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호텔 잘 시티 하네다 도쿄 여행 후기

3.5 out of 5
호텔 잘 시티 하네다 도쿄
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 597개" "
평점 8 - 좋아요. 1005개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 85개" "
평점 4 - 별로예요. 1005개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 14개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

HYUNSUK

2024년 1월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Frontdesk 님, 2024년 1월 30일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again.

10/10 - 훌륭해요

jinhwa

2023년 11월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Frontdesk 님, 2023년 11월 14일
Thank you very much for staying at Hotel JAL City Haneda Tokyo.We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay with us met your expectations.We will continue to strive to improve our services to your satisfaction, and we hope that you will visit us again when you are in the Haneda area.We look forward to welcoming you again.

8/10 - 좋아요

JAEHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2023년 9월 13일
Thank you very much for staying at Hotel JAL City Haneda Tokyo.Thank you very much for your kind evaluation of our hotel.We are delighted to hear that your stay with us met your expectations.We will continue to make every effort to improve our services to ensure your satisfaction in the future.We look forward to welcoming you back to our hotel again.

8/10 - 좋아요

JAEHO

2023년 9월에 2박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2023년 9월 13일
Thank you very much for staying at Hotel JAL City Haneda Tokyo.Thank you very much for your kind evaluation of our hotel.We are delighted to hear that your stay with us met your expectations.We will continue to make every effort to improve our services to ensure your satisfaction in the future.We look forward to welcoming you back to our hotel again.

8/10 - 좋아요

KYUNGSEOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 가까워서 만족스럽고 무료셔틀을 잉요했습니다. 아침조식이 조금 안타까웠는데, 오믈렛과 고등어가 조금 차가웠습니다. 그와에는 음식이 맛있었습니다.
2023년 5월에 1박 숙박함
답변 제공: Front Reception 님, 2023년 5월 7일
Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciated your cooperation in posting a review and an evaluation to us.We look forward to welcoming you next time.Thank you so much.Front Reception

6/10 - 괜찮아요

junichi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
방이 그다지 효율적이지 않는다.
2022년 10월에 1박 숙박함
답변 제공: Hotel Jal City Haneda Tokyo Front reception 님, 2022년 10월 6일
Thank you for staying at Hotel JAL City Haneda Tokyo.We thank you again for taking the time to write a review of our hotel.We will make every effort to improve our services to provide you with a more comfortable stay.We hope you will visit us again when you come to Haneda.All of our staff look forward to serving you.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 15박 숙박함
답변 제공: 宿泊課 前田 님, 2021년 8월 9일
この度は、ホテルJALシティ羽田 東京にご宿泊頂き誠にありがとうございます。 また、その折のご感想をお寄せいただき重ねてお礼申しあげます。 これからも心からご満足いただけるご滞在を提供出来ますよう、一層努力を続けてまいりますのでまた羽田にお越しの際は、当館にご宿泊頂ければ幸いでございます。

10/10 - 훌륭해요

Makiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Hitomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Masakatsu

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 宿泊課 님, 2024년 5월 1일
この度はホテルJALシティ羽田 東京をご利用いただき誠にありがとうございます。貴重なお時間を頂戴し、ご評価いただき重ねて感謝申し上げます。またご満足いただけるよう今後より良いサービスを追求し、選ばれるホテルとなれるようスタッフ一同努めて参ります。またのご機会がございましたら是非当ホテルをご利用くださいませ。 心よりお待ち申し上げております。ご投稿ありがとうございました。 ホテルJALシティ羽田 東京フロントスタッフ

10/10 - 훌륭해요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were so incredibly helpful they called ahead to verify my next hotel reservations for me and called my cab for me and told me how much the cab trip would cost. Impressed and fair English and very helpful!!!
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo 님, 2024년 5월 1일
Thank you for choosing Hotel JAL City Haneda Tokyo.We would also like to thank you for taking your valuable time to post your review.All of our staff are happy to receive your compliments.We will use your feedback as an encouragement to improve our services so that you will be more satisfied.If you have the opportunity, please use our hotel again.We look forward to seeing you again soon.Hotel JAL City Haneda Tokyofront staff

10/10 - 훌륭해요

guiping

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will come back again.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

10/10 - 훌륭해요

Meryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was modern and clean . Very efficiently runner
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

NORITAKA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 4월 30일
この度はホテルJALシティ羽田 東京をご利用いただき誠にありがとうございます。貴重なお時間を頂戴し、ご評価いただき重ねて感謝申し上げます。またご満足いただけるよう今後より良いサービスを追求し、選ばれるホテルとなれるようスタッフ一同努めて参ります。またのご機会がございましたら是非当ホテルをご利用くださいませ。 心よりお待ち申し上げております。ご投稿ありがとうございました。 ホテルJALシティ羽田 東京フロントスタッフ

8/10 - 좋아요

Nobukazu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 4월 30일
この度はホテルJALシティ羽田 東京をご利用いただき誠にありがとうございます。貴重なお時間を頂戴し、ご評価いただき重ねて感謝申し上げます。またご満足いただけるよう今後より良いサービスを追求し、選ばれるホテルとなれるようスタッフ一同努めて参ります。またのご機会がございましたら是非当ホテルをご利用くださいませ。 心よりお待ち申し上げております。ご投稿ありがとうございました。 ホテルJALシティ羽田 東京フロントスタッフ

10/10 - 훌륭해요

Ian

연인과의 여행
Yes is sixth time we have stayed at JAL CITY HOTEL.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

10/10 - 훌륭해요

Hiroko 님, Seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free Shuttle bus to/from Haneda, breakfast included, decent size bedroom, new interior decoration
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 27일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

6/10 - 괜찮아요

Monte

연인과의 여행
좋아요: 직원 및 서비스
Ok, but was inattentive in room supplies as only one towel for two people? Also could spurge and provide a simple 50c bottle of water for their guests instead of having to find a local store to buy one. Seems water only available for member guests…what a perk? That said the counter staff and transit bus to/from the airport were excellent, room and hotel on the other hand average at best for the price paid.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 27일
Thank you very much for choosingHotel JAL City Haneda Tokyo.We would also like to take this opportunity to thank you for taking the time to write this review.We will reflect your feedback in our efforts to provide you with even greater satisfaction. We will make every effort to improve our services.We hope that you will have another opportunity to visit our hotel again. We look forward to welcoming you again.Thank you very much for your kind attention.Hotel JAL City Haneda TokyoFront Desk Staff

10/10 - 훌륭해요

Eswarie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very happy with the service
2024년 4월에 4박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 27일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Typical Japanese-sized rooms some Westerners may find cramped, but perfect for airport stays with a large bus (not van) to Haneda. Will use again.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 27일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

10/10 - 훌륭해요

Joon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel reception was very accommodating. I forgot my hotel key inside my room, and the hotel staff provided me with another key card. The hotel staff also provided me with nail cutters.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 4월 22일
Thank you very much for staying at Hotel JAL City Haneda Tokyo.We would also like to thank you again for taking the time to give us your feedback.All of our staff is very pleased to have received your many compliments.We hope that your fatigue has been alleviated.We look forward to welcoming you again.Hotel JAL City Haneda TokyoFront desk

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband's wheelchair has plenty of rooms in the elevator. Very clean room.Linen were fresh and clean. Best location.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 4월 22일
Thank you very much for staying at Hotel JAL City Haneda Tokyo.We would also like to thank you again for taking the time to give us your feedback.All of our staff is very pleased to have received your many compliments.We hope that your fatigue has been alleviated.We look forward to welcoming you again.Hotel JAL City Haneda TokyoFront desk

8/10 - 좋아요

Koji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: ホテルJALシティ羽田東京 フロント 님, 2024년 4월 18일
この度はホテルJALシティ羽田 東京にご宿泊いただき、誠にありがとうございます。 また、貴重なお時間を頂きまして口コミ投稿へご協力いただき、重ねて御礼申し上げます。 この度のご滞在がご希望に添えましたようで、大変嬉しく存じます。 今後もご満足いただけるようサービスの改善、向上に努めてまいりますので、また羽田周辺へお越しの際はぜひ当ホテルをご利用いただければ幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 - 좋아요

Jian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect location near HND.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 18일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you back to our hotel again.

8/10 - 좋아요

FRANCIA IVONNE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ありがとうございました。
2024년 4월에 1박 숙박함
답변 제공: ホテルJALシティ羽田東京 フロント 님, 2024년 4월 18일
この度はホテルJALシティ羽田 東京にご宿泊いただき、誠にありがとうございます。 また、貴重なお時間を頂きまして口コミ投稿へご協力いただき、重ねて御礼申し上げます。 この度のご滞在がご希望に添えましたようで、大変嬉しく存じます。 今後もご満足いただけるようサービスの改善、向上に努めてまいりますので、また羽田周辺へお越しの際はぜひ当ホテルをご利用いただければ幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 - 좋아요

maria fe

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There was a foul smell in the bathroom
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 10일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again.

10/10 - 훌륭해요

Fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near airport
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 10일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again.

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스
I loved the room but it needs more cleaning as I found used old room slippers but overall we loved the surroundings, free transport to the airport, spacious elevator. I will book again.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 4월 9일
Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate your cooperation in posting a review and an evaluation to us.We will continue our effort to provide the best service for our guests.We look forward to welcoming you next time.Thank you so much.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for an overnight layover in Tokyo. Convenient airport shuttle bus.
2024년 4월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 4월 9일
Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate your cooperation in posting a review and an evaluation to us.We will continue our effort to provide the best service for our guests.We look forward to welcoming you next time.Thank you so much.

10/10 - 훌륭해요

Mami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hotel is very new and clean! The breakfast was very delicious!
2024년 4월에 1박 숙박함
답변 제공: Hotel Jal City Haneda Tokyo Front reception 님, 2024년 4월 6일
Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate your cooperation in posting a review and an evaluation to us.We will continue our effort to provide the best service for our guests.We look forward to welcoming you next time.Thank you so much.

10/10 - 훌륭해요

Samantha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really easy to get to Haneda airport from this airport, loved their bus service.
2024년 4월에 1박 숙박함
답변 제공: Front Reception 님, 2024년 4월 3일
Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate your cooperation in posting a review and an evaluation to us.We will continue our effort to provide the best service for our guests.We look forward to welcoming you next time.Thank you so much.

10/10 - 훌륭해요

Eugene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was small but perfectly designed to maximize the space. Very modern with technology to increase comfort. Staff at all levels of the hotel were great and very accommodating.
2024년 3월에 2박 숙박함
답변 제공: Front Reception, Hotel JAL City Haneda Tokyo 님, 2024년 4월 2일
Thank you for choosing Hotel JAL City Haneda Tokyo.We would also like to thank you for taking your valuable time to post your review.All of our staff are happy to receive your compliments.We will use your feedback as an encouragement to improve our services so that you will be more satisfied.If you have the opportunity, please use our hotel again.We look forward to seeing you again soon.Hotel JAL City Haneda TokyoReception staff

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the “cheat code” for a long layover at Haneda airport-get a room not too far with a free shuttle service and a nice restaurant if you don’t want to wander the streets or jump on the monorail or subway into Tokyo proper.
2024년 3월에 1박 숙박함
답변 제공: Front Reception, Hotel JAL City Haneda Tokyo 님, 2024년 4월 2일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

Shoichi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
便利で良いと思います。
2024년 3월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 4월 2일
この度はホテルJALシティ羽田 東京をご利用いただき誠にありがとうございます。貴重なお時間を頂戴し、ご評価いただき重ねて感謝申し上げます。またご満足いただけるよう今後より良いサービスを追求し、選ばれるホテルとなれるようスタッフ一同努めて参ります。またのご機会がございましたら是非当ホテルをご利用くださいませ。 心よりお待ち申し上げております。ご投稿ありがとうございました。 ホテルJALシティ羽田 東京フロントスタッフ

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's great for layovers. Polite enough, clean enough, easy to get to and from airport.
답변 제공: Front Reception, Hotel JAL City Haneda Tokyo 님, 2024년 4월 2일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

Ray 님, Kawaguchi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
All the staff and shuttle bus drivers were very kind and friendly. The problem was they turned off the WiFi in the evening and I couldn’t use it until the next morning. There is a convenience store across the road from the hotel that was where I bought water and breakfast.
2024년 3월에 1박 숙박함
답변 제공: Front Reception, Hotel JAL City Haneda Tokyo 님, 2024년 4월 2일
Thank you for choosing Hotel JAL City Haneda Tokyo.We would also like to thank you for taking your valuable time to post your review.We apologize for any inconvenience caused regarding WIFI.We will strive to improve our services so that we can reflect your feedback and satisfy you even more.If you have the opportunity, please use our hotel again.We look forward to seeing you again soon.Hotel JAL City Haneda TokyoFront staff

10/10 - 훌륭해요

Christopher Hendrik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great stay, I highly recommend if you are looking for a stay near the Haneda airport
2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 3월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Reception, Hotel JAL City Haneda Tokyo 님, 2024년 4월 2일
Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception

8/10 - 좋아요

Kazuki

2024년 3월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 3월 30일
この度はホテルJALシティ羽田 東京にご宿泊いただき、誠にありがとうございます。 また、貴重なお時間を頂きまして口コミ投稿へご協力いただき、重ねて御礼申し上げます。 この度のご滞在がご希望に添えましたようで、大変嬉しく存じます。 今後もご満足いただけるようサービスの改善、向上に努めてまいりますので、また羽田周辺へお越しの際はぜひ当ホテルをご利用いただければ幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

8/10 - 좋아요

Kikuko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
とても便利な場所にあり、送迎もしていただいて大変たすかりました。 早朝のフライトではまた、利用させて頂きたいです。
2024년 3월에 1박 숙박함
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 4월 2일
この度はホテルJALシティ羽田 東京をご利用いただき誠にありがとうございます。また、貴重なお時間を割いて口コミをご投稿いただきましたこと、重ねて御礼申し上げます。お褒めの言葉を頂戴し、スタッフ一同嬉しく存じます。ご投稿いただきましたお声を励みに、よりご満足いただけますよう サービスの向上に努めてまいります。またご機会がございましたら、ぜひ当ホテルをご利用くださいませ。またのお越しを心よりお待ち申し上げております。ホテルJALシティ羽田 東京フロントスタッフ

8/10 - 좋아요

Tomoko

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was very near the airport. The room was small but very clean, The food in the restaurant was good.
2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 3월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo. Also, thank you very much for taking the time to write a review of our hotel. We will continue to strive to improve our services and hope that you will visit us when you are in the Haneda area.We sincerely look forward to your visit.

10/10 - 훌륭해요

Monette

2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 18일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you back to our hotel again.

10/10 - 훌륭해요

zhi bing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near airport
2024년 3월에 2박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 3월 30일
Thank you for staying at Hotel JAL City Haneda Tokyo. Also, thank you very much for taking the time to write a review of our hotel. We will continue to strive to improve our services and hope that you will visit us when you are in the Haneda area.We sincerely look forward to your visit.

10/10 - 훌륭해요

Michelle

2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 18일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you back to our hotel again.

10/10 - 훌륭해요

Ravi 님, SAINT ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend for a visit to Tokyo.
2024년 3월에 2박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 3월 27일
Thank you for staying at Hotel JAL City Haneda Tokyo. Also, thank you very much for taking the time to write a review of our hotel. We will continue to strive to improve our services and hope that you will visit us when you are in the Haneda area.We sincerely look forward to your visit.

4/10 - 별로예요

koren

좋아요: 직원 및 서비스
The staff were very nice and helpful. We previously stayed at West location and they had better amenities and the room was cleaner
2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 3월 27일
Thank you for staying at Hotel JAL City Haneda Tokyo. Also, thank you very much for taking the time to write a review of our hotel. We will continue to strive to improve our services and hope that you will visit us when you are in the Haneda area.We sincerely look forward to your visit.

10/10 - 훌륭해요

Anna 님, Voorhees Township

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is so nice and clean. They give you amenities. I love how close the convenient stores and train station is. I also like how they give free transportation from Haneda airport, makes everything easier especially when you had a long flight.
2024년 3월에 1박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Desk 님, 2024년 3월 24일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to take this opportunity to thank you for taking the time to write a review of our hotel. We are very happy that we were able to meet your expectations. We will continue to strive to improve our services, and we hope that you will use our hotel when you visit the Haneda area. We look forward to serving you when you visit the Haneda area.

4/10 - 별로예요

Mitsuhide

별로예요: 직원 및 서비스
受付スタッフが疲れてるのか分かりませんが、対応が悪かったです。連日の観光客が多いせいなのはわかりますが、疲れているならスタッフに休憩させるなど配慮が必要だと思います。
답변 제공: ホテルJALシティ羽田 東京 フロント 님, 2024년 3월 25일
この度はホテルJALシティ羽田 東京にご宿泊いただき誠にありがとうございます。今回当館をお選び頂いたにもかかわらず、スタッフの対応の配慮のなさ、当館の都合による配慮の足らない対応により、お客様にご不快な思いをお掛けしました事、深くお詫び申し上げます。お客様より頂戴いたしましたお言葉を重く受け止め、今後このようなことの無い様に精進いたします。この度は大変申し訳ございませんでした。ご宿泊をいただけるよう従業員一同初心に帰りましてサービスに勤めてまいりますのでよろしくお願い申し上げます。不躾なお願いではございますが、羽田にお越しの際は、是非当ホテルのご利用お待ち致しております。ホテルJALシティ羽田 東京フロントスタッフ

10/10 - 훌륭해요

Takako

2024년 3월에 1박 숙박함
답변 제공: ホテルJALシティ羽田東京 フロント 님, 2024년 4월 10일
この度はホテルJALシティ羽田 東にご宿泊いただき、誠にありがとうございます。 また、貴重なお時間を頂きまして口コミ投稿へご協力いただき、重ねて御礼申し上げます。 この度のご滞在がご希望に添えましたようで、大変嬉しく存じます。 今後もご満足いただけるようサービスの改善、向上に努めてまいりますので、また羽田周辺へお越しの際はぜひ当ホテルをご利用いただければ幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 - 훌륭해요

Philip

2024년 3월에 3박 숙박함
답변 제공: Hotel JAL City Haneda Tokyo Front Reception 님, 2024년 4월 10일
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again.