me a while to find the main elevator and reception did not bother to direct me to the right location.”