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El Santuario Resort & Spa

4.0 star property
Lakeside tranquility awaits at this resort where guests can unwind with rejuvenating spa treatments while surrounded by natural beauty

Choose dates to view prices

El Santuario Resort & Spa offers a peaceful lakeside retreat with lush gardens and calm pools. Guests can relax at two outdoor pools, enjoy international dishes at the restaurant, or book hot stone massages. The staff consistently receives high marks from previous visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
The current price is ₩238,829
₩298,537 total
includes taxes & fees
May 19 - May 20

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)
  • 136 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Lago

Suite Lago | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Twin Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Located in Valle de Bravo, El Santuario Resort & Spa is in the mountains and on a lake. Valle de Bravo Go Kart Track and Rancho Avandaro Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valle de Bravo Dam and El Molino Waterfall. Ready for a night out? Consider Hridaya Club Garden and Jardín El Tlapeue. Be sure not to miss outdoor adventures like mountain climbing and skydiving. Visit our Valle de Bravo travel guide
Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam
    Valle de Bravo Dam
    2 min walk - 0.2 km
  • Velo de Novia Waterfalls
    Velo de Novia Waterfalls
    35 min drive - 18.5 km
  • Monarch Butterfly Biosphere Reserve
    Monarch Butterfly Biosphere Reserve
    44 min drive - 31.2 km
  • Hridaya Club Garden
    6 min drive - 2.3 km
  • Casa De Oración Carmel Maranatha OCD
    19 min drive - 6.4 km

Getting around

  • Benito Juarez International Airport (MEX)
    157 min drive

Restaurants

  • Tacos y flautas Danny
    4 min drive
  • Birria El Amigo Erasmo
    5 min drive
  • Valle di Garda
    10 min drive
  • Restaurante Los Veleros
    11 min drive
  • Tacos El Tripa
    9 min drive

About this property

El Santuario Resort & Spa

Upscale hotel by the lake
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at El Santuario Resort & Spa. Indulge in reflexology, a hot stone massage, and a facial at Spa El Santuario, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • English breakfast (surcharge), tennis courts, and 7 meeting rooms
  • A 24-hour front desk, a gift shop, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like free bottled water.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday English breakfast available 7:30 AM to 12:30 PM for a fee: MXN 540 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Naha
  • Xian

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 200.0 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does El Santuario Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at El Santuario Resort & Spa?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at El Santuario Resort & Spa on May 19, 2026 start from ₩238,829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Santuario Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Santuario Resort & Spa?

Check-out is at 11:30 AM.

Where is El Santuario Resort & Spa located?

Situated on a lake, this spa hotel is within 1 mi (2 km) of Valle de Bravo Dam and Hridaya Club Garden. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Santuario Resort & Spa Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 505 out of 941 reviews
Rating 8 - Good. 203 out of 941 reviews
Rating 6 - Okay. 109 out of 941 reviews
Rating 4 - Poor. 70 out of 941 reviews
Rating 2 - Terrible. 54 out of 941 reviews

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good spot
Stayed 2 nights in Mar 2025
Verified

8/10 Good

bertha

Liked: Cleanliness, staff & service, amenities
The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Taylor

Liked: Amenities
We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Yuridia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake View, clean room, friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Claudia Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, food atmosphere, loved it.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. To rest and forget about the city and feel a Connection with nature.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nissim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

SAMUEL ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is overpriced
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

LUIS ENRIQUE

Liked: Amenities
Excelente
Stayed 4 nights in Dec 2024
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities
2 3
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Soledad

Disliked: Cleanliness, amenities, property conditions & facilities
In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Stayed 1 night in May 2025